Reviews
This profile includes reviews for MyTAXPrepOffice's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 269 Customer Reviews
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Review fromEDUARDO M
Date: 05/28/2024
5 starsEDUARDO M
Date: 05/28/2024
Excellent service!!! They also helped me with some tax client's situations.
MyTAXPrepOffice
Date: 06/03/2024
Thank you for your wonderful review! We're pleased to hear that our service has been excellent and that we could assist with your tax client's situations. Your satisfaction is our priority!Review fromMichael C
Date: 05/27/2024
5 starsMichael C
Date: 05/27/2024
I have changed my tax software every year for the past several years. I finally thought I had found the best one. I won’t name names but didn’t think I could do better. Their rankings were near the top if not at the top every year. Then I got a call from a young lady named Amber who asked me to try another tax software. I patiently explained that I was quite pleased with the one I had. I secretly hoped that their diagnostic was less cumbersome though and their portal worked as promised. Their customer service was absolutely tops though. For some reason I tried the new software, however, and to my surprise it surpassed the one I had in every area. It's intuitive, the diagnostic is a breeze, conversions were a breeze, the portal worked as promised. Customer service is as good. I am blown away by MyTaxPrepOffice.MyTAXPrepOffice
Date: 05/29/2024
Thank you so much for your glowing 5-star review! We are thrilled to hear that MyTAXPrepOffice has exceeded your expectations and that you found our software to be intuitive and efficient. It’s wonderful to know that our diagnostic tools and portal met your needs and that our customer service continues to impress.
We’re especially glad that Amber’s call encouraged you to give us a try, and that you found our software surpasses your previous experience in every way. Your feedback is incredibly valuable to us, and we are grateful for your trust and support.
Thank you again for choosing MyTAXPrepOffice. We look forward to continuing to provide you with the best possible service.Review fromalberto s
Date: 05/22/2024
5 starsalberto s
Date: 05/22/2024
Hello Your customer service ROCKS! Great software, great team. Saving time and have all clients at the same place is a great help Thank youMyTAXPrepOffice
Date: 06/03/2024
Thank you for the fantastic review! We're delighted to hear that you're enjoying the software and that our customer service has made a positive impact. Saving you time and helping you manage your clients efficiently is exactly what we aim for. We appreciate your support!Review fromRoxie K
Date: 05/10/2024
5 starsRoxie K
Date: 05/10/2024
I was very hesitant to change software providers, yet fed up with the increasingly high prices that large commercial brand companies make off of small businesses. It literally frightened me that I had actually begun the process, but fast forward 4 months later I am so very glad that I did. In fact, I am definitely a returning customer who appreciates fair pricing along with a well-developed product. While I initially experienced a few kinks starting out, I later found out that most of my mistakes were a result of user error as I learned quickly how to navigate within the software platform. Thank you so much "MyTaxprepOffice". ***** *** *********** ***MyTAXPrepOffice
Date: 05/13/2024
Wow, your review truly made our day! It means the world to us that you took the leap and are now enjoying the benefits. We're so glad you found our software easy to navigate and that you're loving the fair pricing. Thank you for trusting us and for being part of our community. We can't wait to keep serving you in the future!Review fromBob R
Date: 05/03/2024
4 starsBob R
Date: 05/03/2024
a few quirks, good service after all, no complaints. There is a reason us accountants hate changing software. No regretsMyTAXPrepOffice
Date: 05/08/2024
Hello and thank you for the positive review! We know changing software programs can be challenging. We're so pleased to hear you were happy with your decision to switch. We're here for you every step of the way!Review fromCandace W
Date: 05/01/2024
5 starsCandace W
Date: 05/01/2024
Great program. Very user friendly, and customer support helpful. I have used ********* & *** ****, I am much happier with this program. The tax portal is quick & easy, allowing my clients to upload information without in office visits. This has been a plus for many clients, as their time is limited & a stop by the tax preparer is one "to do" that can be crossed off in the comfort of the home on their own time! Extremely happy with Mytaxprepoffice!!MyTAXPrepOffice
Date: 05/06/2024
I wanted to take a moment to express my sincere gratitude for your incredibly kind words about MyTAXPrepOffice. It's heartening to hear that you find our program user-friendly and our customer support helpful. Knowing that MyTAXPrepOffice has surpassed your previous experiences with other programs like ********* and ******* is a tremendous honor for us. Thank you for choosing MyTAXPrepOffice, and for allowing us to be part of your tax preparation journey. Your satisfaction is our utmost priority, and we're here to support you every step of the way.Review fromTrina H
Date: 04/30/2024
4 starsTrina H
Date: 04/30/2024
This was my first tax season using MyTAXPrepOffice and I must say that I was very pleasantly surprised. The interface was hands down far better than my previous tax software and the customer service through the chat and voice calls was always quick and thorough. This program has lots of technology-centered bells and whistles to make it easy to operate in this virtual age and servicing clients electronically. With a couple of tweaks, they will definitely earn 5 stars from ****.MyTAXPrepOffice
Date: 05/02/2024
Thank you so much for your review! We're thrilled to hear you found MyTAXPrepOffice's interface user-friendly and our customer service helpful. We appreciate you highlighting our technological features – we strive to make tax filing a smooth experience in today's digital world.
Your feedback about earning 5 stars is valuable. We're continuously working on improvements and would love to hear your suggestions. Please don't hesitate to reach out if you have any ideas! Thanks again for choosing MyTAXPrepOffice.Review fromILEANA P
Date: 04/29/2024
5 starsILEANA P
Date: 04/29/2024
I have prepared tax returns using this year. The service is excellent and the price is reasonable. I highly recommend the software to small practitioners. VERY GOOD CUSTOMER SERVICE PROGRAM, FAST AND GENTLE.MyTAXPrepOffice
Date: 04/30/2024
Thank you for your wonderful review! We're thrilled to hear that you found our service excellent and our pricing reasonable. Your recommendation to small practitioners means a lot to us! We're glad to have provided you with fast and gentle customer service.Review fromSara H
Date: 04/27/2024
5 starsSara H
Date: 04/27/2024
I have prepared tax returns using MyTaxPrepOffice software for 7 years. The team helped me with the set up and they have provided an excellent service since then. The program is not complicated, the feature "Perform Review" is very helpful! I am satisfied with the product and service; and I recommend it!MyTAXPrepOffice
Date: 04/29/2024
Thank you so much for your wonderful review! We're thrilled to hear that MyTAXPrepOffice has been instrumental in streamlining your tax preparation process for the past 7 years. Our team is dedicated to providing top-notch service and support, and we're delighted that you find the "Perform Review" feature helpful. Your recommendation means a lot to us, and we look forward to continuing to meet your needs in the future!Review fromRICK B
Date: 04/26/2024
5 starsRICK B
Date: 04/26/2024
I have used this software for two tax seasons. The customer service has been superior and software price is reasonable. I would recommend this software.MyTAXPrepOffice
Date: 04/30/2024
Thank you for your 5-star review! We're delighted that you've had a positive experience with our software and customer service. Your recommendation means a lot to us!
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