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Business Profile

Credit Repair Services

Credit Value

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Credit Repair Services.

This business has 1 alert

Important information

  • Customer Complaint:
    Due to the volume of complaints received, BBB is publishing the details (text) of 50% of complaints as a representative sample. 

Complaints

Customer Complaints Summary

  • 227 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:10/04/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hello,I have charged twice ****** by the company called credit value. I did not purchase any service or any commitment with them. Never get any call or email about service or anything. I just checking my transactions today and checked this transaction. I do not how it happened. * ***** *** ******* ***** *******.I want my money back which they charged ****** twice and if any membership or anything they have under my name i want to cancel. And do not wanna charge my again.

  • Initial Complaint

    Date:10/04/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Credit value has been taking money from my account and I have asked them to stop and they are still taking it out. I every Friday *****.

  • Initial Complaint

    Date:03/04/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ****** credit finance union ****** for a fee that I did not agree to. I simply applied for a loan and the company did not specify or ask me if I agree to any credit consolidation. I did not get the loan or anything I asked for yet they continue to debit my account My account I just found this out today as of ***** **** ***** **** ** ******* *** * **** ** **** ** ***** ******** ** ** ***** ** **** ***** **** ******** **** *** **** ******

  • Initial Complaint

    Date:03/04/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I thought I was applying for a payday loan and signed a supposed agreement that clearly stated its a PAYDAY loan and all of a sudden I am getting ****** taken out every 4 days for being a member and no payday loan in the end* *** **** **** ** *** * ** ********* ** ** ** **** *** ***** ********

  • Initial Complaint

    Date:30/03/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    *** *** ** ** *****. I found Credit Value on the internet and thought they were a company that provided small loans with no credit check that would help me to begin to rebuild my credit. I waited for their call after filling out their application and required documents. I later received a call with them to go over my credit history. At the end of all this he finally said that that do not actually provide loans but that they report a fake loan to the credit euro and as you pay off the fake loan they report the payments to the credit bureau and in turn your credit begins to grow, however, they keep all the money as if they did loan you an actual amount. This is so wrong, after I realized that they basically wanted to pay into nothing I said nice No, I had to say no several times just to get off the phone. Then on the dates listed above they kept trying ti bill my account, I never agreed to go with them and I think they had me sign an agreement that I didnt know what it was but believe it was an agreement for a small loan not a fictitious loan used to defraud the credit buero and their clients. The minute I found out what they were doing I was out, but they kept. Billing me 3 times *** ** * *** ****** ****** **** * ********** ** *** ****** *** * ******* ********** ** *** **** **** *** *** **** ******* ** *** ** **** **** ******* **** * ***** ******** **** ** **** * ** ********* **** ** ****. Each time they charged my empty account I was charged *** NSF fee. I have contacted them twice and they are trying to pass the burden to the bank who had nothing to do with it.. I have uploaded the confitract, I which m was under the impression was for a small cash loan.Thank you,******

  • Initial Complaint

    Date:27/03/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I only applied for a loan and somehow *** ******* **** this credit program charging me ***.**** ******* ** * *****

  • Initial Complaint

    Date:21/03/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They are taking money out of my account which is charging me an nsf charge ** * ****** ****** ******* ********* * **** **** * ******* ******** ** ***** *** ********* I did not agree too stop taking money from me now

  • Initial Complaint

    Date:20/03/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Thought I was applying for a loan. However they have been taking ****** a week from my account, and this has resulted in NSF charge. The website does not detail that this what they do. I would appreciate the money they took back, but I doubt that would happen. Very misleading. Has caused a lot of issues.

  • Initial Complaint

    Date:27/02/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My account was charged $18.99 on Feb 24, 2023 with the note 'bill payment' I never asked for this service. I have no email or any other correspondence from them showing I ever asked for service. I demand a refund and complete removal of my name and bank account from their data.

  • Initial Complaint

    Date:22/02/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They disguise themselves as a loan that you are applying for. Then when they ask you for your details it doesn't turn out to be for alone but instead you are agreeing for them to take out $20 a month for a credit value program.

Credit Value is NOT a BBB Accredited Business.

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