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Business Profile

Credit Repair Services

Credit Resources

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Credit Repair Services.

Important information

  • Customer Complaint:
    Due to the volume of complaints received, BBB is publishing the details (text) of 50% of complaints as a representative sample. 

Complaints

Customer Complaints Summary

  • 75 total complaints in the last 3 years.
  • 5 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:06/09/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was inquiring to this business yo see the services they offered . I did not agree to any funds to be removed from my bank nor did I even talk to anyone about what I I wanted to move forward with. Completely disgusting tactics. So they tried to take 20 dollars from my account to help me get credit but instead the give me a 45 dollar nsf charge o have to pay.

    Business Response

    Date: 18/09/2022

    To process your cancellation request please feel free to contact our customer support ************* We need to speak to the account holder before doing any changes to the account.

    We hope you understand.

  • Initial Complaint

    Date:22/08/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company which i did not sign up for has been taking money from my account and has never gotten back to me, i want my **** money back or i want the physical address of this company to deal with them myself.

  • Initial Complaint

    Date:15/08/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I opened an account with Credit Resources to help improve my credit. They have done nothing to improve my credit situation. I have cancelled my account numerous times and yet they continue to take my money. I called again recently to get information as to why this continues and they told me that my account was closed but was unable to tell me the date that it closed. She told me that tech support would contact me within 24 hours, I did not receive a phone call from them. I woke up this morning and they are still taking money from me. So, I called yet again and spoke to a lady that is now telling me that my account is closed but not permanently closed. I have received NSF charges as well as weekly withdrawals from my bank due to this incompetent credit company

  • Initial Complaint

    Date:12/08/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Credit Resources has been debiting my account for over two years and random times for the amount of $20 per debit. Last years amount was over $300.00 I have tried to do stop payments but they have set up some random billing dates that make it difficult to target and set a stop payment date with the bank. I have emailed them on two occasions and received no response. I am requesting your support to stop this process with this company of Credit Resources.

  • Initial Complaint

    Date:10/08/2022

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Credit resources has been taking money from my account in the amount of $20 for the past 2 to 3 years and I have not been able to find a solution for this problem. Im now making a complaint here on better business bureau to see if I can get my problem resolved as I can see that other people have been able to get their problem resolved through here. I have never once signed up for anything nor visited their website besides visiting the website to try and get contact information and see if theres any information on why Money is being withdrawn from my account. I do not want any money back please just stop taking money from my account I never signed up for any of your services. I have ******** 3 months of bank statements from this year which the withdrawals can be seen.

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