Business Profile

Credit Card Equipment

First Data

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Credit Card Equipment.

Complaints

This profile includes complaints for First Data's headquarters and its corporate-owned locations. To view all corporate locations, see

Customer Complaints Summary

588 total complaints in the last 3 years.
208 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Initial Complaint
Date:05/14/2025
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I am unable to transfer funds from the Money Network (CA Unemployment debit card) to my internet bank called SOFI. I have reached out to CA EDD, and this is their response: "For more help, you can speak with a Money Network **************** ***resentative 24 hours a day, 7 days a week by calling the following phone number **************." I have called this number three times, first time they filed a complaint, second time was yesterday, 5/12/2025 and the woman told me it was an issue on Moneybank's side and she would send an email to ? to get it resolved. She asked me to try the money transfer again in 24 hours. I tried again in 24 hours and received the same error. I spoke to customer service *** (who put me on hold 4 times) with no resolution. I asked to speak to a Manager, she transferred me to a Manager and he said that I needed to use another bank! I asked him if he could see my notes from yesterday's call, he could not find any ************ - I have to ask - "Why would the state of CA use a service where we cannot get access to our money"? This feels like a money scam/fraud - they keep my money for a week (or maybe 2 weeks) while I try to figure out how to access the unemployment funds. I understand that I can go to an ATM and get cash - but that won't help me pay my bills. Please , please investigate this - it sure feels like fraud to me! I need my money to pay bills.
Business Response
Date: 05/29/2025
Thank you for bringing your concerns to our attention regarding your Money Network card. After further review of the information provided in the above complaint, we had a representative contact you on May 20, 2025, to advise of alternative options to transfer funds. Additionally, we have launched an investigation we will be providing a response once we complete the review. if you have any further questions related to this matter please contact **************** at **************.
Thank you,
Fiserv
Customer Answer
Date: 05/30/2025
Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.

This does not resolve the problem. The money from CA EDD (UI Payments) are locked in the MoneyNetwork system and I cannot move the funds to my SOFI checking account. I understand I can use this as a debit card and I understand that I can use it at an ATM but I do not use cash to pay my bills. The person who called me from MoneyNetwork tells me that they don't work with internet banks because of all the scams - really? I specifically asked him - does this app work with *********** he could not answer.
This company is keeping my funds and I need the money to transfer to my check account. If it can't be done, then we need to contact CA EDD to let them know of this limitation. I have seen many complaints re: the MoneyNetwork website and MoneyNetwork phone app - provided poor error messages and crashing. The internet banks need to be supported by this service since it is serving thousands of Californians and possible other states inhabitants.
Please advise does the MoneyNetwork website or phone app support transfers to SOFI? My last attempt last night the program states:" Invalid Request".

Regards,

****** *****
Business Response
Date: 06/09/2025
After further review of the information provided in the above complaint, we are unable to complete the transfer to the requested bank, however, you could either utilize one of the alternative options provided on May 20, 2025. Alternatively, you can register your CA EDD Money Network card to the bill payee to make payments to the bills stated above. if you have any further questions related to this matter please contact **************** at **************.

Thank you,
Fiserv
Initial Complaint
Date:05/07/2025
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Basically, this is a company card that was provided to me by my employer. And the card has been a straight rip off. These people have at least a 1000 dollars of my money that I earned and make up all kinds of false reasons not to give me my money. It's a sham and con. I will be suing. They also have a lot of deposits from hotels that I stayed at, and refuse to give them back. However, the hotel has confirmed that they sent them back the deposits. I will be suing that fraudulent card. Thanks. You can't just take or keep people money. ******.
Business Response
Date: 05/09/2025
Thank you for bringing your concerns to our attention. Our records indicate numerous transactions related to hotel/ motel pre-authorizations. Please see attached cardholder agreement for your records and review that is associated with your card. Please note section f. Authorization Holds: You do not have the right to stop payment on any purchase transaction originated by use of the Card. With certain types of purchases (such as those made at restaurants, hotels, or similar purchases), the Card may be preauthorized for an amount greater than the transaction amount to cover gratuity or incidental expenses. Any preauthorization amount will place a hold on the available funds until the merchant sends us the final payment amount of your purchase. Once the final payment amount is received, the preauthorization amount on hold will be removed. During this time, you will not have access to preauthorized amounts. If you authorize a transaction and then fail to make a purchase of that item as planned, the approval may result in a hold for that amount of funds.

