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Business Profile

Telecommunications

Rogers Communications

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Rogers Communications's headquarters and its corporate-owned locations. To view all corporate locations, see

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Rogers Communications has 22 locations, listed below.

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    Customer Review Ratings

    1.1

    Average of 425 Customer Reviews

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    Review Details

    • Clint S

      Date: 12/05/2025

      Originally Rogers used to be **** which had wonderful service. Now they are a corrupt monopoly. I just went to cancel my internet service and give back my modem. They refused to help me. Gave me a ***** number and said I would have to pay to ship my modem to the other side of ****** with Canada post which costs over ******************* SHIPPING ALONE! THIS IS CRIMINAL. You have a rogers location in every city JUST TAKE THE MODEMS BACK!!!!!!

    • Léo B

      Date: 05/05/2025

      ** ***** *** * *** ** **** **** **** ****** * ****** Rogers *****, their customer service is awful and they *** to you about what kind of service they provide. * **** * *** * **** ******* ** **** ****** **** ******* * **** **** *****  You sign a deal and they ignore their end of the bargain. Prices fluctuate after promising not to. 'No contract" when you're actually legally contracted. ******* ****** *** **** *** ************

    • Leo C

      Date: 04/05/2025

      Rogers technicians and the Customer Service do not talk between them.
      They keep showing up without the piece of equient they need, to install my internet. Over more than a month time, I was assured MULTIPLE TIMES by different Customer Service representatives that the techinician KNOWS what to bring, and this morning he showed up without one.
      * ****** ****** * ******* ***** ** ***** **** ****** *** **** ** *** ****** ***** **** *********** ** **** ****** ** ***** *** *********** **********

    • Sandra E

      Date: 02/05/2025

      **** ** *** ***** ******* *** **** ***** ******* ****** ******* **** ******* *** *******
      I repeatedly receive a bill of 27 cents .... absolutely every month, even though I have not used Rogers for years! I left my account with a Zero balance, yet they bill me for this ridiculous amount every month!
      * ***** **** **** ***** ****** **** ** *** *** *** ******** ***** ** *** ***** ***** *** ******** *** ********* ********* *** **** ****** ****** *** *** **** ***** *** * ****** ******** *** ***** *** ********** * ***** **** ** **** ** *** **** **** ******* ******** ** several hours waiting for Rogers to answer the phone!!! ******* ***** ***** **** **** **** ****** ******* **** ***** ******* ** **** **** ****** ** *************

    • Katarzyna B

      Date: 02/05/2025

      ** ***** ***** last year we had experienced for weeks disruptions to our service. ** ******* requested service multiple times. We had at leat 4 technitions in my house changing routers telling us signal is ok. Finally we agreed to switch to *****. Not only ** ******* negotiated release from contract due to do poor service, we have been charged and charged ... * **** **** ** **** ******** I dont care if you just instslled someting in the area. * **** **** *** *** ** *** ** * *** ** **** ** **** ** ****** ** **** **** *** ******* ****** ******** stop knocking on my door.

    • Kevin C

      Date: 30/04/2025

      Just a terrible experience with them , I switched to them so I had a cheaper phone bill and I even stated that when I was looking at these plans , I was under the understanding that my bill would be 65-75 bucks a month but first month got charged 173 bucks and the next month 90 bucks , ***** **** *** **** ******* * *** **** ********** ******* *** ****** ***** * *** ****

    • Alex P

      Date: 27/04/2025

      I initially signed up with Rogers to compare their service to ****. I was promised a two-year fixed price, but my monthly bill quietly increased from under $100 to over $170. It turned out they added ******+ without my consent. After waiting two hours in chat, I was given false information about my contract and ******+ charges. When I decided to cancel on April 5, I was told I would receive instructions to return the modem — but as of April 27, I still haven't received anything, and they keep billing me. Rogers has completely lost my trust. * ******** ****** ****** ** **** *****

    • Da M

      Date: 21/04/2025

      Rogers should be held accountable for *** ***** business practices they rely on to keep the unsuspecting, trusting, customer base hooked into a loop of anything but affordable payments for a service wether it be home internet (******** *******) (cell) or other. **** **** *** ******* They price gouge, they make unreasonable promises regarding service both in speed and reliability. ** * ****** ** **** ** ***** **** * ******* ***** *** ***** **** ***** ** **** * ***** ******** *** **** **** ***** ** ********** ** *** **** ****** ** *** **** ** ** ****** **** * ******** ** *** ** ******* *** ******* **** **** *** ******* *** ******* *** ******** ** **** ** **** ******** *** **** * ******** ** *** ***** **** **** *** *** **** **** ** *******

    • Caitlin H

      Date: 18/04/2025

      Had internet set up Dec 26th 2024 and switched to **** march 3rd 2025. Was charged $570.02 for those 68 days of service. The service was awful. The internet barely worked. It was cutting out constantly throughout the day. I couldn't even get access to my security cameras. **** **** **** ******

    • Ricky T

      Date: 09/04/2025

      I just called rogers customer service for a problem with my phone any the lady *** ***** **** *** *** was amazing * ****** ** ***** *** helped me and went the extra mile this woman needs a promotion

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