Complaints

This profile includes complaints for ManpowerGroup, Inc's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  ManpowerGroup, Inc

  100 Manpower Place Milwaukee, WI 53212-4030

  
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  ManpowerGroup, Inc.

  1581 Montgomery Hwy Ste 101 Hoover, AL 35216-4536

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  ManpowerGroup, Inc.

  403 E Commerce St Greenville, AL 36037-2311

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  Manpower

  15821 Ventura Blvd Ste 148 Encino, CA 91436

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  ManpowerGroup, Inc

  998 N D St Sn Bernrdno, CA 92410-3520

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:06/08/2023

  Type:Order Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I started working for Manpower as a temporary employee working for a company called Danfoss. At the start of my employment I signed a contract that included my pay at 17$ per hour. Things were going good for 2 months and then everyone under Manpower thats working at Danfoss received a email stating that Manpower had messed up the starting pay and that they will reduce it .************* each week until it was back down to the regular pay of $16 per hour. I was okay with that since I spoke directly to *********************** and they assured me that Manpower had spoken with them about it and both parties agreed that the mistake was on Manpowers behalf. Manpower had told *********************** that they would not deduct pay that was lost on their end. Well earlier 06/07/2023 today everyone working for Manpower at Danfoss was complaining about their Paystub being $200-400$ short. My own Paystub is $238.13 short, put under ********** post tax deductions in my Paystub. Now my grievance is how is all this Legal. I signed a contract, both Danfoss and Manpower agreed that the mistake was on Manpowers end and they are doing some not so good things with peoples money.

  

  Business Response

  Date: 06/14/2023

  The onsite recruiter and Danfoss HR shared this information with associates that their checks would be affected one last time as they had been overpaid and the funds would be taken back.  There are nor never been signed contracts on Manpower or Danfoss with associates on pay rates.  This is all resolved now and their checks are no longer affected by overpayment.  Please let me know if you have any further questions.  Thank you!

  Customer Answer

  Date: 06/22/2023

  [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
  
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 
  
  Regards,
  
  ***************************
  

• Initial Complaint

  Date:05/01/2023

  Type:Product Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have been contacted 4 or 5 times in the past year by ****** ***** <*******************************************> about jobs in my area. Every time, I have selected to Unsubscribe and responded asking that they not contact me further. When the emails did not stop, I went to their site, contacted support and asked that they expunge all my data from their site and email lists. This request was made in January. Today, May 1, I received an automated email stating that they will not comply with my wishes. I do not want emailed, contacted, or otherwise solicited from this company. Please confirm that my information has been expunged. Thank you.

  

  Business Response

  Date: 05/02/2023

  Hi ********,

  we will make sure your contact information is unsubscribed from out email/mailing list. Thank you!

  Customer Answer

  Date: 05/05/2023

  [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
  
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 
  
  Regards,
  
  ***************************
  

• Initial Complaint

  Date:03/14/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Hello ****************************, and Ive been Working under Manpower for about 3weeks to a Month. They Got me a job at Penske in **********,** / I was Scheduled to have a training/ orientation my first Day (3/1/23) but I wasnt Trained at all. In fact I was thrown in the there first Day without no training, orientation, didnt provide a lock for my bag so I had to leave it in the Office. But thats not the even bad part, the bad part is that Ive been working now for about 3 Weeks without Getting paid and on the 2 week i ask my supervisor and Manpower Hey was my Hours turned in this week they told me they simply forgot to turn my hours in and havent paid me still , they issued a check to my house but that was almost a week ago and I havent able to go into work because I havent even received my first or second check . When I called these past Couple days they ignored me on both ends of the Phone and now simply waiting to get paid so I can take care of bills and family, but i havent been able to do it or to got to work .

  

  Business Response

  Date: 03/30/2023

  We have already paid the money owed. We have sent several messages to the candidate requesting he let us know if he is missing any money. He has not responded

• Initial Complaint

  Date:03/10/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I would prefer to speak to someone about this over the phone if in person is not possible

  

  Business Response

  Date: 04/06/2023

  Tried to contact complainant to find out what her complaint is left message to follow up 

• Initial Complaint

  Date:02/27/2023

  Type:Order Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Manpower owes me $600. Manpower was my agency while working at GXO Logistics. In fall of 2021, Manpower was offering an attendance incentive of $200 per week if you worked your total hours. In mid-Dec, I was not paid out the attendance incentive for three weeks. I've provided proof of the hours I worked (given to me by my shift supervisor AND the operations manager at GXO) but they still have been saying that they're "looking into it". I since have accepted a permanent position at GXO Logistics and still have been given the runaround from Manpower ever since.

  

  Business Response

  Date: 05/10/2023

  The Market Manager in the ******** market  follow up regarding the missing incentive payments. He feels that the former associate is due $200.00. They will be in touch with the complainant to verify banking information.

  Customer Answer

  Date: 05/10/2023

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
  
  [Please type your response here.]
  
  Regards,
  
  *****************************

  Customer Answer

  Date: 05/10/2023

  I am owed $600, nothing less. $200 for 3 weeks worth of attendance incentive which I was present for. Proof has been provided by my superiors, this should not be this difficult to resolve. To attempt to settle for $200 is insulting.

  Customer Answer

  Date: 06/05/2023

  Attached are the three weeks of unpaid incentive. This should be all they need. These confirm my attendance and was provided by the general manager of GXO.

  

  Business Response

  Date: 06/20/2023

  This has been resolved 

  Customer Answer

  Date: 06/20/2023

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
  
  [Please type your response here.]
  
