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Business Profile

Mattresses

WR Mattress Gallery

Reviews

Customer Review Ratings

4.99/5 stars

Average of 109 Customer Reviews

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Review Details

  • Review fromEric W

    Date: 26/10/2023

    5 stars

    Eric W

    Date: 26/10/2023

    I have had a very good experience with, and service from, WR Mattress.Earlier this year I purchased a medium-firmness latex mattress (the 2.0). It turned out, after a while, that it was just too soft for me. ***** at WR was great about discussing the options for an exchange, and didn't give me a hard time about it at all. I ultimately opted for the 1.0 (firm) version of the same mattress, and it's working extremely well for me. The exchange (delivery of the new mattress and pickup of the old) was handled with the same smoothness and efficiency as the original delivery (and at no added cost). It was a good experience throughout, and I thank ***** and WR for standing behind their product and caring about customer satisfaction. I would be happy to do business with them again.

    WR Mattress Gallery

    Date: 14/09/2024

    **** Thank you for purchasing your *********** Latex mattress from us. We hope you are sleeping well and getting good night sleeps. Thank you for supporting our local small business.Regards,***************************
  • Review fromDoris M

    Date: 22/10/2023

    5 stars

    Doris M

    Date: 22/10/2023

    We were very pleased with the staff and customer service at WR Mattress Gallery. We purchased a cabinet bet, very well constructed and modern looking. Also bought 2 Recliners. The delivery team was excellent, calling the day before and prior to delivery. The 2 fellows were very knowledgeable with the products and set up. Thanks so much ************

    WR Mattress Gallery

    Date: 14/09/2024

    ***** Thank you for purchasing your cabinet bed and Recliner chairs from WR Mattress Gallery. We hope your guests are enjoying the cabinet bed. Thank you for supporting our small business Regards,***************************
  • Review fromAna C

    Date: 21/10/2023

    5 stars

    Ana C

    Date: 21/10/2023

    It was a great experience at WR Mattress. **** and ***** are very friendly, made good recommendations according to what I was looking for. Very good quality products. I purchased a bed storage and two dressers, solid wood. The delivery is very organized. I highly recommend this store.

    WR Mattress Gallery

    Date: 14/09/2024

    *** Thank you for purchasing your bedroom furniture from WR Mattress Gallery. We hope your guests are enjoying the cabinet bed. Thank you for supporting our small business Regards,***************************
  • Review fromDeanna M

    Date: 21/10/2023

    5 stars

    Deanna M

    Date: 21/10/2023

    I recently ordered a bed from Mattress Gallery and I am extremely satisfied with the bed. It had to be ordered but was delivered around the time that it was promised and was set up by the employees that delivered it. The delivery was followed up by a phone call to see if all went well. I would certainly recommend the company to anyone.**************

    WR Mattress Gallery

    Date: 14/09/2024

    ****** Thank you for purchasing your bed from WR Mattress Gallery. We hope your guests are enjoying the cabinet bed. Thank you for supporting our small business Regards,***************************
  • Review fromSD H

    Date: 20/10/2023

    5 stars

    SD H

    Date: 20/10/2023

    Love my new mattress and articulating bed. Delivery was on time and WR employees were polite and careful in my home

    WR Mattress Gallery

    Date: 14/09/2024

    Thank you for purchasing your adjustable bed and mattress from WR Mattress Gallery. We hope you are enjoying the benefits of the lifestyle base Thank you for supporting our small business Regards,***************************
  • Review fromBernie S

    Date: 09/09/2023

    5 stars

    Bernie S

    Date: 09/09/2023

    Great service from all of the staff at WR Mattress, when purchasing my bed and a Cabinet bed. Delivery service was excellent on both occasions, and installed in my two bedrooms. Staff were knowledgeable, when purchasing & delivery, I am very happy with the bed & mattress .that I chose, and the Cabinet bed is a perfect size for my 2nd bedroom. I would definitely recommend shopping at WR Mattress.

    WR Mattress Gallery

    Date: 14/09/2024

    ****** hope your doing well. Thank you for purchasing your cabinet bed and mattress from WR Mattress Gallery. We hope your guests are enjoying the cabinet bed. Thank you for supporting our small business Regards,***************************
  • Review fromJennifer E

    Date: 05/09/2023

    5 stars

    Jennifer E

    Date: 05/09/2023

    Excellent service, with friendly knowledgeable staff. Helped us pick the right mattress and were patient while we took our time to decide. Delivery was well organized, calling both the day before for a drop off window and on the day of delivery to let us know more exactly when they would arrive. We are very happy with the mattress we chose and would definitely recommend shopping here.

    WR Mattress Gallery

    Date: 14/09/2024

    ******** Thank you for purchasing your mattress from us. We hope you are sleeping well and getting good night sleeps. Thank you for supporting our local small business.Regards,***************************
  • Review fromGabriele S

    Date: 30/08/2023

    5 stars

    Gabriele S

    Date: 30/08/2023

    Went in for first time to WR Mattress having driven by 100 times. Looking for a specific mattress. Raman knew exactly what we needed. Ask if we were side or back sleepers which apparently makes a difference to firmness of mattress. Suggested a split mattress. me a side sleeper with a softer feel and my husband a back sleeper with a firmer one. This way when or if we ever need a frame for raising the head etc we only have to buy the frame. On time delivery. Couldn’t ask for anything more.

    WR Mattress Gallery

    Date: 14/09/2024

    ******** Thank you for purchasing your splt king mattresses and adjustable bases from us. We hope you are sleeping well and getting good night sleeps. Thank you for supporting our local small business.Regards,***************************
  • Review fromColin B

    Date: 22/08/2023

    5 stars

    Colin B

    Date: 22/08/2023

    We had a great experience with WR Mattress.**** our sales associate explained all of the options offered, he was very knowledgeable.We shopped around for the rest of the day at competitors stores, most staff seemed pushy, trying to close the sale.Decided to go back too WR Mattress Delivery was well organized to suit our schedule and was completed fast and efficiently. Great staff, all professional, its nice to get good service, and too support locally operated businesses.

    WR Mattress Gallery

    Date: 14/09/2024

    Thank you so much for your review. We appriecate your business.
  • Review fromYasmin K

    Date: 12/08/2023

    5 stars

    Yasmin K

    Date: 12/08/2023

    ALL THE STAFF PROVIDED EXCELLENT CUSTOMER SERVICE. I WILL GLADLY SHOP HERE AGAIN AND RECOMMEND THIS STORE TO MY FAMILY AND FRIENDS.

    WR Mattress Gallery

    Date: 14/09/2024

    Thank you so much ****** for your review. We truly appreciate you supporting our small local business.

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