We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Telephones

TDS

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Telephones.

Reviews

This profile includes reviews for TDS's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

TDS has 52 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1.11

    Average of 342 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Christian S

      Date: 08/01/2022

      In March of 2021 I received a flyer in the mail for a Price Lock Offer,respond by 4/15/21. The offer was Term:3 years,Internet &Security Line Price of $29.95/mo. I called March 30,2021 and it was installed April 5,2021. I agreed to rent the modem for $10.00 plus tax which came out to $40.50/mo. The tech took three days to insure I was getting as many GB as possible and I have had good service since. However, last month I received an e bill for $78.65 and notification for this month of the same. I did finally get to talk some people !The accounts payable today and was told by a supervisor that the promotion was only good for a year and here I am looking at the original flier which states in five places on the one page of the flyer Internet & Security line price $29.95 for 3 years. The lady tried to tell me the phone line was extra. She agreed to take off the phone and that my next bills would be $57.94 + tax. On the back of the flyer it does say price may vary and is subject to change but I believe that is to do with added equipment. In any case TDS should never have sent out the flyer or just stated Good for 12 Months and I probably would have signed up anyway. But here is a case of blatant false advertising. I can send a copy of the flyer but won’t unless necessary as it has my account # and password.




    • Lisa B

      Date: 07/27/2022

      Steer clear of this company, they are terrible. They told me that my internet line was damaged beyond repair, and they would have a tech out to fix it in a couple of days. That was March 2021 and I still do not have internet. They told me now it will be August 2022 or worst-case scenario sometime in 2023. What exactly are they doing with that grant they were awarded? If you are in the Cherry Log, Ga area or Blue Ridge, Ga and have TDS go to etcfiber.com and register. This will bring competition into the area that we badly need. Hopefully we can at least have a choice of who we do business with, right now we are forced to deal with terrible service,




    TDS is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.