  Regards,
  
  *****************************

  Customer Answer

  Date: 06/21/2023

  Issue has not been resolved and payment has not been honored. 

  

  Business Response

  Date: 06/28/2023

  The Nebraska team was able to resolve this issue last Friday. They approved a payment from the **** to the former associate for the bonus pay he was due.
  
  
  

  Customer Answer

  Date: 06/28/2023

  [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
  
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. When can I expect payment?
  
  Regards,
  
  *****************************
  

• Initial Complaint

  Date:01/08/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I applied at Manpower in **** on ****** back in the old days between classes at **** and Sierra ****** **** ****** 2005-2006 but it was a situation where I think employers didn't want to invest, train, make me permanent a several client sites at warehouses. Ran into supervisors and leads that didn't really like the way I looked or didn't think I was super-fast as a temp so I got the word to just pay for college when I was picked up as a temp in ****. I was told to file a lawsuit at that time.I did get an offer from Amazon in *******, WA. in 2007 but it was through another company. Looks like I was better off in Loss Prevention not fork-lift, picking, loading/unloading, other stuff that goes on at warehouse jobs. Its been a while, and that was before **** started offering 4-year bachelor's degrees. I don't feel bad about being a temp through Manpower but they never called me very much.I contacted **** again and they claimed they only have on-site, ordinary offers up there and the ********* office didn't offer me any contracts for off-site work, and by now what they call, "telemarketing" is imbarrassing. I actually caught a rep. in **** that was looking for a little begging on that. I've dumped Manpower because they don't offer off-site work that fits internships or social media contracts, including tech work that's out of my league.Its just a clarification from a rep. to go over qualifications again, although I can turn down full-time employment now because of disability. I'm not an office clerk, am not trained to work at *********** and wouldn't get picked up by the ************ It just seems like the client sites have the responsibility to train folks themselves, depending on the offer, so if there was an issue about ************************** classes (training) they can reach out to me. I explained to the ********* office I am open to temporary contracts and off-site work. I wouldn't take Manpower for contracts for less than $22/hour as a temp.

  

  Business Response

  Date: 02/13/2023

  Recruiter will be in contact for any openings that meet your needs.

• Initial Complaint

  Date:12/29/2022

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I was sent onboarding information and to complete an I9 form by a Miss ********************* for ***************** ***** Bank. I then received an email from ***************** to check for inaccurate information on my credit report. Each and every recruiter I spoke with from manpower wouldnt give me Xuannys supervisor. I was given false numbers for the ****** office as well. Now Im unable to reach anyone when I was supposed to be starting on this job .

  

  Business Response

  Date: 02/13/2023

  Client Principal for ***************** is aware and will contact them.

  Customer Answer

  Date: 02/13/2023

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear 
  
  Im not willing to accept anything from a financial institution simply because I was working with Manpower. ***************** ***** is who I bank with for the moment, and the job offer was approved from Manpower. I dont need to hear from chase when the company that I was going through was Manpower that gave me a thumbs up on I passed everything needed to start the job. 
  
  Kind Regards,
  
  *****************************

  Customer Answer

  Date: 02/24/2023

  I havent heard from Manpower. This Agency pretends like this situation that put me in a financial situation means nothing to them. 

  

  Business Response

  Date: 03/14/2023

  This circumstance involves a banking client of Manpower that is highly regulated with federal screening requirements, specifically, credit checks. Results of these screens are delivered directly to the candidate and Manpower is thereafter notified of whether a candidate is eligible for the role sought. Manpower inadvertently launched the i9 process in error. However, this individual is still eligible for placement for other roles that does not require this sort of screening process.

  Customer Answer

  Date: 03/14/2023

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear. 
  As with any job when you become a recruiter thats no room for mistakes that hinder a person from getting a job. I reject the business reply and wish to not accept the response. It took quite long just to get this reply. 
  
  Regards,
  
  *****************************

• Initial Complaint

  Date:11/17/2022

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I started taking to a manpower recruiter by the name of ************************** through emails on October ************************************************** a job with hellofresh and was told that I was good to go to the jobs orientation after my 2 weeks notice was done I tried to ask them when it was and I got an email saying that my email didn't go through so I went in today and was told that they didn't have orientation until tomorrow and that manpower needed to put me on the list for the orientation I tried to call ************************** but was told that the phone was disconnected tried to send them a text and got nothing back so I want to get ahold of someone who can help me out here

  

  Business Response

  Date: 12/01/2022

  Customer was in contact for placement Tell us why here...

• Initial Complaint

  Date:11/02/2022

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I call manpower 11/01/2022 to see if there was any work available a woman named ****** answered updated all my info and tole she will call me back. I received a phone call from manpower 11/02/2022 early morning from ****** she stated that they couldnt offer me work because I took a job and canceled it last minute so Im tell her that I havent worked for them in like ten years after that she began to rush me off the phone because I was asking questions about when this situation occurred because I was confused and lost so she just hangs up on me. I wait like a Hour I call back because it wasnt sitting right with me. A lady answered so I explained to her my concerns she tells me that she doesnt see any reason why ****** will tell me anything like that and she will check into it and see whats going on I never received a call back

  

  Business Response

  Date: 11/04/2022

  Our manager will be in touch with you to discuss our policy pertaining to work history.

• Initial Complaint

  Date:10/19/2022

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  they called me for a job and took all my info ss# birthday address and here it is three weeks later no job, but they have my info. I need help to find out who these people really are. please I need yawl help

  

  Business Response

  Date: 11/04/2022

  I connected with the team and confirmed that the associate is now booked to start the role this coming Saturday 11/5 and she is aware.