Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Financial Services

PRA Group Canada Inc.

Reviews

This profile includes reviews for PRA Group Canada Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

PRA Group Canada Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1.17/5 stars

    Average of 23 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromMelvin B

      Date: 23/12/2022

      1 star

      Melvin B

      Date: 23/12/2022

      **** ******* ***** ********* ******. Even when they know they won’t collect a 15 year old debt they continue to call using new numbers and don’t say anything when you answer. ** ****** ** ******* *** * ********** ******* ** *** ******** *******. Really bad business practices from a publicly traded company. *** *** **** *** ****** *** ******* ** *** ****** *********** ** **** ***** ** ********

      PRA Group Canada Inc.

      Date: 06/01/2023

      Your review has been forwarded to the Compliance department for review and response.
      As per the response submitted to your earlier complaint, we've added your phone number to our Do Not Call list and we were notified that you were satisfied with this outcome. ** *** **** ******* ** ******* *** ******* ** *** ****** ************* **** ***** ** **********
    • Review fromWilliam J

      Date: 09/12/2022

      1 star

      William J

      Date: 09/12/2022

      They have been harassing me for the past nine years about a debt that I DONOT have! When I first got cancer, I needed to get my ** Bank accounts in order. With a feeding tube, a tube to breathe, the agent at the Main ** Bank, said they would close all accounts that I owe money too…including my Credit Card…which they did! I had to have help from a friend to talk for me. And she is my witness, about this issue!
      Now, I checked my credit report at both Bureau’s a couple of months ago, and my credit was clean.. Nothing owning to anyone or any business. So I wish this Company will stop harassing me as my health needs to heal

      PRA Group Canada Inc.

      Date: 06/01/2023

      Your review has been forwarded to the Compliance department for review and response.
      In reviewing the file in question, I don't see any notes in which you've told us about this dispute.
      In light of your dispute, we've requested the account be closed.
    • Review fromNicholas G

      Date: 29/07/2022

      1 star
      Called me everyday for months. When I finally returned the call and inquired what it was regarding they refused to tell me. The only information they had on me was my first and middle name and they kept trying to get me to offer up more personal information, again while refusing to even tell me what it was regarding. I was told they could not tell what PRA group does because of the "privacy act." That's a new one.
      Upon reading scores of Google reviews it's become apparent it's a ******** **** using old debts that have expired under a statute of limitations. ***** ***** ********* 

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.