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Business Profile

Collections Agencies

Veritas Alliance Incorporated

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Important information

  • Customer Complaint:
    Due to the volume of complaints received, BBB is publishing the details (text) of 50% of complaints as a representative sample.

Complaints

This profile includes complaints for Veritas Alliance Incorporated's headquarters and its corporate-owned locations. To view all corporate locations, see

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Veritas Alliance Incorporated has 2 locations, listed below.

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    Customer Complaints Summary

    • 175 total complaints in the last 3 years.
    • 50 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:28/06/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The keep calling me non stop. I have a 800 credit score and don't owe anyone money. They are a collection agency. I don't owe them or anyone else money.

      Business Response

      Date: 05/07/2023

      The business responded to this complaint but asked that its response not be published.

    • Initial Complaint

      Date:28/06/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Received a letter from Veritas Alliance of a debt from ***** Wireless for the amount of $4,687.70. First of all, i have never in my life been with ***** as a wireless provider! And secondly, the letter came addressed to my OLD LEGAL NAME, to which I legally changed my first and last name 16 years ago.
      I decided I would call Veritas Alliance to resolve this in a mature level.headed manner, but the representative on the phone was asking me for my Date Of Birth to which I stated I would not share that information...and I reiterated that I just wanted to state this debt is definitely not mine.
      He got very frustrated and was telling me he can no longer help me as i am not cooperating and I asked to speak to someone else! But he hung up, and when i call back i get hung up right away.

      I would like for Veritas Alliance to cease amd desist with contacting me in any form.of communicatiom for this FALSE claim #*******. I am not agreeing to or acknowledging that this debt is mine as it is not my legal name and i have never used ***** Wireless Services.

      Business Response

      Date: 17/07/2023

      The business responded to this complaint but asked that its response not be published.

    • Initial Complaint

      Date:27/06/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We have been contacted by this business regularly for the last 2 years looking for a “*******” that does not live at our address, nor do we know anyone by the name that they are calling for. We have asked for this company to stop contacting us no less than 6 times, and we just got yet ANOTHER call, for the same person, for the same debt collection. We keep getting told that our number will be removed from their files, and we will not get any more calls after the next 24 hours.
      We are absolutely fed up with the non stop calls, and we are hoping that we can find a solution to this problem.
      Thank you for your time and help.

      ****** *****

      Business Response

      Date: 05/07/2023

      The business responded to this complaint but asked that its response not be published.

    • Initial Complaint

      Date:20/06/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have received mail claiming collection from Veritas Alliance. A financial company I have never had any dealing with,”EVER” claiming that I have a current balance of $6,462.85 and a settlement of $2,585.14. **** ** * ******** **** *** I will not be complying with this letter. I insist that this be looked into and rectified immediately.

      Business Response

      Date: 05/07/2023

      The business responded to this complaint but asked that its response not be published.

      Customer Answer

      Date: 12/07/2023



      Complaint: ********



      I am rejecting this response for several reasons. 1- because you have supplied me with no proof of any documentation that shows that I borrowed any money from said company. 2- there would be paperwork that would have asked for a photo copy of my I.D. and would have required my signature for any loan. 3- you claim that I borrowed money from a company that no longer exists and I can't even find online to confirm,and again a company I have never heard of or have any memory of dealing with. I should still be able to find this company name on the internet. 4- the settlement amount of 25% doesn't add up to said original said debt. 5- The statement of very old debt is very vague. How old?

      No one would give there money to this type of request without proof and documentation. 

      Therefore unless supplied these things, I will not be accepting this so called offer. 


      Business Response

      Date: 24/07/2023

      The business responded to this complaint but asked that its response not be published.

    • Initial Complaint

      Date:01/06/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have never had contact with this company previous. I have a clean credit bureau with no outstanding unpaid amounts.
      This company continually calls me weekly, when I press to get them on the line it goes dead, but do ask for me by name.

      Business Response

      Date: 05/06/2023

      The business responded to this complaint but asked that its response not be published.

