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Business Profile

Insurance Services Office

Sentry Insurance Company

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Insurance Services Office.

Reviews

This profile includes reviews for Sentry Insurance Company's headquarters and its corporate-owned locations. To view all corporate locations, see

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Sentry Insurance Company has 5 locations, listed below.

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    Customer Review Ratings

    1.07

    Average of 55 Customer Reviews

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    Review Details

    • Roxie F

      Date: 05/29/2024

      Paid $100.00 a month, for a $75,000 life insurance policy for 25 years and get a letter saying they are raising it to $440.00 a month. Call to cash it out and its worth $1,000. Rip off!!!

    • Verna B

      Date: 05/23/2024

      Staff decided to give liability insurance when I had specifically told them we needed full coverage. The car is being financed through a bank therefore its automatic to have full coverage, I was in an accident and injured with a thoracic spine fracture. The only car we had and its totaled and Dairyland states they arent paying a **** thing. This company needs to be brought to justice!!! My family is struggling financially and now we cant go anywhere, work or live. Because Dairyland decided we didnt need full ******* coverage! This is ********! Why should our family be without because of one of their **** staff members!!! My phone call stating I needed full coverage is recorded and they even validated it to me! Now they arent paying ***!!

    • michael g

      Date: 05/19/2024

      I applied for insurance with at 209 dollars a month with all information given,then they changed my premium to 368 dollars a month saying i had an at fault accident i owned up to the at fault accident told them about it they demanded a letter of experince i gave them the letter of experience, they kept demanding the 368,i gave them all the information in the beginning when they agreed to the209 dollars a month,now they are trying to force me to pay 368 a month for simple, liability what bunch of crooks!

    • Loree F

      Date: 05/16/2024

      Dairyland Insurance of Vicking Insurance Company of Wisconsin did not rightly evaluate the claim I submitted for damages done to my vehicle by one of their Insured: *******************************. First, I was given the run-a-round about who was at fault, even though I submitted photos that clearly shows without a doubt who was responsible for the crash; they they flatly rejected my claim.

    • Juliana B

      Date: 04/27/2024

      My experience with Dairyland has been nothing short of a nightmare. It's been nearly two months since I filed a claim, and there's been zero progress toward resolution. To make matters worse, the coverage provided for my financed vehicle was completely incorrect. This mistake has left me in a dire situation, as I struggle to get to work and attend essential doctor's appointments every day without the means to repair or replace my vehicle. What's even more infuriating is the insurance company's blatant attempt to wash their hands of any liability for the claim. They are shirking responsibility and leaving me stranded in the midst of this ordeal. Overall, my experience with Dairyland has been utterly disappointing and disheartening. I strongly advise others to steer clear of this company unless they enjoy being left in the lurch during times of need.

    • Derrick S

      Date: 04/22/2024

      I am being ignored & am being forced to deal with an attitude & I don't care service. I can not speak with a supervisor or superior because this person may or may not have advised the afore mentioned that they need to reach out to me . My vehicle sits damaged while they haven't done anything on there end procedurally now I'm left in limbo . I am frustrated & month into my vehicle claim I am still at square 1 and forced to deal what the lack luster customer service unprofessionalism.

    • Meghan D

      Date: 04/12/2024

      September 9th I was inside a store and my car was hit with my teenager in it. I had full coverage with them. There is camera footage that I was inside the store when the guy hit my car. They are fighting to fix it and to pay for my son's medical bills. They never told me that they was stopping my insurance with them and I drove without no insurance. I have 5k damage to my car. I had full coverage and you would think it would pay for a rental but no it doesn't with them.

    • Rebecca W

      Date: 03/04/2024

      I was hit by one of their customers in an auto accident. Their response was great at first. Once they agreed to have my vehicle repaired, their response to my attempts to contact the adjuster assigned to my claim, ****************, was absolutely ignored and had zero responses from my four phone messages and two emails attempts. The text message number that I was guided to over the automated message system guided me to a landline and and automated reaponse.

    • Eduard R

      Date: 02/21/2024

      They driver hit our car so badly ( car completely destroyed and total) have police report, which stated they are driver fault. Car accident was November28, 2023- 3 months, no calls from them. Jessica*******************************-worst claim holder. I believe they left me one choice ( will hire a lawyer and already submit complaint to ** Department of Insurance.

    • Trae D

      Date: 01/11/2024

      The company appears to be an extortion scheme, cancelling your policy for unjust reasons, then tacking on a fee to the payment. It happened to me twice, and a friend I recommended once. I thought Dairyland was a great provider, until the second time it happened, and a simple mistake had been made. Do not use this company, I promise you, it will result in nothing but headaches.

    Sentry Insurance Company is NOT a BBB Accredited Business.

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