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Important information

• Additional Info:

  On February 6th, 2024, BBB sent correspondence to 145 John
  Street, Moncton NB E1C 2H5. On February
  12th, and February 26th, 2024, we attempted to send email
  correspondence to [email protected]. We did not receive any form of
  response from K2 Property Management.
   
  BBB Serving the Atlantic Provinces has concluded an Investigation into the
  status of K2
  Property Management. The
  Investigation was prompted by several phone and email inquiries, one negative
  customer review, and 2 formal complaints against K2 Property Management.
  
  K2 Property Management is
  reported by consumers (property owners) that hired K2 Property Management to
  manage their rental properties, including collecting rental deposits and
  monthly rents. The consumers (property owners) report not receiving the monthly rent funds from K2 Property Management and unable to receive any type of communication with them.
  
  Throughout the investigation, it was determined that the
  owners of K2 Property Management own/manage other businesses located throughout Nova Scotia and New Brunswick. Keeza Enterprises, Queen-E Smoke & Vape
  Outlet, Plugs and Plungers Contracting Inc., Mystic Sea Brewing, Keeza Suites,
  Bug off Extermination Inc., All Seasons Roofing & Exteriors, All Seasons
  Home Care Program, & Ready Set Deliver.
  
  When looking for a property management company to manage your
  rental properties, BBB recommends the following tips:

  • Get referrals. Decide if you are more
  comfortable with a small, local business or a large property management
  business and ask your realtor for referrals. Look for a property manager
  with specific expertise in the type of property you own. Be sure to check
  bbb.org for business profiles and to read the complaints and reviews for
  any company you are considering.

  • Interview potential managers. Meet property managers in
  person to see if you feel comfortable with them. Make sure they address
  all your questions and concerns. Be sure to ask how many properties they
  manage and if they own any of the properties. When the property manager
  owns their own property, you may be competing for tenants. Find out how
  often they check on their properties and how they handle
  maintenance.  

  • Check
  licensing and certification. Research the
  requirements to work as a property manager in your state or province.
  Check with the real estate or licensing division to see what licenses
  property managers need to have. Make sure all their required paperwork is
  up-to-date.
  

  • Review the management agreement. The agreement should define
  the property owner's and manager's responsibilities. Check that the
  agreement also details all included services, any extra fees, compliance
  with fair housing laws, and the cancellation policy. Make sure the
  agreement includes any oral promises made during the interview. Read
  everything thoroughly before signing, and do not sign if there are any
  blanks in the contract.

   

  Read more: https://www.bbb.org/article/news-releases/14100-bbb-tip-property-management