    • Initial Complaint

      Date:26/05/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      2015-2016 **** helped me with the consolidation of all my debts. They made agreements with all my debtors and I had to pay a certain amount to each and everyone of them, and they were closed. Now Vertis is not only calling me late in the evenings and mornings not leaving a message sometimes and now they are sending me mail saying I owe some thing by **** ** ********. All of those things were settled and now they’re going back to me trying to collect more, I went through a very bad divorce and had to pay all of his debts and all of mine that were accumulating. I was working double jobs to do this and finally finish the last payment and they said that everyone would stop ********* me and they had Untill just the other day when I got a call from Veritas. They are calling me at all times during the day and evening and now they’re starting to send letters in the mail. And if they are saying they are the duly authorized agent for them. When I contacted **** ** ******** to ask them why they’re doing this again that we had settled quite some time ago. And the response was I owe them nothing I have settled it with them in 2016-2017. And I want them to stop calling me and ********* me for something I’ve already paid for. They can contact **** if they have questions. **** has settled all of my debts with all of my collectors back in 2017 was the last payment for the amount that their creditors had agreed-upon with ****. I am now retired and this is coming back to haunt me. I want it to stop.

      Business Response

      Date: 05/06/2023

      The business responded to this complaint but asked that its response not be published.

    • Initial Complaint

      Date:24/05/2023

      Type:Billing Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Received a letter form Veritas saying I owe $2951.48 for an outstanding debt to ***** wireless. I have never had an account with ***** wireless. I have had the same phone provider (******) for 12 years. No ***** on my credit report either. I called ***** and confirmed I have never had a wireless account with them.

      Business Response

      Date: 05/06/2023

      The business responded to this complaint but asked that its response not be published.

      Customer Answer

      Date: 05/06/2023



      Complaint: ********



      I am rejecting this response because:

      I have never had a ***** mobility account. I called them to ask and they could not find an account with my name and address or previous addresses. Additionally I have had the same cellphone provider since 2010. Previous to that I had a pay as you go *****’s mobility phone. Please provide any proof when I signed up for this alleged account including specific dates. And signed contracts This must be a clerical mistake. 



      Sincerely,



      ****** *******

      Business Response

      Date: 09/06/2023

      The business responded to this complaint but asked that its response not be published.

      Customer Answer

      Date: 16/06/2023



      Better Business Bureau:



      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.




      Sincerely,



      ****** *******

    • Initial Complaint

      Date:24/05/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Veritas Alliance is sending letters stating a debt of $********* with a settlement offer of $*********, original creditor **** ** **** ******. First and foremost I Have never had a dealing with this bank in over 20 years, let alone anything in the amount of money.
      When I try to inquire never get through to speak to anyone. I want it known I do not owe this credit and I will not be responding or excepting any settlement. If there is any documentation and proof of debt I am clearly not the person they are looking for.

      Business Response

      Date: 05/06/2023

      The business responded to this complaint but asked that its response not be published.

    • Initial Complaint

      Date:19/05/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The business made contact via email 18/05/2023 claiming they are the authorized agent for my bank (**** ** ********) and are attempting to collect a debt of 634.98$. If I am correct in my understanding this is a debt accrued in another jurisdiction (Nova Scotia) and would be from 2016, well outside the ******* ** *********** for deb collection in my jurisdiction (Ontario). Business is knowingly and ************ claiming that they have a right to collect said debt as well as to seize funds (*** ******** ******). I wish for all collection activity to cease in accordance with the Statute of Limitation in Ontario and to have no further contact from this business.

      Business Response

      Date: 05/06/2023

      The business responded to this complaint but asked that its response not be published.

      Customer Answer

      Date: 05/06/2023



      Complaint: ********



      I am rejecting this response because:

      1. I do not acknowledge the debt. 
      2. The debt exceeds the ******* ** *********** for debt collection both Federally and in Ontario.

      3. The debt exceeds the Credit Bureau Statute. 




      Sincerely,



      *** *******

      Business Response

      Date: 09/06/2023

      The business responded to this complaint but asked that its response not be published.

    • Initial Complaint

      Date:11/05/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I called them to inform them that the staue of limatatoon was up on the debt they were trying to collect from me the man on the phone told me there was none and implied that I was stupid and had no idea what I was talking about when I asked him to put in my file to no longer contact me about that debt he spoke over me and then hung up on me but not before ******* at me thank-you Veritas Alliance your phone people are **** I'm not stupid and I know what a statue of limitation is and the length in ontairo

      Business Response

      Date: 19/05/2023

      The business responded to this complaint but asked that its response not be published.

    Veritas Alliance Incorporated is NOT a BBB Accredited Business.

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