Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Spices

Penzey's Spices

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Spices.

Reviews

This profile includes reviews for Penzey's Spices's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Penzey's Spices has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1.89/5 stars

    Average of 18 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromLaura B

      Date: 11/21/2024

      1 star
      Discriminates based on your political views. Spreads propaganda and hate.
    • Review fromHeather F

      Date: 09/08/2024

      1 star
      Horrible company. Discriminates based off political views. Stop spending money with them and investigate them
    • Review fromLinda K

      Date: 09/08/2024

      1 star
      It is a really sad day when you own a business, and you purposefully ******** your customers based on their political party. I hope you all go out of business, and no one purchases any of your products! If I could rate you a ZERO I would! But I hope my 1 brings your averages down so people wake up and see what you are really made of and not worthy of making it as a business that caters to all parties.
    • Review fromErwin C

      Date: 09/07/2024

      1 star
      Their spices are substandard and when you call customer service they talk down to you. Never using them again.
    • Review fromElizabeth B

      Date: 09/03/2024

      1 star
      Not a fan. Fresher spices for a better price locally.
    • Review fromChuck L

      Date: 06/13/2024

      1 star
      You can get better spices for less from other places. Penzey’s isn’t even accredited by the BBB. They also won’t answer if a product has lead in it like turmeric. That should tell you something about the quality of the overpriced spices. They also won’t tell where they are sourced from. I like to do research. Also horrible customer service. If you write the owner on how you disagree with his toxic political views, he’ll take your whole family off the email list. I thought he liked money. He’ll also argue with you if you email him and insult you. Give it a try! He’s easy to rile up. I mentioned this to a store associate once and they looked nervous to comment. In short, don’t give this man who looks like a human thumb the business. He’s full of hate. You can get better spices elsewhere, pay less, and leave politics out of it.
    • Review fromMaia M

      Date: 01/29/2024

      1 star
      Used this company till I saw the hate filled political rant. I don't care what your politics are but keep them out of your business. When you are so filled with vitriol and toxins that youcan't keep your mouth shut, then maybe you should close shop and run for the democratic party.
    • Review fromElizabeth R

      Date: 12/18/2023

      1 star
      Need to leave no stars. Obviously the owner doesnt realize people with different political viewpoints enjoy cooking also, maybe even on gas stoves! After noticing the blatant comments about Republicans on this website I like so many others will no longer be shopping here.
    • Review fromCecilia W

      Date: 10/17/2023

      5 stars
      I think Penzey's offers a superior quality of spices compared with what I can find in the market. I read other reviews and find that the good reviews talk about the quality of the products, while the bad reviews talk very angrily about how they disagree with the owner's open political and social views. You can figure out what is going on here. I continue buying from them and, btw, I think it is courageous to talk about your views, knowing that by doing so you risk loosing a few customers... not many businesses are willing to do that.
    • Review fromMarie B

      Date: 10/14/2023

      1 star
      Placed an order with gift cardAfter doing so read Bill's rant on the Republican Party. Never ordering from here EVER again!!!SHAME ON YOU!!!

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.