If you have additional questions or concerns related to this matter please call customer service at **************.

Thank you,
Fiserv
Initial Complaint
Date:05/06/2025
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I reserved a hotel room in **************** on 04/29/25 to 05/02/25. And on 04/29 the day I checked in I paid my room in full. But on 04/30 and 05/01 of 2025 I was charged $132.36 twice and it was on my mobile banking app. So I went to the office of the motel telling them I was charged twice they explained that they did not charge me twice. So I called my bank and was told that their was a deposit hold on my card from the hotel. But when I went back to the hotel office they explained to me that they did not request that deposit hold. Which I explained to my bank. But they refused to release my money that it can take up to 31 days. First of all they had no right to put a hold on my money when the hotel had nothing to do with requesting a deposit hold this was the bank doing.
Business Response
Date: 05/15/2025
Thank you for bringing your concerns to our attention regarding a pre-authorization hotel/motel hold on your Money Network EDD card. Our records indicate two transactions on April 30, 2025 in the amount of $76.36 and another in the amount of $132.36.. Our records do not indicate any hotel/motel transactions on May 2, 2025. Please see the attached cardholder agreement which reflects a hold will be place on the card. Please see section 2 - E for your records and review: Authorization Holds. Except as specified in subsection (f) below, you do not have the right to stop payment on any purchase transaction originated by use of your Card. With certain types of purchases (such as those made at restaurants, hotels, or similar purchases), your Card may be "preauthorized" for an amount greater than the transaction amount to cover gratuity or incidental expenses. Any preauthorization amount will place a "hold" on your available funds until the merchant sends us the final payment amount of your purchase. During this time, you will not have access to preauthorized amounts. Once the final payment amount is processed, the preauthorization amount on hold will be removed. If you authorize a transaction and then fail to make a purchase of that item as planned, the approval may result in a hold for that amount of funds.
If you have any additional questions or concerns for Money Network,please contact **************** at **************.
Thank you,
Fiserv
Initial Complaint
Date:05/02/2025
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I was offered to switch to clover devices along with a ********************** service provider in April of 2025 with South Shore Payments and was told this is the equipment used with them, and if I wasnt satisfied I would be able to cancel with them and the Clover devices and return them but I am being charge a service and rental fee with no way to return the equipement
Business Response
Date: 05/16/2025
Thank you for bringing your concerns to our attention. Priority contacted this merchant the they have agreed to move forward and begin processing their payments, Priority are in current contact with the merchant. Priority are reimbursing charges before install along with scheduling the install for May 20, 2025. While we believe this resolves your concerns, please do not hesitate to contact customer service at **************.
Thank you,
fiserv
Customer Answer
Date: 05/19/2025
Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.

We do not want to continue leasing the equipment or continue using the merchant provider, we weren't informed of a lease and were promised savings which was not met

Regards,

***** ******
Business Response
Date: 05/29/2025
If you wish to discuss your options regarding the equipment you will need to contact First Data Global Leasing at **************. Please do not hesitate to contact Priority customer service at **************.
Thank you,
Fiserv
Initial Complaint
Date:04/30/2025
Type:Order Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Deceptive, Unethical, and Financially Damaging Behavior We were long-time customers of ************************ years with no issues and a clean transparent record. Suddenly, without any explanation or notice, they shut down our account and froze over $7,000 of our funds. We received no detailed reasoning, no warnings, and worst of all, no timeline for whenor ifwe will ever see our money again.This action came completely out of nowhere. We have never had a single complaint from clients, never violated their rules, and have always conducted business with integrity. Despite this, they treated us with zero respect or professionalism, leaving us in a financially crippling situation. This reckless move seriously damaged our business, disrupted our operations, and caused significant financial strain.Whats most disturbing is the total lack of transparency or accountability. They acted like we didnt matter, ignoring our years of good standing and acting with no regard for the consequences they caused us. Its unethical and completely unacceptable.We believe First Data Merchant Services operates in a dishonest and predatory way. We urge others to be extremely cautious. This company does not value trust, loyalty, or fairnessand they can destroy your business without warning.
Business Response
Date: 05/02/2025
Thank you for bringing your concerns to our attention. As your account recently experienced disputes from sales as far back as August 2024. Two of which were not funded, along with fees from January. At this time the funds will be held for 60 days. The account came into review due to an increase in chargebacks and having a collection balance due to rejects by the merchants bank account. Based on the dispute activity on the account and collection balance the decision was made to terminate the account. Please reach out to **************** at ************** after 60 days has lapsed to see if the funds in the reserve balance is eligible for release.
Thank you,
Fiserv
Customer Answer
Date: 05/02/2025
Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.

