Reviews
This profile includes reviews for MyTAXPrepOffice's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 269 Customer Reviews
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Review fromCOLLETTE A
Date: 11/27/2023
5 starsCOLLETTE A
Date: 11/27/2023
Today i had my training seminar with KEESHA. She was not only courteous, sweet, patient, but extremely knowledgeable and helpful. We covered a tremendous amount of information from setup to preparation as well as other tools and pertinent software maneuverability and functionality. In summary, I believe that this is a VERY POWERFUL TAX SOFTWARE PROGRAM, and I am sure that I will be very satisfied. I am so impressed with this software and believe it to be even better than ****** BASIC ******** UNLIMITED software which I have using for over thirty years!!!! I am looking forward to working with MYTAXPREP software team! Thank you very much!
MyTAXPrepOffice
Date: 01/05/2024
Thank you for the positive review! We are so excited to have you as a new member of the MyTAXPrepOffice family!Review fromAndrew D
Date: 11/02/2023
5 starsAndrew D
Date: 11/02/2023
The best software I've used for tax prep. Easy to use. The portal is great and customer service is phenomenal.MyTAXPrepOffice
Date: 11/04/2023
Hello and thank you for the 5-star review! We appreciate it! We're excited for the Tax Year 2023 release of MyTAXPrepOffice which has many new features and enhancements. We love hearing you think we're the best, but we're never going to stop improving. Thank you for being the most important part of the MyTAXPrepOffice family!Review fromLOU B
Date: 10/11/2023
5 starsLOU B
Date: 10/11/2023
Just completed the new user training with Alex S. He took the time needed and did not limit our time to the original time scheduled. He was excellent at explaining the features of the software He encouraged questions to ensure I was comfortable with the new product. Since I am completely new to MTPO, I cannot comment on how well the product performs but I can comment on my initial impression of the software and its features. I am impressed and I look forward to using the product for the 2023 tax year. LMBMyTAXPrepOffice
Date: 10/17/2023
Hello and thank you for your positive review! Our free 1-on-1 training is personalized to make sure you are set up and ready to hit the ground running when the new tax year begins. We look forward to supporting you through your first successful tax season with MyTAXPrepOffice!Review fromVernon G
Date: 09/11/2023
5 starsVernon G
Date: 09/11/2023
Been with my tax software provider for over 12 years. After training with Donyale I realized that I was missing out. Donyale spent more than 4 hours going over the details of this software. I haven't started tax season as yet but I cant wait to see what is in store. I believe this software will help me to operate more proficiently and save me money. Thanks Donyale. Gees *** ***** ******** **.MyTAXPrepOffice
Date: 09/15/2023
Hello and thank you for the 5-star review! We are so happy you decided to make the switch to MyTAXPrepOffice. We look forward to supporting you through a successful 2023 tax season!Review fromDean R
Date: 08/30/2023
5 starsDean R
Date: 08/30/2023
Just finished the new user training course conducted by Alex Stegner...It was excellent! The session was scheduled for 90 minutes. He spent 150 minutes (2.5 hours) answering my questions and going through the various features of the software. This was the best training session of this type that I have ever experienced.MyTAXPrepOffice
Date: 09/01/2023
Hello and thank you for the positive review! We understand that making the switch to a new tax software can be intimidating. That's why we're here to help you every step of the way. Not just during training, but throughout the year with our extensive Solution Center and excellent Customer Success Specialists. We look forward to partnering with you for a successful 2023 Tax Year!Review fromMary R
Date: 08/10/2023
5 starsMary R
Date: 08/10/2023
I have been using MyTaxPrepOffice since 2015 and have been very satisfied. The customer service is top notch! Program is easy to use!MyTAXPrepOffice
Date: 08/11/2023
Wow! Thank you for being a loyal MyTAXPrepOffice customer! We appreciate you taking the time to leave us a positive review. Thank you for being a long time member of the MyTAXPrepOffice family. We're looking forward to another successful tax season!Review fromTony T
Date: 07/07/2023
5 starsTony T
Date: 07/07/2023
For my first year using the software, I was pretty impressed. Not only was it more affordable than bigger name software, but it offered more features especially being cloud base. But what seals the deal is the customer service, which was helpful, efficient, polite, and most important, available.MyTAXPrepOffice
Date: 07/31/2023
Hello! So happy you decided to join the MyTAXPrepOffice family. We're glad you are here! More features, better price, and awesome customer service is what we live for. We can't wait to partner with you for another great tax season!Review fromDebbie B
Date: 06/11/2023
5 starsThe thought of changing software for tax season was scary, however the training tech was amazing, and the support staff responds quickly and professionally to all inquiries. I would highly recommend MyTAXPrepOffice to other tax preparers. Thank you MyTAXPrepOffice for making things much easier for me. Debbie BReview fromJewell S
Date: 06/08/2023
5 starsJewell S
Date: 06/08/2023
I have been a customer from the very beginning of the introduction of this cloud based tax software. I was ready to start using cloud based software and this new company was leading the way. One of it's good features is correcting a programming error or a "bug" fairly quickly and as soon as possible. Overall I am very satisfied with the software and will continue to use it as long as I continue to prepare taxes on behalf of the IRS.MyTAXPrepOffice
Date: 06/16/2023
Hello, We appreciate your loyalty to MyTAXPrepOffice! We love hearing from our customers who have been with us since the beginning and have grown with us. We pride ourselves on providing secure, cloud-based software to tax professionals. We are so happy to hear that you are satisfied with our product, and we hope to continue to meet and exceed your expectations. We look forward to partnering with you for another successful tax season!Review fromLoretta M
Date: 06/07/2023
5 starsLoretta M
Date: 06/07/2023
I had the opportunity for one on one training with Alex. The MyTaxPrepOffice is a new software that I decided to utilize for the upcoming tax year. I want to recognize Alex for his excellent training skills, and the ability to share information from the software that will be of most benefit in my tax preparation. He was very thorough, and very patient with me, which is very important to me. I was even given the opportunity to experience the software operation during the training. I look forward to working with the software. Additionally, I look forward to interacting with the staff. The contact salesperson and Alex are great individuals, and did an excellent job representing the software and as well as the company.MyTAXPrepOffice
Date: 06/09/2023
Hello and thank you for the positive review! We are so glad you decided to make the switch to MyTAXPrepOffice! Changing to a new software can be challenging, but we are here to support you every step of the way. We look forward to partnering with you for a successful tax season!
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