Reviews

Review Details

• Review fromEmily S

  Date: 28/02/2024

  1 star
  ******* *** ** ******* *** ******* ** ********* ** ******. I was not infomed of their current rates nor was I shown a comparison of the ****** rate, which is half of theirs. Unfortunately I signed but did not verify and was able to cancel.

• Review fromMichael I

  Date: 27/02/2024

  1 star
  An Easy Energy rep called me today to tell me that we were part of the program and taht it was time to renew. We were never part of the program. In fact the location ******* was talking about was brand new. They just looked us up online and got my business phone number. Did not mention that the contract would be for five years. Did not mention what my options would be if prices went down. Was extremely persistent that I re-sign up for the program (of which I was never a part) so as not to lose out on pricing. **** ******* I did not sign up.

• Review fromJustin C

  Date: 16/12/2023

  1 star
  The salesperson came to our door ** ********* *** ** ** ******** ***** They promised lower rates than ******, ***** ** *****, and promised our rates would automatically lower, ***** ** *****, as per the contract. Luckily, we were able to cancel without fee within 10 days. This company openly **** about their services and prices to get you to sign on the dotted line. **** ** *** **** **** **** **** ** ** **** ** **** ** **** *** *** * ****. The contract also states that if you cancel early you are charged a minimum fee of $0.40 per day left on your contract. They only sign 5-year contract.

• Review fromErin D

  Date: 07/12/2023

  1 star
  Made me think I was signing up for a loyalty program with ******. No mention of rates or being a secondary gas marketer. Caught me at a distracted moment and I thought I was dealing with my gas company. Easy to cancel, though. Called the number on the contract and was immediately able to cancel. ***** ** **** *** ***** * *** ********** ****** ** ****** ******** After 10 days you're locked in.

• Review fromEd D

  Date: 28/11/2023

  1 star
  The person at the door ************** themselves as being with a major natural gas utility when they are a third party seller. The sales person at the door said the signature was only to allow them to send you a text to confirm you want to enroll, when in fact they sign you up. If you don't phone within 10 days your on the hook for 5 years for possible higher gas prices regardless what they may have told you.

• Review fromAlexander M

  Date: 15/11/2023

  1 star
  **** ****** ** **** * ***** The salesperson was ********** *** **** ***** *** into signing a long term contract where you agree to pay more than double the average market rate for your natural gas.

• Review fromRobert B

  Date: 23/10/2023

  1 star
  **** ** * ***** We were promised to have lowered rates and they were constantly above fortis regular rate. And then they want like $600 since I moved and don't pay utilities.

• Review fromRobin W

  Date: 22/10/2023

  1 star
  Easy Energy **** **** * ******* ** ** ********* *** ********* ********* ** **** ** ********** ********** *******. Recently they came on to our property, 37 units for seniors, which has clear signage stating No Trespassing No Soliciting yet, the reps disregard the signs! I've had to escort them OFF our property several times, 2x this year alone. They represent themselves as being from ****** and, only when pressed they say they're from Easy Energy. **** *** ***** *** ***** ** *** ***** ** *** lock people in at a higher price and, once you sign you have 10 days to cancel. I contacted ****** who said they don't represent us. Easy Energy told me their reps shouldn't be coming on to our property and, I have filed a complaint with the **** about Easy Energy. Because of our signage I was told EE can't hold any of our residents to their contracts. ** ****** ***** ****** **** ** **** *** **** *** **** ***** *** **** ******* ***, Easy Energy denied their people were doing anything wrong, they were just misunderstood. BEWARE of Easy Energy, they are NOT your friends although, the reps will try to befriend you with their life stories. Their rep told me they had a business license so they could be on our property which, ** * ***, they're Trespassing, the next time, the **** will be called. ********** *** ** ***** **** *** **************** ******************** which ****** recommended I do. Don't provide any of your info to Easy Energy, don't sign anything, just tell them to leave.

• Review fromRene D

  Date: 25/09/2023

  1 star
  The door to door salesman for this company avoided twice my question about the rate at which this company will lock you in. When he left I read the entire contract and found out that I would be paying double the current rate of ********. I never agreed to have a contract with them. At no point did I want to be enrolled in the program. I then had to contact them to make sure that this contract would not go through and it was a complete waste of my time. When a homeowner asks a direct question, they should have to answer me period. **** **** ** ******** ******** ****** *** ** ******* ** ****** **** *** ** ****** **** ***** ** ** ***** **** ** **** ** ***** *********** ******* ** **** ******** This situation has ruined any chance of a good person having the opportunity to talk to me about anything. All this has left me upset and in a negative frame of mind for the next few days. People have enough to worry about in this economy. I now understand the program that this company is a part of. I don’t think that the program is a bad thing. I have a problem with HOW this company goes about getting people enrolled.

• Review fromDouglas H

  Date: 09/09/2023

  1 star
  Stay Away. I signed up for this and part of the process is for them to get you to agree verbally to everything over the phone. And to follow the govt regulations he explained he had to read from a script. When I asked a question, he said he would have to start over again to stick to the "Script". *** *** *** ****** ** ***** *** ******* *** ******* ** **** **** **** ********* **** ******* ***** ** ** ************* ** ***** **** *** ****** **** **** ** ***** *** *** **** ***** ** **** *********** ** **** *** **** * *** **********