Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Coupon Services

Fetch

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Coupon Services.

Reviews

Customer Review Ratings

4.42/5 stars

Average of 1,470 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromSam S

    Date: 05/28/2025

    1 star

    Sam S

    Date: 05/28/2025

    Fetch was once a good app, but now they are becoming very fraudulent. They had a huge Fetch rewards day program with double points which I participated in, and they took all my 35,000 points away!chatting with customer service is no help either. It’s all copy and paste answers. Will not be back and definitely will not recommend.

    Fetch

    Date: 05/29/2025

    Hi there, our Support Team is only an email away! They can be reached at *********************************** Chat soon.

    Fetch

    Date: 05/29/2025

    Hi there, our Support Team is only an email away! They can be reached at *********************************** Chat soon.
  • Review fromAngela R

    Date: 05/27/2025

    5 stars

    Angela R

    Date: 05/27/2025

    I like Fetch! Earning rewards while providing for the family is great!! This month my goal is a $25 ****** giftcard! Only 6000pts to go!!

    Fetch

    Date: 05/29/2025

    Thank you for the positive rating. We're happy that you're happy ??
  • Review fromcindy t

    Date: 05/26/2025

    5 stars

    cindy t

    Date: 05/26/2025

    Great & easy way to make points & turn them in for rewards!!!!

    Fetch

    Date: 05/29/2025

    Thanks for taking the time to show us your support!
  • Review fromMarquita T

    Date: 05/22/2025

    5 stars

    Marquita T

    Date: 05/22/2025

    I feel fortunate to be a part of Fetch Rewards, though I never win any of the Sweepstakes that I use many points to enter. I ABSOLUTELY LOVE FetchTopia ??
    I am only saddened that I didn't get Several of the popular offers that Many others received.
    Thank you for the opportunity and for the Community

    Fetch

    Date: 05/23/2025

    Thanks for taking the time leave us this review!
  • Review fromchristopher r

    Date: 05/19/2025

    1 star

    christopher r

    Date: 05/19/2025

    I have been using Fetch for several years now, but unfortunately I feel like something has changed for the worse! I have issues with getting my points for the deals they offer, and just today I lost out on over 5000 points due to the ineptitude of their customer service. I made a purchase through one of the fetch shops (as I have done before with no problem) but never got any points. I emailed them my invoice with all of the details as they requested, and instead of giving me the 6780 points I was supposed to earn, they arbitrarily gave me 1250 and said it was my error!? When I pointed out that I was indeed correct, they responded by telling me that since they had already awarded me some points on this purchase already, they could not award me more! say WHAT? Last month I almost lost out on 7000 points for a different purchase, and I finally got customer service to award them. It is a total hassle for a measly $5 or $10 bucks in gift cards. I will never use them again and am deleting their app!

    Fetch

    Date: 05/20/2025

    Hi there! So sorry you had this experience! If you have a question after speaking with the Support Team, we are happy to continue working with you. Please contact us at *********************************** Talk soon. ?
  • Review fromDaniel E

    Date: 05/16/2025

    5 stars

    Daniel E

    Date: 05/16/2025

    I have been on fetch for 14 months now. I enjoy shopping for the items that I use already and achieve points towards gift cards. Any issues are solved quickly and by great folks! Really think this is the best receipt scanning app.

    Fetch

    Date: 05/17/2025

    Thanks for being a member of the Fetch family!
  • Review fromVirginia E

    Date: 05/16/2025

    5 stars

    Virginia E

    Date: 05/16/2025

    One of the best pay-out receipt apps out there! Between connecting digital receipts to directly earn from and snapping every receipt, you gain massive points to turn in for gift cards of your choosing; the choosing is also quite extensive and really good picks! My #1 cash back app!

    Fetch

    Date: 05/17/2025

    Rewarding you makes us happy!
  • Review fromShannon O

    Date: 05/15/2025

    4 stars

    Shannon O

    Date: 05/15/2025

    I have had 2 issues with not receiving extra promotion points, on the same product, on 2 different occasions. I never got my points the first time, but the second time it was corrected very quickly. Make sure special promotions are still available if you are going out of your way to get extra points. The first time I did not receive my points, though I was still in the promotion date timeline, FETCH ended the promotion early. It was a product I buy regularly and I was excited I would receive the extra points. I do not think that it's is ok to end a promotion early, no cool FETCH. Overall, I love the app.

    Fetch

    Date: 05/16/2025

    Thanks for this feedback! We'll make sure to pass this along. Don't hesitate to reach back out ot us if you have any questions at ***********************************
  • Review fromPearl C

    Date: 05/15/2025

    5 stars

    Pearl C

    Date: 05/15/2025

    Solve issues fast and earning rewards is fun and sometimes a cool challenge like a game. For instance, trhing to buy items i want for the most points at certain retailers. I have earned up to 5000 points and recieved 2 gift cards so far. This is legit. Though I don't know what they do with all our receipts, info, and shopping habits.

    Fetch

    Date: 05/16/2025

    Thanks for this awesome review! Happy snapping!
  • Review fromEileen A

    Date: 05/13/2025

    5 stars

    Eileen A

    Date: 05/13/2025

    Very simple and rewarding app. Simple to input receipts and earn rewards. Cute characters!

    Fetch

    Date: 05/14/2025

    Easy is our middle name!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.