Complaints
This profile includes complaints for ManpowerGroup, Inc's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Complaints Summary
- 24 total complaints in the last 3 years.
- 1 complaint closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:07/29/2022
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Hi Manpower I've had employment all over ******** I worked in ************ I worked in ****** I worked in *********** ***** ******** pertaining all these in ********* I had with the police department where I'm having a second technicality with this female that's father is the police and her name is ***** wright she smells crack cocaine and weed but she's this police officer's ******** the girl has said all kind of ways with me with this company and I kept asking was there a corporation or a branch I've even had an Employments with ******* ******** with pertaining them where they are getting to the point the more they sit with her and me they are taking clean drug screenings and setting her straight and other involvements but not sending me straight anymore pertaining my involvements I have been slandered a lot of ways by this company all over the ******** area where I don't plan on having a woman with them ever again pretending this lasting woman I had in *********** where it took them four months to place me for a job but they have my drug screen and sitting for 4 months and I'm clean enough to get in **** Amazon and other other technicalities even ************** I've been cleaned longer than a year where my drug screening should qualify me for a lot more and better more positions I'm not going to tell you how they set me and certain technicalities that I think is very slandering with people that smoke a lot of weed and things like that they did not ever send me professional and I do not ever plan on having an involvement I think they just sat with me with my drug screen a little too much and the things that they handed me pretending the job description was not sufficient enough they need to close this company if they in forfeit because the job descriptions that they have are not worth anything to help anybody let alone the people that personal the involvements on personal affairs
Business Response
Date: 08/17/2022
We will be looking into this for a resolution to this issue Thank youInitial Complaint
Date:07/27/2022
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
On July 8, 2022, I communicated with *************************** (Manpower Group recruiter) regarding a CSR (customer ********************** representative) work from home/remote position. During the hiring process, I was provided and accepted an electronic Handshake Agreement for the position. I also submitted onboarding I-9 information (Drivers License and Social Security copies) electronically, as requested. I was informed that I would be contacted on Monday to begin ASAP. I was also provided a temporary password for my Manpower account. Yet, the link to the account never worked. I reached out on 7/8/22, 7/11/22, and several other times (via phone to ****** and other Manpower staff who answered the phone. The link issue was never resolved. I have concerns that I sent my personal information electronically for a position that I agreed to be hired for and was onboarded for AND that did not happen. I have concerns about my personal information that was collected, the hiring practices and the lags in communication (no responses, ****** sent apology email today, 7/27/22, for the delay in letting me know that the positions are currently filled). I have decided to reach out to you, BBB, regarding my concerns.Sincerely,*********************Business Response
Date: 08/17/2022
Thank you for the feedback and our apologies for your experience. We have confirmed that the documents uploaded by your Authorized Agent are secure in our remote onboarding tool. For more details on how we protect your personal information, please see our Privacy Policy at https://www.manpower.com/ManpowerUSA/privacy-policy and feel free to contact us should you have any further concerns.Customer Answer
Date: 08/17/2022
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
*********************Initial Complaint
Date:07/12/2022
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I went to manpower for a job. They had me do the Onboarding then drug test and background check. They found me a job. I was to go in on June 28th. The lady who did my paperwork ******************* called me a few days prior to my start date said I needed to go to their website and fill out my w4 I went to it and couldn't find where to fill it out. Called her back and she said she couldn't find it. That she would figure it out and call me back. She never called back so I called her the day I started my job and asked if she figured it out. She said no but she would. I asked if I still should go to work and would get paid for it she said yes. So I went to orientation from 1-3 pm. Was supposed to get paid on July 8th. Never did. Called her and she said she sent it to payroll so I had to call them. Called payroll they said there is no proof of me working and that I'm not in their system at all. Said I had to speak to **** again. Now she is not calling me back. Come to find out **** never did my paperwork and put me in the system so I went to a job I was not even supposed to be working at because no paperwork was done. And I have not gotten paid for working the 2 hrs.Business Response
Date: 08/01/2022
Client was contacted and issue was resolved
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