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Business Profile

Window Installation

Abby Home
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Abby Home's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Abby Home has 2 locations, listed below.

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    • Abby Home

      407 Pilot Ct Ste 400B Waukesha, WI 53188-2498

      BBB accredited business seal

    • Abby Home

      14680 W Greenfield Ave Brookfield, WI 53005-7007

      BBB accredited business seal

    Customer Review Ratings

    4.47

    Average of 88 Customer Reviews

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    Review Details

    • Jonathan C

      Date: 02/13/2025

      Sales guy was helpful, windows were great and came in on time, and installation went smooth!

    • Lisa C

      Date: 02/07/2025

      The windows were great. Installers were polite. Everything went as planned! - ****

    • Keith R

      Date: 02/07/2025

      Our experience with Abby Home, a window install, was fantastic. From our salesperson Carmen, the install team, and Jake (and his companions), this was a breeze and the windows really make a difference. They are better installed and look amazing. Thank you!

    • Peter F

      Date: 12/26/2024

      I highly recommend Abby Home. They did a great job on my roof this past November and also did the facia and soffit on my house. Looks great and they did a great job cleaning up the debris. Nate our salesman did a great job getting the job done within our budget and time frame. Project managers Adam and Felix were great keeping the job going from start to finish, and they answered all of our questions. People walking by my house have commented on the great look of the house.

    • Robin B

      Date: 06/08/2024

      I had a new roof, fascia, and gutters/down spouts put on my house last summer. Although the product looks great, the customer service was horrible. I was told a new roof would be installed in 4-6 weeks. I had to make calls one to two times a week for 10 weeks to my sales rep, Riely who never returned my calls. I finally found a resolution through Itzel. After installation, I was not happy with the fascia install. The manager came to my house on September 11 and promised to call me back on September 12. I received a phone call back on December 4. After replacing the fascia in January, a large piece fell off from a wind storm. This was repaired the next day by Felix, who is wonderful. Abby Windows sent me a survey after the job was completed asking for my opinion of the company. I let them know how unsatisfied I was. As of today, I never heard back from them. To conclude, I would not recommend this company.

    • Brad C

      Date: 06/05/2024

      Adam made the process easy and Jose's crew did an awesome job. Highly recommend Abby.

    • Pam B

      Date: 04/24/2024

      I highly recommend Abby Windows. They did an excellent job on my roof. The crew was awesome and very conscious of their work and clean up. They were prompt and finished the project in 1 day!! Adam the project manager came out the next day to inspect the clean up. I already have gotten compliments on the roof from my neighbors. I will definitely keep them in mind for future projects on my house.

    • Alicia K

      Date: 03/27/2024

      Love the 6 windows we had replaced. While it took a little longer than we expected due to product availability (not the company's fault), it was worth the wait. Installers were very professional and took their time to make sure the work was done correctly.

    • Kristal P

      Date: 03/13/2024

      Horrible company with no communication. We needed to keep calling and emailing to find out what was going on with our roof project and they rarely called us back. Some emails and phone messages were never answered. The only time they communicated was when I wrote a bad ****** review where they encouraged me to take it down. They claim to want honest reviews, but within 20 minutes of tagging them on ******** with my honest review, I was blocked. Some unprofessional employee felt it was more appropriate to block a customer who just paid them thousands of dollars for a job instead of talking to me which they actively avoid. **** never once tried to make it right with us after trying to communicate with her and the rest of her team for three months. We were just ignored until writing a bad review. We have at least six more projects between three local properties that they lost due to their mishandling of this project and being extremely unprofessional. Save yourself the hassle and go with another company who gets the job done in a timely fashion, isn't afraid of communication, and is willing to work with you when things don't go as planned instead of blocking paying customers and refusing to communicate with them. It's not worth the frustration. I'm happy we found out what kind of company they are now instead of wasting more of our money with them. Someone else who we can trust will get our hundreds of thousands dollar projects instead of them. Never making this mistake again.

    • Tristan S

      Date: 03/09/2024

      Worked with Nate***************************, who was very informative and easy to work with. He helped us set up a small window order and gave us the confidence that the job will be done right.

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