Reviews
Customer Review Ratings
Average of 270 Customer Reviews
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Review fromWilliam M
Date: 22/02/2025
5 starsWilliam M
Date: 22/02/2025
My heat pump was installed by Coastal Energy, and it was done rapidly, efficiently and to my entire satisfaction. I just had a yearly maintenance done and the associate was courteous, efficient and knowledgeable. I would not hesitate to recommend Coastal to any prospective clients.
Coastal Energy Ltd.
Date: 24/02/2025
Thank you for your wonderful feedback, William! We're delighted to hear that your heat pump installation and annual maintenance were handled efficiently and to your satisfaction. Our team takes pride in providing knowledgeable and courteous service, and we truly appreciate your recommendation!Review fromDave O
Date: 13/02/2025
5 starsDave O
Date: 13/02/2025
Coastal has installed two heat pumps for us and maintains them also.
Friendly and fair. That is what I can say about this company and their staff. You couldn't find a better group of people and they have all the knowledge needed to get the job done quickly, efficiently and correctly.Coastal Energy Ltd.
Date: 14/02/2025
Thank you for your kind words and continued trust in Coastal Energy, Dave! We're delighted to have installed and maintained your heat pumps and truly appreciate your recognition of our team’s friendliness, fairness, and expertise. It’s always a pleasure to serve you!Review fromRon/Nicole F
Date: 08/02/2025
5 starsRon/Nicole F
Date: 08/02/2025
We are beyond happy with Coastal Energy's sales, installation and continuing annual maintenance service visits. So glad we chose them for our ducted heat pump system.
Ron and Nicole Fisher, Qualicum Beach.Coastal Energy Ltd.
Date: 10/02/2025
Thank you for your wonderful feedback, Ron. We're thrilled to hear that you're happy with our sales, installation, and ongoing maintenance services. It was a pleasure helping you with your ducted heat pump system, and we truly appreciate your support.Review fromShine B
Date: 08/02/2025
5 starsShine B
Date: 08/02/2025
Helpful people and advice. Stand behind their products. Would recommend this company. CheersCoastal Energy Ltd.
Date: 10/02/2025
Thank you for your kind words. We're so glad you found our team helpful and our advice valuable. We truly appreciate your recommendation and look forward to serving you again. Cheers!Review fromJames p
Date: 29/01/2025
5 starsJames p
Date: 29/01/2025
Angelo and Patrick were both excellent and very professional to deal with in installing my new furnace and heat pump. I would highly recommend Coastal Energy to family and friends!Coastal Energy Ltd.
Date: 31/01/2025
Thank you for your wonderful feedback, James! We're delighted that Angelo and Patrick provided you with a professional and seamless installation experience. Your recommendation means a lot to us, and we’re grateful for your trust in Coastal Energy. If you ever need anything, we’re here to help!Review fromSue M
Date: 27/01/2025
5 starsSue M
Date: 27/01/2025
The technician, Scott, was extremely knowledgeable in our heat pump and explained everything in detail. He pointed out features I was unaware of. I would highly recommend this company for maintenance and/or repair of heating and air conditioning equipment.
Sue M.
Nanaimo, BCCoastal Energy Ltd.
Date: 27/01/2025
Thank you for your kind words, Sue! We're so pleased to hear that Scott provided you with such thorough and informative service. Our team takes pride in ensuring our customers fully understand their systems, and we're delighted Scott exceeded your expectations. Your recommendation means a lot to us—thank you for trusting Coastal Energy with your heating and air conditioning needs!Review fromAngela D
Date: 25/01/2025
5 starsAngela D
Date: 25/01/2025
I’m so happy with everything from the estimate and installation of my heat pump. Coastal Energy is a great team, they are knowledgeable efficient and kind to deal with and I have nothing but praise for them all! Thank you Angelo, Chris and Cam!!
AngelaCoastal Energy Ltd.
Date: 27/01/2025
Thank you so much, Angela, for your heartfelt feedback! We're thrilled to hear that you had such a positive experience with your heat pump estimate and installation. It's wonderful to know that Angelo, Chris, and Cam left such a great impression. Your praise means the world to us, and we're always here whenever you need us.Review fromLynn S
Date: 15/01/2025
5 starsLynn S
Date: 15/01/2025
Thank you Jay for getting my heat pump working properly again. I never realized how much I love my heat pump till it is not working.Coastal Energy Ltd.
Date: 16/01/2025
Thank you for your feedback, Lynn! We're thrilled Jay could get your heat pump back up and running. It's always a comfort to have reliable heating and cooling—glad we could help you rediscover how much you love it!Review fromJanet W
Date: 11/01/2025
5 starsJanet W
Date: 11/01/2025
Very impressed with the technician. He was very professional, efficient, knowledgeable and had a friendly personality.Coastal Energy Ltd.
Date: 13/01/2025
Thank you for sharing your experience, Janet! We're delighted to hear the technician exceeded your expectations with professionalism, efficiency, and friendliness. Your kind words are greatly appreciated!Review fromRob P
Date: 08/01/2025
5 starsRob P
Date: 08/01/2025
Been dealing with Coastal Energy for over 12 years. Have always had helpful, friendly and punctual service. I highly recommend them.Coastal Energy Ltd.
Date: 09/01/2025
Thank you for your loyalty over the past 12 years, Rob! We're thrilled to hear that our service has consistently met your expectations. Your recommendation means the world to us, and we look forward to serving you for many years to come.
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