We are extremely disappointed with the handling of our account termination. Our business has
been with you for years with zero issues or disputes until one month, when we received a
few, which we promptly addressed.
The August 2024 dispute was especially unjust. The customer claimed they didnt recognize the
charge, yet we provided a signed receipt, our two-page return policy which the customer
signed and even a copy of their ID obtained at the time of purchase. We also submitted a
detailed explanation. This dispute was filed twice we won the first, then had to fight it again. It
was reopened more than seven months after the transaction, far beyond our 14-day return
policy, and the customer never contacted us.
Despite clear evidence on our side, you still allowed the chargeback and shut down our account
without proper explanation. This has cost our business thousands of dollars and was handled in
a way that felt convenient for your company, not fair to us.
We are demanding a full review and resolution. We will not stop pursuing this matter and are
aware that other business owners are facing similar issues.
This is horrible, you guys took thousands of dollars every month.And if you guys think that small
businesses dont have rights, youre wrong big time.
I want someone to contact me over the phone as soon as possible to resolve this situation.

Regards,

****** S *****
Business Response
Date: 05/09/2025
As your account recently experienced disputes from sales as far back as August 2024. Two of which were not funded, along with fees from January. At this time the funds will be held for 60 days. The account came into review due to an increase in chargebacks and having a collection balance due to rejects by the merchants bank account. Based on the dispute activity on the account and collection balance the decision was made to terminate the account. On March 17, 2024 $4561.20 was released to your DDA. Please reach out to **************** at ************** after 60 days has lapsed to see if the $1,800.00 in the reserve balance is eligible for release.
Thank you,
Fiserv
Initial Complaint
Date:04/30/2025
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Money network will not let me transfer money to my bank account and they say there is nobody that can help me and theres nothing they can do. I can only use the Mac machine up to 600 a day and I have over $21,000 in there not earning any interest.
Business Response
Date: 05/12/2025
Thank you for bringing your concerns to our attention regarding the issues you experienced with your Money Network card and your inability to transfer funds to your personal bank account. We had a representative contact you today, May 12, 2025, at the phone number on your account. During the conversation with the representative you were presented two options: 1. Reissue the card to enable ACH Transfers or 2. Provide access to the funds via daily cash advances, with a maximum of Eight Thousand Dollars ($8,000.00), at no cost. You opted for the second option and agreed to proceed with the daily cash advance solution. While we believe this resolves your concerns, nevertheless, do no hesitate to contact customer service at **************.

Thank you,
Fiserv
Initial Complaint
Date:04/22/2025
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
On March 24, 2025, I became aware of fraudulent activity that occurred on my Money Network account. I called to report the fraud to money network and they issued me a case number. The following day I went to the police station to file a fraud report. Going through the fraudulent money withdrawals with the officer, I noticed more that had not been reported to Money Network. A total of $5708.25 in cash and *** fees was fraudulent. I called Money Network to report the additional loss. On March ******* I was given a partial amount of credit of $2431.50 for the second case I filed. The letter stated that an error did occur on my card account. On April 1, 2025 I received a letter that the first claim was denied due to digital validation of the transaction. I dont know how they came to this decision as I included a police report that stated that many people were victims of the *** in the Quickchek of ************, ** where my bank card information, including my pin was compromised. I am looking to restore the rest of the money taken fraudulently which is $3,276.75. I also included my work time card that shows I was at work at the time of the withdrawals in question.
Business Response
Date: 05/09/2025
Thank you for bringing your concerns involving your Money Network card to our attention. After further review of your dispute and the information provided in the above complaint, we have accepted and issued final credits in the total amount of $3,270.25 on May 5,2025.
We trust that we have addressed all your concerns, but nevertheless, if you have any further questions, you will need to contact **************** at **************.

