We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Windows

Empire Home Remodeling
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.96

Average of 125 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • kathryn R

    Date: 03/27/2024

    Initial estimate was set up within 1 day! Brandon came out and was extremely professional and was happy to play Vanna White with all the product samples so I could get an accurate view of what the finished product might look like within the bathroom. He understood I didn't have a lot of time to sit with him, and I knew what I wanted so we moved through the decision process quickly and efficiently. I am looking forward to the install and will follow up with photos at that time.

  • Anthony J

    Date: 02/26/2024

    Positive experience. Professional. Friendly. Not pushy. Affordable prices for windows ??. Prompt and were on schedule. Gift ?? bag was a nice touch.

  • Kim T

    Date: 02/17/2024

    Brandon was great to work with. He was timely and responsive to our needs. He was also able to accommodate our short timeline which made the experience even better.

  • Ryan Z

    Date: 01/31/2024

    Brandon was great representation of Empire Remodeling. Knowledgeable, listened to what we wanted, and was professional. Very happy with our decision to go with Empire Remodeling for our bathroom renovation.

  • Kelly L

    Date: 01/23/2024

    Mr************ was very knowledgeable about the windows that he was selling, very friendly. Mr************* was not pushing me to buy the windows which I like. Once again thank you for your professionalism. I look forward to getting my new windows installed!*****

  • Debra F

    Date: 01/16/2024

    Alec was very knowledgable on the product. Great presentation and very personable. Highly recommend Alec and Empire Home Remodeling.

  • Anthony R

    Date: 12/29/2023

    We've met with Alec 3 times now , and moved forward with him 3 times on 3 different projects. We love our gutters , we love our storm door , we are excited for our new Egress Window!. We really appreciate that Alec actually takes his time to listen to us. Thanks again Alec and Staff!

  • Admir K

    Date: 12/22/2023

    **** came with no high pressure tactics, only professionalism. He was very knowledgeable on the products and answered all of my questions. He was a pleasure to deal with compared to other salesmen!

  • Ramon C

    Date: 12/20/2023

    Empire replaced 10 windows in my house. The installers showed up time and they were very professional. Everything was clean up inside or outside after the job was done. One of the window glass was broken and Empire ordered and replaced window. I recommend Empire as a company.

  • Anthony J

    Date: 12/16/2023

    Alec did a excellent job. He was professional and educated us on the product to make an informed decision.

Empire Home Remodeling is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.