Reviews

This profile includes reviews for Uline's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

Uline has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  Uline

  12575 Uline Drive Pleasant Prairie, WI 53158-3686

• 

  Uline Shipping Supplies

  2200 S Lakeside Dr Waukegan, IL 60085

• 

  Uline

  Eagan, MN 55121

• 

  Uline Canada

  3333 James Snow Pkwy N Milton, ON L9T 8L1

Review Details

• Review fromVelma H

  Date: 03/17/2023

  1 star

  Velma H

  Date: 03/17/2023

  I ordered for *************** ********* ***** * ** Teal Shirt bags for $45.00, with a sub-total of $45.00 plus $2.25 sales tax, which I agreed too. When I got the statement there was an included charge of $24.00 for freight and handling. My total bill was for $71.25. The freight charges we hidden upon my checking out, had I known I was going to be paying that amount, I would not have submitted the order.I called to mention my dissatisfaction, however the customer service was very nonchalant and no explanation was offered. I paid the bill (to uphold my integrity), most likely I will never order from ULINE again. I don't appreciate the way they handle their business practices.

  Uline

  Date: 03/21/2023

  In the interest of maintaining good customer relations, we credited the full ******************** charges. We also educated the customer where ******************** charges are displayed when placing orders on our website.

• Review fromGarett W

  Date: 03/07/2023

  1 star
  They are not accountable for anything. They can not deliver the orders on time. The shipping companies they use are the cheapest and the worst in town. There customer service is absolutely disgusting.

• Review fromDenise L.

  Date: 10/31/2022

  1 star

  Denise L.

  Date: 10/31/2022

  THIS COMPANY JUDGES BY YOUR VOICE FOR CREDIT APPROVAL! I spoke to Uline to get Net 30 Terms. I was told all was well and that I should place my order with no issues. Well, that was a lie! I placed the order and it went on HOLD, I then spoke to the rudest credit department who told me that I have to pay for 5-7 orders upfront before I could get NET 30 with no apparent good reason. They brought up another business in the area that owed money and assumed it was mine. I asked if they took reference letters or credit bureaus and was told NO it's up to them. I got a friend to call from another area and automatically they were approved for NET 30!! Wow Interesting

  Uline

  Date: 11/04/2022

  We followed established procedures for assessing credit worthiness of this customer. Trade credit is not guaranteed, it is pending Credit approval. The lack of business information and commercial trade information, warranted requesting prepayment on initial purchases.

• Review fromRussell P

  Date: 10/06/2022

  5 stars

  Russell P

  Date: 10/06/2022

  My small family company has been doing business with Uline for many years. Their customer service is terrific. In the internet age that is rare indeed.

  Uline

  Date: 10/07/2022

  We appreciate your business and the kind words. We work hard every day to provide industry-leading service, and worry about the details so our customers don't have to.

• Review fromCarla C.

  Date: 09/20/2022

  1 star

  Carla C.

  Date: 09/20/2022

  I ordered canning supplies from their catalog I just received. Online their prices were higher. The catalog said there was 12 to a case. The price for case was $1.35 Online they were $1.70. I ordered 12 cases / the minimum I could buy, for $20.40. The same was true of the other items. When my order arrived, I only got one case of each. I could buy them at the store for half that price and not pay horrendous shipping prices! I thought this was supposed to be wholesale prices. I called the company and Tiffany tried to tell me that the prices were PER JAR, not per case as the catalog says. I spent $274 for a water barrel, and three cases of canning jars!! What a rip off!!!
  
  
  
  
  

  Uline

  Date: 09/23/2022

  We were unable to speak directly with the customer, so we left a voice mail. The product information states, Price per Jar. Customer mentioned 2 item numbers which were priced lower than the ones she actually ordered. We are happy to bring back the items and issue credit. Asked her to let us know if she did not receive the Return labels emailed to her.

• Review fromCarlyne C.

  Date: 08/29/2022

  1 star

  Carlyne C.

  Date: 08/29/2022

  Madeleine ********, FRAUD and ARTIST, of North Vancouver/Kelowna + (addresses skewed) signs up for Unstoppable deliveries of Uline's heavy, wasteful monthly catalogues to her old addresses to punish people by squandering the earth's resources. Deeply disturbed individuals desire to destroy our world. DO NOT BUY HER PRODUCTS, TAROT CARDS...GET HER OFF OF Go Fund Me or other platforms, she does not like cats, Vokra or she would desire the world that would help them to survive! I no longer donate to Vokra because, as kind and nice as they are, they allow Madeleine ******** (their favourite foster cat-mother) to inflict her poison on a dying world. LAWS SHOULD PROTECT US AGAINST ULINE'S SICKNESS. I'VE WARNED JUAN M. TO STOP SENDING ABOUT FIVE OR SIX TIMES, BUT NOTHING CHANGES. I concur with Heidi L.'s comment below:
  
  
  
  
  

  Uline

  Date: 09/01/2022

  *********************************** was marked as do not mail in 2020 and has not been mailed since; we have no current address information. We have no record at all regarding *************************. She would need to provide specific address(es) for us to take any action.

• Review fromHeidi L

  Date: 08/22/2022

  1 star

  Heidi L

  Date: 08/22/2022

  Our business continually receives heavy paper catalogs in the mail despite all of our attempts to cancel/unsubscribe from mail. Each month we receive a new catalog under a different employee's name - even employees who do not do any ordering. This is spam and should not be tolerated. It is also incredibly wasteful.

  Uline

  Date: 09/01/2022

  We emailed the customer to get additional information, i.e., specific address. The customer has not responded, so we have not been able to take action to prevent further mailings.