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Business Profile

Home Warranty Plans

Universal Home Protection LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Warranty Plans.

Reviews

Customer Review Ratings

4.94/5 stars

Average of 216 Customer Reviews

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Review Details

  • Review fromCindy G

    Date: 02/02/2024

    5 stars

    Cindy G

    Date: 02/02/2024

    Very happy that we had this coverage when buying our house! When we needed to replace a faulty water heater, our claim was quickly processed, and we had a new heater installed soon after. We will definitely be renewing our coverage!

    Universal Home Protection LLC

    Date: 02/05/2024

    Thank you for your feedback regarding the services you have received through UHP. We appreciate you taking the time to do that. It's very important to us to receive feedback from our warranty plan holders to ensure that the services we provide as well as those from our service contractors are of the highest quality.
  • Review fromMary M

    Date: 01/29/2024

    5 stars

    Mary M

    Date: 01/29/2024

    UHP was very helpful when we had a plumbing issue over the holidays. They referred me to a plumber in our area, who was also extremely helpful and came out the next day. It was easy to pay my deductible directly to the plumber, and he billed UHP for the balance.

    Universal Home Protection LLC

    Date: 01/30/2024

    Thank you for taking the time to post a review regarding the services you received through UHP and our service contractors. We appreciate you doing so. We value the feedback we receive from homeowner's to ensure the quality of service received is of the highest level.
  • Review fromRyan T

    Date: 01/29/2024

    5 stars

    Ryan T

    Date: 01/29/2024

    Very easy to work with. Saves me a lot of money and stress. Highly recommend!

    Universal Home Protection LLC

    Date: 02/01/2024

    Thank you for providing a review of the service you received through UHP. We greatly appreciate you taking the time to do so. Please feel free to contact us any time with any questions you may have regarding our services.
  • Review fromLori M

    Date: 01/20/2024

    5 stars

    Lori M

    Date: 01/20/2024

    They are always available and make things so easy. A repair person contacts us within the day to set an appointment. We couldn’t be happier working with UHP!

    Universal Home Protection LLC

    Date: 01/22/2024

    Thank you for taking the time to post a review regarding the services you received through UHP and our service contractors. We appreciate you doing so. We value the feedback we receive from homeowner's to ensure the quality of service received is of the highest level.
  • Review fromCC R

    Date: 01/19/2024

    5 stars

    CC R

    Date: 01/19/2024

    So far my claims have been handled quickly and effectively!

    Universal Home Protection LLC

    Date: 01/22/2024

    Thank you for providing a review of the service you received through UHP. We greatly appreciate you taking the time to do so. Please feel free to contact us any time with any questions you may have regarding our services.
  • Review fromJeremy S

    Date: 01/19/2024

    5 stars

    Jeremy S

    Date: 01/19/2024

    The times we've need service the process was quick and easy.

    Universal Home Protection LLC

    Date: 01/22/2024

    Thank you for your feedback regarding the services you have received through UHP. We appreciate you taking the time to do that. It's very important to us to receive feedback from our warranty plan holders to ensure that the services we provide as well as those from our service contractors are of the highest quality.
  • Review fromMatt S

    Date: 01/16/2024

    5 stars

    Matt S

    Date: 01/16/2024

    Fast and reliable service! Had them out to our house to service our refrigerator and it was taken care of quickly and no issues since! Highly recommend!

    Universal Home Protection LLC

    Date: 01/17/2024

    Thank you for reviewing your experience in utilizing UHP's services. We greatly appreciate hearing back from our home warranty plan holders to ensure our services are always of the highest level.
  • Review fromLukas D

    Date: 01/16/2024

    5 stars

    Lukas D

    Date: 01/16/2024

    Great company to work with. I originally got my home warranty with the purchase of a new house. 10 years later, and I’m still renewing my contract with them every year. The cost of the yearly service is fair, and they cover what they say they will cover. In 10 years, and with multiple repairs, I’ve never had an issue dealing with them. A lot of people say these home warranties aren’t worth the money, and everybody I know that has a home warranty with one of the big nationwide companies say they’re horrible to work with. With.UHP I have not had that issue or experience. I will continue to renew my contract with them until I move out of my home.

    Universal Home Protection LLC

    Date: 01/17/2024

    Thank you for your feedback regarding the services you have received through UHP. We appreciate you taking the time to do that. It's very important to us to receive feedback from our warranty plan holders to ensure that the services we provide as well as those from our service contractors are of the highest quality.
  • Review fromRebecca S

    Date: 01/15/2024

    5 stars

    Rebecca S

    Date: 01/15/2024

    Very helpful customer service, especially for an emergency weekend call. I appreciated how easy it was to submit a claim and get it covered.

    Universal Home Protection LLC

    Date: 01/16/2024

    Thank you for taking the time to provide a review of your experience with UHP. It's very important to us to hear back from our warranty holders to ensure that both we and our service contractors are providing the highest quality service at all times. We greatly appreciate your feedback.
  • Review fromAshley V

    Date: 01/01/2024

    5 stars

    Ashley V

    Date: 01/01/2024

    great customer service. quick and efficient and saves is so much time.

    Universal Home Protection LLC

    Date: 01/02/2024

    Thank you for taking the time to post a review regarding the services you received through UHP and our service contractors. We appreciate you doing so. We value the feedback we receive from homeowner's to ensure the quality of service received is of the highest level.

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