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Business Profile

Credit Card Equipment

First Data

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Credit Card Equipment.

Reviews

This profile includes reviews for First Data's headquarters and its corporate-owned locations. To view all corporate locations, see

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First Data has 78 locations, listed below.

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    Customer Review Ratings

    1.02

    Average of 184 Customer Reviews

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    Review Details

    • Ronald H

      Date: 06/20/2025

      This is the worst company ever. If you have them processing your credit cards you better check every deposit. They just take money from your deposits. They can not tell you where the money went.

    • Fa P

      Date: 06/10/2025

      Fa P

      Date: 06/10/2025

      They will not release funds to the merchant. I purchased artwork using my Chase credit card. I paid off my card using my Chase checking. However, First Data MS will not release funds to the merchant. They are fraudulently holding the money that belongs to the merchant. They have no number for me to call them. They just leave messages from an unknown number.




      First Data

      Date: 06/12/2025

      Please have the merchant contact the customer service phone number to discuss their concerns, as we are unable to discuss the merchant account with a card holder.

    • Erica K

      Date: 06/03/2025

      Erica K

      Date: 06/03/2025

      Should be zero stars. Can’t do a money transfer to my bank account, have called and spoke with 5 different people. They are “aware of the issue” but can’t give any reason as to why this is happening or how long it will be before I can transfer the money. They won’t credit any fees to go to a different bank to get a cash advance, won’t raise my daily atm limit, and the only option they gave me to get my almost $800 off the card was to ask a colleague if I can internally transfer them my money and trust that they will write me a money network check. Customer service just transfers to a different rep, refuses to send you to the survey, and no rep has any answers. The “supervisors” just say sorry and that they can submit my frustration but I won’t ever get a response and they will admit that. So in the end they are just illegally withholding almost $800 of my money with no care.

      First Data

      Date: 06/05/2025

      Thank you for bringing the stated concerns to our attention. We would be happy to assist, however, we would need additional information to locate your account. Please email your name, address, card number, and any information you have regarding the above concern to ********************** Please reference case number ******** in the subject line.

    • Earnest V

      Date: 06/02/2025

      Earnest V

      Date: 06/02/2025

      Sales Rep told me I could try the device for free for 30 days and if I didn't like the service, I could return the equipment. When I tried to cancel the service, they told me it was a non-cancel agreement.

      First Data

      Date: 06/09/2025

      Thank you for bringing the stated concern to our attention. To better assist with the resolution of this matter please send your Merchant Number or the associated Lease Number to the below email:  ********************** Upon receipt we will be able to assist with the resolution of your stated concerns. Please reference case number ******** in the subject line. 

    • Ernest A

      Date: 05/28/2025

      Ernest A

      Date: 05/28/2025

      Ive been calling this company for weeks and nobody wants to help me. Everyone I speak to will transfer you to a new department. There isnt enough hours in a day to get to the right person.

      First Data

      Date: 06/02/2025

      Thank you for bringing the stated concern to our attention. To better assist with the resolution of this matter please send your Merchant Number or the associated Lease Number to the below email: ********************** Please include ******** in the subject line. Upon receipt we will be able to assist with the resolution of your stated concerns

    • Justin H

      Date: 05/23/2025

      Justin H

      Date: 05/23/2025

      Flagged my card for fraud, told me to call them to verify a purchase. I do so and they tell me they have to close my card, and send me a new one, in 7-10 business days, but if I pay 10 dollars they'll get me a new card faster. The fraud seems pretty blatant.

      First Data

      Date: 05/27/2025

      Thank you for bringing the stated concerns to our attention. We apologize for any frustration caused. We would be happy to assist but would need additional information to locate your account. Please email your name, address and any account information to ********************** Please reference case number 14372711 in the subject line.

