Reviews

This profile includes reviews for Abby Home's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Abby Home has 2 locations, listed below.

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  Abby Home

  407 Pilot Ct Ste 400B Waukesha, WI 53188-2498

  
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  Abby Home

  14680 W Greenfield Ave Brookfield, WI 53005-7007

  

Review Details

• Review fromDragan O

  Date: 04/29/2025

  2 stars
  The installers were good. We had a new roof and gutters put on our house. The communication with the various project managers was terrible. We were always made to feel like we were wrong or at fault for our requests. We were told Abby would be don in a day or two at most. The roof took 3 days and gutters then toon a day which is 4 days total. They left a pallet of extra shingles and roofing supplies which we thought we would keep since we paid for it and were told. They left the pallet in the driveway for 3 days. Saturday, Sunday, Monday. We paid 50% down. I was under the impression that we would pay once entire project was done but what actually happened is that Abby demanded payment immediately after the roof was done, immediately after the gutters were done, immediately after the chimney siding was repaired. We found lots of debris in and around the yard, lots of nails, screws, shingle pieces, gutter pieces, plastic, etc. some still in a tree. I paid every time they finished and have asked for a receipt that the entire job was “Paid in Full”, so far nothing. Our salesperson was the reason we went with Abby and I am very disappointed that a lot of what he told us did not come true. I don’t believe this was his fault and he did put us in contact with various project managers. The problem is the communication is non existent. If I didn’t call and hold their feet to the fire, Abby would not have called us. And many Abby employees and or contractors have said or eluded that we are too far and that they are from Milwaukee, I say NOT MY PROBLEM!! if you need to come out every day to do cleanup, then that’s what I expect and you should be happy to do so. Debris from the roof put a small tear in the screen. We brought it to Abby’s attention and they made us feel like we were lying. We had all new windows and doors put on the house less than a year ago. After we sent pics they agreed.

• Review fromJosh G

  Date: 04/17/2025

  5 stars
  Fantastic upgrade to our own shower (which is from the 70s). The install went really well and the team was awesome! We had a minor issue with our shower head leaking, but the team was out the same day to correct the issue!

• Review fromPam P

  Date: 04/09/2025

  5 stars
  Very knowledgeable staff from the design consultant to the installers. My husband and I are very satisfied with the product.

• Review fromDavid R

  Date: 03/19/2025

  5 stars
  I had Abby replace my roof and old skylights.the roofing part was great but the vendors threw them a curve ball when it came to the skylights.they handled the problem timely and professionally .they made sure I was satisfied with the result of both the roofing and skylights.they did a fantastic job all around

• Review fromScott A

  Date: 03/14/2025

  5 stars
  From estimate to completion, Abby did a great job and I would highly recommend them!

• Review fromGabriella Y

  Date: 03/06/2025

  5 stars
  We had 2 cold bedrooms and went for the triple pane windows. What a difference!!Thank you Abby Home!

• Review fromJackie S

  Date: 03/05/2025

  5 stars
  Abby Home was wonderful from start to finish. Nate did an excellent job walking us through our window options. Once chosen, the office called us regularly to give us an update on our order. Once our windows were in, we had installation scheduled within 2 weeks. Our installers were here when they said they would be, gave us a heads up on weather delays, was respectful of the inside and outside of our home, and did excellent work. A perfect experience overall! Our new windows are beautiful!

• Review fromJim E

  Date: 02/28/2025

  5 stars
  Friendly people, high quality work! Nate was great. He was polite and a pleasure to work with.- ***

• Review fromJeff S

  Date: 02/28/2025

  5 stars
  From estimate to completion, Abby did a great job and I would highly recommend them! -  ****

• Review fromStephania K

  Date: 02/20/2025

  5 stars
  I was please from the window presentation to the finish touches to my home. I happen to have difficult windows so ABBY WINDOWS was the most natural choice for my household. The crew was very patient and listened to my concerns. They went above and beyond and I believe I made the best decision going with ABBY WINDOWS.