Thank you,
Fiserv
Initial Complaint
Date:04/22/2025
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I have filed a dispute with this bank after I found out I was a victim of fraud. The suspects were able to access my information and use up almost 70 thousand dollars. The bank has denied my dispute although I have shown countless efforts and evidence that I am in fact the victim of this and I was never aware that my information had been compromised. I have an official police reporting which it clearly states, from the police department, that I was a victim of this and they have actually identified the true suspects that accessed my funds. Money network has not been wanting to work with me at all. They have also sent me checks in which they are voided. This is not right, and they are not providing me with the documentation that they used in order to make their decision. I am seeing a response because every time I email them I never get any word back. They also never alerted me while my funds were being used. I did not receive any emails or any text messages. Their security measures were pretty much useless. The 24 hour debit card limit for my card was also known to be 3 thousand dollars. However, the suspects were able to make purchases well over 4 thousand dollars in one transaction. I am seeking a response.
Business Response
Date: 05/09/2025
Thank you for bringing your concerns to our attention regarding your Money Network card and the dispute appeal filed in the amount of $62,820.36. After further review of your
dispute appeal and the information provided in the above complaint, the investigation is ongoing we will be providing a response once we complete the review of the appeal. if you have any
further questions related to this matter please contact Customer Service at 1-888-913-0900.
Thank you,
Fiserv
Customer Answer
Date: 05/12/2025
Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID 23237115, and have determined that this does not resolve my complaint. They have not solved my dispute although i have clearly presented legitimate evidence that I was not the person who used this money, did not consent to the use of my money, and was never aware . It clearly states this in the official police report from my case, I was VICTIM of fraud and the suspects are cleared listed by the officials.

Regards,

Marely Rico
Business Response
Date: 05/23/2025
Thank you for bringing your concerns to our attention regarding your Money Network card and the dispute appeal filed in the amount of $62,820.36. After further review of your dispute appeal and the information provided in the above complaint, the investigation is still ongoing we will be providing a response once we complete the review of the appeal with the investigating officers. if you have any further questions related to this matter please contact Customer Service at 1-888-913-0900.

Thank you,
Fiserv
Customer Answer
Date: 06/02/2025
Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID 23237115, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.

My complaint has not been resolved therefore, this response is not valid. I still need to reimbursed the money that was taken from me and my dispute needs to be resolved .

Regards,

Marely Rico
Business Response
Date: 06/09/2025
After further review of your dispute appeal and the information provided in the above complaint, the investigation is still ongoing we will be providing a response once we complete the review of the appeal with the investigating officers. As we filed an appeal on your behalf regarding the above complaint, the investigation process may take 45 to 90 days, if you have any further questions related to this matter please contact Customer Service at 1-888-913-0900.

Thank you,
Fiserv
Business Response
Date: 06/13/2025
After further review of your dispute appeal and the information provided in the above complaint, the investigation is still ongoing we will be providing a response once we complete the review of the appeal with the investigating officers. As we filed an appeal on your behalf regarding the above complaint, the investigation process may take 45 to 90 days, if you have any further questions related to this matter please contact Customer Service at 1-888-913-0900.

Thank you,
Fiserv
Customer Answer
Date: 06/13/2025
Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID 23237115, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.

My clam is still not resolved after showing them official evidence that I was victim of fraud and that the money that was used was not under my consent and I was never aware of the fraudulent transactions that were ongoing. It clearly states in the police report from the Buckeye Police department that the suspects have been identified and this was in fact a scam of my identity. This needs to be resolved as soon as possible as I have waited countless days even after showing evidence that I am a victim of this. I have been left with ZERO dollars and money network hasn’t helped me whatsoever. I have been left with NO FUNDS for the past 6 months and I am struggling to live. Money network needs to make things right with me as a consumer as this has damaged my mental and my life. Everything was taken away from me and I have a family to provide for and yet Money Network does NOT care.