    • Angela H

      Date: 05/10/2025

      Angela H

      Date: 05/10/2025

      I opened up a new checking account with ***********, having over$22,000 in it, and I not having my debit card yet, I done a (Pay by bank) to ******* for $358.20 which got declined I called telecheck they told me "We underdtamd" but ypull have to wait 24 hours for it to rezet, do 24 hours later same thing I called back and the same thing from them so i asked to talk to a supervisor wgo ofcourse was "On a call* ....mind you All my money is tied up here for 3 days now, My car is out of gas, i cant buy food, and above all my grandbaby needs her inhaler, that she depemds on but there sorry wait 24 more hours AGAIN and Good Luck, out right ridiculous to have $22,000 but they say i cant spend $358 at *******!! Its not even a check....if I could do 0 stars I would

      First Data

      Date: 05/12/2025

      Thank you for bringing the stated concern to our attention. To better assist with the resolution of this matter please send your Merchant Number or the associated Lease Number to the below email: ********************** Upon receipt we will be able to assist with the resolution of your stated concerns.

    • Jimmy C

      Date: 05/07/2025

      Jimmy C

      Date: 05/07/2025

      This company told me i would save money on fees. and i am able to cancel the agreement at any time with cancelation fee. But now they told me that this contract is not voidable. they lied to me. so, i had to put a stop payment on it. Now they keep send me mail to pay monthly charges when I'm not even using their equipment or service. i felt it was a scam. just take people money when we don't even use their services. i would never recommend to anyone. this company is a fraud.

      First Data

      Date: 05/12/2025

      Thank you for bringing the stated concern to our attention. To better assist with the resolution of this matter please reply with your Merchant Number, or Doing Business As name, or the associated Lease Number. Upon receipt we will be able to assist with the resolution of your stated concerns. 

      First Data

      Date: 05/12/2025

      Thank you for bringing the stated concern to our attention. To better assist with the resolution of this matter please send your Merchant Number or the associated Lease Number to the below email: ********************** Upon receipt we will be able to assist with the resolution of your stated concerns.

      Jimmy C

      Date: 05/14/2025

      Singh motors incorporated dba high speed tire group
      merchant id *********** also manjeet inc. dba three forks muddy gap service
      merchant id *********** their sales rep came in and convinced me to go with their company. I will be able to save money. which was a lie. the sales rep told me you can cancel at any time. This was also a lie. even though on contract it does say an early termination fee of 567.00 or something like that. So I signed with them. Everything I was told basically was a lie. I ended up giving them my other business also. which They told me they will be able to integrate with my existing pos system. which they had no clue about how to merge with the existing system. they stalled time to figure it out. It took months to figure out. In that time period they kept taking money out without providing the service. everytime i had to make a request for a refund. to get my refund always took a month, by that time next month fees already taken out of my account. so they always owed me money. Every time I request a refund they ask me if I'm gonna continue working with them. every time i told yes but they alway stalled time to figure out how to merge with the existing system. So I finally gave up. and told them to cancel my contract. their answer was i can't cancel the contract.. so everything was a lie

    • Agunawan s

      Date: 04/15/2025

      Agunawan s

      Date: 04/15/2025

      the biggest mistake that i’ve ever made in my life!!. they send an unprofesional tech support to set up that clover station duo. next day all online ordering was messed up and i lost a lot of money. i called FDMS, card connect, clover to cancel everything and i wanna send it back but they said after i return the pos system i still need to pay $150 for 48 months!! stay away with this company!!

      First Data

      Date: 04/18/2025

      Thank you for bringing the stated concern to our attention. To better assist with the resolution of this matter please send your Merchant Number or the associated Lease Number to the below email:  ********************** Upon receipt we will be able to assist with the resolution of your stated concerns

    • Amie N

      Date: 04/02/2025

      Amie N

      Date: 04/02/2025

      This company is the equivalent of the mafia. We have tried to cancel for months. Even once 'canceled' they continue to charge us fee's. Even with our account canceled, they are charging us and trying to send us to collections for not 'paying' for something that we have canceled. This has taken months and continues to go-on. We are being passed from one person to the next, with no end in sight. This company is a scam and completely unethical as to their billing and management services.

      First Data

      Date: 04/03/2025

      Ms. Neumaler,

      Thank you for reaching out with the stated concerns. We would be happy to assist with closing your merchant account but would need additional information to locate your merchant account. 

      Please email us your merchant number, business name, business and your cancellation request to ********************** Reference case number ********.Also, include any documents/email/proof of previous requests to cancel. 

      Thank you, Fiserv

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