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Business Profile

Telephones

TDS

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for TDS's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Review Ratings

    1.11

    Average of 341 Customer Reviews

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    Review Details

    • Christian S

      Date: 08/01/2022

      In March of 2021 I received a flyer in the mail for a Price Lock Offer,respond by 4/15/21. The offer was Term:3 years,Internet &Security Line Price of $29.95/mo. I called March 30,2021 and it was installed April 5,2021. I agreed to rent the modem for $10.00 plus tax which came out to $40.50/mo. The tech took three days to insure I was getting as many GB as possible and I have had good service since. However, last month I received an e bill for $78.65 and notification for this month of the same. I did finally get to talk some people !The accounts payable today and was told by a supervisor that the promotion was only good for a year and here I am looking at the original flier which states in five places on the one page of the flyer Internet & Security line price $29.95 for 3 years. The lady tried to tell me the phone line was extra. She agreed to take off the phone and that my next bills would be $57.94 + tax. On the back of the flyer it does say price may vary and is subject to change but I believe that is to do with added equipment. In any case TDS should never have sent out the flyer or just stated Good for 12 Months and I probably would have signed up anyway. But here is a case of blatant false advertising. I can send a copy of the flyer but won’t unless necessary as it has my account # and password.




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