Regards,

Marely Rico
Business Response
Date: 06/23/2025
After further review of your dispute appeal and the information provided in the above complaint, the investigation is still ongoing we will be providing a response once we complete the review of the appeal with the investigating officers. As we filed an appeal on your behalf regarding the above complaint, the investigation process may take 45 to 90 days, if you have any further questions related to this matter please contact Customer Service at 1-888-913-0900.

Thank you,
Fiserv
Customer Answer
Date: 06/24/2025
Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID 23237115, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.

This still does NOT settle my dispute. I am still waiting for MONEY NETWORK to accept my dispute and compensate me accordingly for the money that was taken without my consent from my account. Evidence is clear and obvious that the suspects who have used my money have been identified by police officials so that clearly states I was victim and that the money does pertain to me. Until then, I reject this response.

Regards,

Marely Rico
Business Response
Date: 07/01/2025
After further review of your dispute appeal and the information provided in the above complaint, the investigation is still ongoing we will be providing a response once we complete the review of the appeal with the investigating officers. As we filed an appeal on your behalf regarding the above complaint, the investigation process may take 45 to 90 days, if you have any further questions related to this matter please contact Customer Service at 1-888-913-0900.

Thank you,
Fiserv
Customer Answer
Date: 07/02/2025
Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID 23237115, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.

Money Network still has not resolved my case and i am yet to be compensated for the money that was wrongfully taken from me although I have shown countless evidence that I was a victim of fraud/ identity theft.

Regards,

Marely Rico
Initial Complaint
Date:04/21/2025
Type:Customer Service Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I paid my merchant fee and I am still getting emailed with a statement showing I owe money when I dont! Every-time I call, they want money for a fee but I did not do anything wrong for me to pay that fee. I have called over 4 times in one week and I am still receiving emails stating I owe money.
Business Response
Date: 04/23/2025
Thank you for bringing your concerns to our attention regarding the collection balance owed. Our records indicate there is not an outstanding balance currently. While we believe this resolves your concerns, nevertheless, if you have any questions or concerns related to this matter please contact customer service at **************.
Thank you,
Fiserv
Customer Answer
Date: 04/23/2025
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Regards,

******* *********
Initial Complaint
Date:04/20/2025
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
This company keeps taking money out of my bank account for service that was terminated. Please stop transactions from being removed from my bank account immediately. My business no longer authorizes the removal of funds from this account. 1 ************** ******* *******
Business Response
Date: 04/21/2025
Mr. *******,
We were able to locate merchant number, 526501849883, under 1 Hour Maids that was closed on 10/4/2024 per your request. This merchant account had two lease subscriptions linked to the account. The ********************** agreement and lease agreement are separate and closing the merchant account does not close or release you of the obligation of the non-cancellation lease agreement.
Lease Number ***************, has 40 months remaining on the 48 month lease and Lease Number *************** has 39 months remaining on the 48 month lease. Please reach out to First Data Global Leasing at ************ to discuss options on the lease.
Thank You, Fiserv

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.

Cookies on BBB.org

Complaints

Customer Complaints Summary

If you've experienced an issue

Filter and sort by

Sort by

Complaint status

Complaint type

Complaint statuses

Business Response

Customer Answer

Business Response

Complaint statuses

Business Response

Complaint statuses

Business Response

Complaint statuses

Business Response

Customer Answer

Business Response

Complaint statuses

Business Response

Customer Answer

Business Response

Complaint statuses

Business Response

Complaint statuses

Business Response

Complaint statuses

Business Response

Customer Answer

Business Response

Customer Answer

Business Response

Business Response

Customer Answer

Business Response

Customer Answer

Business Response

Customer Answer

Complaint statuses

Business Response

Customer Answer

Complaint statuses

Business Response

First Data is NOT a BBB Accredited Business.