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Business Profile

Window Installation

Abby Home
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Abby Home's headquarters and its corporate-owned locations. To view all corporate locations, see

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Abby Home has 2 locations, listed below.

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    • Abby Home

      407 Pilot Ct Ste 400B Waukesha, WI 53188-2498

      BBB accredited business seal

    • Abby Home

      14680 W Greenfield Ave Brookfield, WI 53005-7007

      BBB accredited business seal

    Customer Review Ratings

    4.47

    Average of 88 Customer Reviews

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    Review Details

    • Heather C

      Date: 09/26/2023

      Exceptional experience, thorough and courteous service, excellent products and warranty. I had the roof, soffits, and gutters replaced. The craftsmen were exceptional and the service provided by Abby Windows was amazing. I knew what to expect every step of the way. The end result is beautiful but also improved the quality of the home. Highly recommended.

    • Matt R

      Date: 09/25/2023

      We hired them with the expectations of a good quality roof Instead we received roof applied by unprofessional unskilled laborers Management absent, in denial , & refusal to admit extremely poor quality service. When we questioned the quality including pictures of damages & numerous questions pertaining to roof completion he claimed the roof was done based on photos from laborers. Our persistence to have someone GAF certified look in person @ the completion was considered a picky customer. We notified them that we are getting a second opinion from another GAF certified roofing company”who will go on the roof” and give us an honest inspection. We were then told all future communications would only be through email & the office lady actually hung up on us. The owner should be contacting customers when it gets this bad!!! We were putting this roof on the largest investment of our life and it turned out to be our largest MISTAKE of our life. Apparently we have to leave a star rating & no star isn’t an option

    • John K

      Date: 08/28/2023

      Abby Windows and Exteriors provided exceptional new windows to my residence. I was additionally pleased with how well the finished interior of the window product was upon completion.

    • Dan U

      Date: 08/15/2023

      Quality of windows, far better than our old ones. Provides great air circulation throughout home. Tinting of windows helps greatly with privacy and reduces sun glare.

    • Jenessa N

      Date: 08/07/2023

      Good sales people and installers. We had three connected windows replaced, and they cleaned up well and installation went as expected. Recommended company.

    • Bryson W

      Date: 07/28/2023

      This was our second round of windows with Abby Windows and it was a completely different experience... not in a good way. There were some expected delays due to supply issues but we were never contacted to schedule an install. The crew just showed up. Of course we were not available, since we had no clue they were coming. After that it took over 1 month to get the crew back out - No thanks to the Abby team. We had to call 6 times and send multiple emails over a 2 week period just to get the scheduler to call us back. Once the crew was finally out and the window installed there were some issues with the trim. Crew said they would swing by the next day to finish. 2 weeks later this is still not complete and there has been no word from the Abby crew to follow up. Absolute mess.

    • Dan A

      Date: 07/11/2023

      Small project on a small house with huge results! Could not be happier with the entire process start to finish!

    • Amanda F

      Date: 06/28/2023

      The updates turned out just as explained in detail. They talked with us throughout the process so no surprises. My house looks clean and it is nice to have fresh air.

    • Eric K

      Date: 06/27/2023

      Excellent work, quality great service! Would definitely recommend to anyone

    • Megan B

      Date: 06/23/2023

      What an amazing company! The staff has been very easy to work with, very professional, and a company I would recommend to anyone. I am more than pleased with the company. They have done an excellent job, going above and beyond with everything!

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