Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Home Improvement

Milani Plumbing, Heating & Air Conditioning Ltd.

Headquarters

Reviews

This profile includes reviews for Milani Plumbing, Heating & Air Conditioning Ltd.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Milani Plumbing, Heating & Air Conditioning Ltd. has 9 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.84/5 stars

    Average of 1,086 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromLisa C

      Date: 07/03/2025

      1 star
      Tech did not do proper work and did not check that the hot water was working properly. Because of this, I was required to bring him back at a $200 charge to complete the work that should have been done in the first visit. The new tank started to leak after a few days and he had to come back AGAIN. Quoted me a price of $150 to do the work. Completed the work, then presented me with a $624 bill. Never did mention the parts and labour were on top of the $150. Never ever again will I deal with these people. The customer service supervisor only offered $75 off the bill and never did admit the tech did not do his job properly. ******.
    • Review fromMary S

      Date: 27/02/2025

      5 stars
      Quick and efficient. Cleaned site when finished. will use Milani again
    • Review fromMaksim K

      Date: 20/02/2025

      5 stars
      ****** was great very professional will recommend him to anyone
    • Review fromMarion M

      Date: 18/02/2025

      5 stars
      I had **** here to get my furnace going as i was without heat. The heat is back on and he was polite and helpful. Thank you so very much for the excellent service.
    • Review fromKevin W

      Date: 06/02/2025

      5 stars
      ******* and crew did a great job on time dispite the tough weather. Thanks.
    • Review fromDar S

      Date: 31/01/2025

      4 stars
      The technician Sia was able to save my 55 year old boiler by cleaning it out and having it run again without any issues. It was burning carbon monoxide and very serious problem fixed. I am very satisfied with this tech Sia A plugged heat exchanger was thoroughly cleaned out. Thanks Sia.
    • Review fromJim C

      Date: 31/01/2025

      5 stars
      ****** did an excellent job. I would recommend him. Thank you
    • Review fromJean S

      Date: 30/01/2025

      5 stars
      ****** our installer was amazing. Cant say enough about the care and attention he gave to our job. Is a very caring person. Wish I could give him more than 5 stars.
    • Review fromCarlo M

      Date: 30/01/2025

      5 stars
      We had an issue with an old gas-powered dryer that was already installed when we bout our new home. We already know the efficiency, reliability, and competitive rates of Milani Plumbing because we have already used their services for the maintenance of our furnace. This one was a quite difficult intervention for *******, Milanis employee that was tasked to solve the issue. In fact, he had to discover from where the gas line was coming from and find that the shut-off gas valve was hidden behind a drywall. ******* was great in analyzing the issue and safely disconnecting the dryer from the gas line. Now we are installing a new electrical dryer, and we are more than happy. Thank you Milani and *******. Well call you again when we need your services.
    • Review fromWil S

      Date: 26/01/2025

      1 star
      Recently called Milani about a repair, and after explaining what the problem was, my name, address, when someone would arrive, I was asked for my CREDIT CARD INFO!! I explained that no one has even come to see what needed to bo done, or given me an estimate, she was ALREADY asking for my credit info, and I don't give my credit card info over the phone. I was then told it was COMPANY POLICY to ask for credit info now and if I don't give my credit card info, no one would come to do the repair!!! NO OTHER company I called asked for credit info over the phone!!! I WILL NEVER CALL MILANI AGAIN

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.