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Business Profile

Replacement Windows

Mad City Windows & Baths

Headquarters

Reviews

This profile includes reviews for Mad City Windows & Baths's headquarters and its corporate-owned locations. To view all corporate locations, see

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Mad City Windows & Baths has 25 locations, listed below.

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    Customer Review Ratings

    4.58/5 stars

    Average of 1,694 Customer Reviews

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    Review Details

    • Review fromJulie G

      Date: 08/23/2022

      1 star
      Tub I Shower Replacement Quote. Yes, we have 100% confidence in their product. However, after a 2 hour meeting something between a game show and time share experience, we were so not impressed with the sales tactics. We actually had to guess the price, before he gave it to us. What??? Quoted us $24,371 (that is with free installation). Fiberglass tub/shower removal, install new, solid color, plumbing, faucet and California glass door. And a new shower fan. Okay, well, said we would think about it. Then, after about 20 minutes he brought the price down $3,000, after talking on and on and on about something that did not make sense. Okay. Well, why not give us the best price initially? Frustrating. And, yes, we will get some more quotes. And after that, if that is what it costs, fine. I am thinking I can spend $5,000 on jaw surgery and 2 years of braces to fix my bite, so I can continue to eat. A retainer for 2 years and monthly adjustments. And spend maybe less than $20,000 on a shower




    • Review fromMELISSA M.

      Date: 08/20/2022

      1 star
      I just left a complaint about the second salesman comming and lying to me. The first salesman came to my house and took one look at my kitchen cabinets and said "well I don't know how kitchen refresh could even refacing these cabinets and if we could do it the price would be double than kitchen refresh. Bad bad experience just like the second one. And in the second one he accused me of being upset because of my first experience he said it was effected the experience with him. Accusing people like that is not good when they weren't even thinking of the first experience.
    • Review fromLisa H

      Date: 08/19/2022

      5 stars
      Love my walk in shower I wish I would of done it years ago Job ******
    • Review fromJon S

      Date: 08/19/2022

      5 stars
      They are the BEST!!! I have done all of my windows and doors, 3 baths and my kitchen is next on the list!!! I love the service and how great all their products are. Madcity is the only company we will work with. We recommend MadCity To all our friends and family and we couldnt be happier. Get MadCity for your next project and you wont be disappointed!!!
    • Review fromGale K.

      Date: 08/18/2022

      5 stars
      replaced bathtub with a shower. Sales person was very knowledgeable and answered all questions. The installers arrived when expected and were friendly and courteous. Answered any questions I had during the install and cleaned everything up when finished. Work completed in 1 day. Gale K. Job No: 510890




    • Review fromKathleen K

      Date: 08/17/2022

      5 stars
      Great windows and very professional installation by local contractors. We had 4 very large windows replaced and they did an amazing job especially since one was severely crooked and they had to rebuild the entire frame and window sill. Highly recommend.
    • Review fromAnn M

      Date: 08/16/2022

      5 stars
      Mad City did a great job with our install. Micah who did the consultation helped us with all the decision making and made the process super easy. Micah is a really friendly guy who I felt comfortable having in my house since having a stranger come over can feel a little scary. Mad City installed everything in one day which was amazing. They said they would be to our house by 8 am though they were exactly 10 minutes early! (I feel like remodelers are always late!) The installers were kind and helpful. They also did not mind by three kids running around the house while they worked. Our bath and shower look and work great! Job No.: 477129




    • Review fromjeff T

      Date: 08/15/2022

      5 stars
      Had all windows and 2 patio door sets replaced. They completed the project in one day. Performed a complete clean-up of the work area. Very professional. This is our second time using them.
    • Review fromCarol D

      Date: 08/15/2022

      5 stars
      Mad City removed our old bath/shower and installed a new walk in shower. from start to finish all the work done was professional and timely. We highly recommend Mad City!
    • Review fromJill S.

      Date: 08/15/2022

      1 star
      Our salesman Bo lead us to believe our windows being replaced consisted of the old window completely being removed and new installed after final measure guy was here ( which was after cancelation period)he stated no we just take out sash and liners and pop in replacementthis was not in our deal and I have tried contacting someone in regard to this with no success , office just transferred my calls to others that could not assist!!!!! I have asked to be called by a supervisor / owner/ manager to clear this up nothing . we are very disappointed this is still open for discussion as we have not set install date please respond to address this

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