Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Computer Software Developers

MyTAXPrepOffice

Reviews

This profile includes reviews for MyTAXPrepOffice's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

MyTAXPrepOffice has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.79/5 stars

    Average of 269 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromPATRICIA V

      Date: 12/29/2022

      5 stars

      PATRICIA V

      Date: 12/29/2022

      Gracias Lizet O******* por su gran soporte con el programa para las personas como yo que estamos empezando. Estoy muy contenta con el programa y le doy cinco estrellas.

      MyTAXPrepOffice

      Date: 01/04/2023

      Gracias por dejarnos una evaluación positiva. Le deseamos lo mejor esta temporada de impuestos y estamos contentos y orgullosos de que sea miembro de la familia de MyTAXPrepOffice.
    • Review fromDjair S

      Date: 12/22/2022

      5 stars

      Djair S

      Date: 12/22/2022

      I’m completely satisfied with MyTaxPrepOffice software for the versatility and wealth of information it supplies; if you’re an expert or a newbie in tax preparation, you’ll be surprised on how practical and easy it is to work with this software. Most important of all: The customer support. The promptness and wiliness to help their customer is astonishing. Sincerely, I recommend MyTaxPrepOffice. Djair S****l

      MyTAXPrepOffice

      Date: 01/04/2023

      Hello Djair! Thank you so much for the 5-star review! We love our customers and when you succeed, we succeed. Our goal is to provide you with the powerful tools and excellent support you need to grow your business. We look forward to partnering with you for a successful tax season. 
    • Review fromChristine H

      Date: 12/14/2022

      5 stars

      Christine H

      Date: 12/14/2022

      My training today was very good. April (my Trainer) was very knowledgeable and patient with my interruptions. Thank you April. I know I will not remember everything you went over but will contact someone when I need clarification on something. Thank you for your time today. Chris * ******

      MyTAXPrepOffice

      Date: 12/22/2022

      Hello! Thank you so much for the positive review. This is why our customers love the 1-on-1 training that comes included with every MyTAXPrepOffice license. Your training will answer all the questions that YOU need answered! Welcome to the MyTAXPrepOffice family. It's going to be a great tax season! 
    • Review fromPRECIOUS S

      Date: 11/30/2022

      5 stars

      PRECIOUS S

      Date: 11/30/2022

      April's instinct to understand our needs was right on from the beginning of the 1 on 1 training. Her natural ability to understand and feel what my concerns or questions may be showed experience and expertise of the software. April met our needs effectivity and timely. We are ready for a successful tax season with MTPO.

      MyTAXPrepOffice

      Date: 12/06/2022

      Hello! Thank you so much for the positive review. We appreciate you taking the time to show your appreciation for our awesome Customer Success Specialists. The feedback is very important to us. We're looking forward to partnering with you for the upcoming tax season. Welcome to the MTPO family! 
    • Review fromHelena P

      Date: 11/22/2022

      5 stars

      Helena P

      Date: 11/22/2022

      This is my first year using this company. My salesperson was great and the gentleman (Alex) who helped with my training was patient, kind and incredibly informative. The experience has been wonderful and I am very grateful to all of the people at My Tax Prep Office that I have spoken with, top notch company! Helena P**** EA

      MyTAXPrepOffice

      Date: 11/29/2022

      Hello! Thank you so much for the positive review. We pride ourselves on making sure that everyone who is new to the MyTAXPrepOffice family gets great training to put you on the path to success. We look forward to partnering with you this tax season and for many more to come! 
    • Review fromNikia O

      Date: 11/04/2022

      5 stars

      Nikia O

      Date: 11/04/2022

      The 1-on-1 training with Donyale was excellent, she was helpful and knowledgeable, and patient. The software appears very user-friendly and I look forward to using it this coming tax season. Nikia O******

      MyTAXPrepOffice

      Date: 11/07/2022

      Hello! Thank you so much for the 5-star review! Our Customer Success Specialists love helping our new customers become familiar with how easy it is to prepare a return using MyTAXPrepOffice. Welcome to the MyTAXPrepOffice family! We look forward to partnering with you for a successful 2022 tax season and beyond! 
    • Review fromshogufa m

      Date: 10/26/2022

      5 stars

      shogufa m

      Date: 10/26/2022

      The one on one training was awesome. Alex made it so easy and understandable. I am looking forward for the tax season to start and I start using the software... ******* *********

      MyTAXPrepOffice

      Date: 11/02/2022

      Hello! Thank you so much for the positive review and welcome to the MyTAXPrepOffice family. Our 1-on-1 trainings are designed to make sure you feel comfortable using the software whether you are a new preparer or switching from another provider. We look forward to supporting you through a successful tax season! 
    • Review fromJanice H

      Date: 10/03/2022

      5 stars

      Janice H

      Date: 10/03/2022

      The traing was excellent and I am super excited to start using the tax software. Janice H

      MyTAXPrepOffice

      Date: 10/14/2022

      Hello! Thank you so much for the positive review! We are excited to have you as part of the MyTAXPrepOffice family and we look forward to supporting you through a successful upcoming tax season. 
    • Review fromSenada D

      Date: 09/26/2022

      5 stars
      Alex did great job leading me through the MyTAXPrepOffice and explaining features that the program offers. I feel, I am fully prepared for this coming tax season with Alex explanation . Alex converted, 2021 tax year from ProSeries, and I am very happy, Alex did conversion from 2020 and even 2019 tax year. Again, with his professional, not rushing but still going to the point, I feel I am prepared for this coming tax season. Thanks Alex
    • Review fromClementine T

      Date: 08/22/2022

      5 stars

      Clementine T

      Date: 08/22/2022

      the training was excellent. person was very helpful and knowledgable

      MyTAXPrepOffice

      Date: 08/29/2022

      Hello! Thank you so much for the positive review. Our 1-on-1 personalized training is the best way to get to know your new software quickly. It's great to hear it was valuable to you.  We look forward to supporting you through a successful upcoming tax season. Welcome to the MyTAXPrepOffice family! 

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.