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Business Profile

Motorcycle Dealers

Venom Motorsports Canada/ USA

Reviews

This profile includes reviews for Venom Motorsports Canada/ USA's headquarters and its corporate-owned locations. To view all corporate locations, see

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Venom Motorsports Canada/ USA has 2 locations, listed below.

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    Customer Review Ratings

    4.75/5 stars

    Average of 227 Customer Reviews

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    Review Details

    • Review fromJean Felix C

      Date: 18/05/2023

      5 stars
      Best online service I ever had!!***** is your man!!! Dont hesitate!!
    • Review fromMichael B

      Date: 18/05/2023

      5 stars
      Needed a couple replacement parts for my sons atv and ***** helped me out. Always top notch customer service.
    • Review fromCa C

      Date: 15/05/2023

      2 stars
      X20 was delivered with the box broken. Upon taking apart the box and the metal, I immediately noticed many scratches and chips in the fairings. I took photos and videos and send them to their customer support only for them to ask for more photos over and over again. I cant get the bike to idle, it turns off after 10 seconds and in order to keep it on, I have to roll on the throttle. The shift lever is a joke and doesnt catch gear at all. The brakes work fine which is surprising. There are three holes in my exhaust and they said they wont replace it but to go get it welded and then they would give me $30? Engine sputters. I changed the oil first thing and saw a lot of metal flakes. I bought this bike as a means of transportation and its been a week of me trying to fix it and get some type of refund or replacement parts. I was not wise enough to read reviews prior to purchase but based on what Ive found, I wouldve just saved up a little more for a well known branded bike, not this. Despite it being cheap, its also very unsafe to drive and I dont trust it will get me very far without issues. Dont do what I did and be impatient. Save up and buy a better bike and go from there.PS: apparently the company is still trying to work on getting me in touch with a specialist (waiting). Until then, its back to asking for rides and public transit.
    • Review fromAdam m.

      Date: 12/05/2023

      1 star
      This company took the return back that was placed in writing from ******. They sell these cheap motorcycles from ******, but claim they have a "warehouse" here in **********. Their website does state all sales final, but in ********** there are lemon laws as well as deceptive and false advertising laws that supersede. Not to mention the email I received from their Manager stating they will accept the return with full refund. I took the bike back to the location they instructed me to and I received no refund and they took the bike with the full refund in writing and now they are not returning my calls. Avoid this company at all costs. I am not surprised they are not BBB accredited, as they are a deceptive shady company. I have all the documents and I will get my money back
    • Review fromJonathan B

      Date: 11/05/2023

      5 stars
      Lost the paperwork needed to register the bike, called them up to see about getting a replacement not realizing it was after hours for them. Hung up after about 5 rings realizing what time it was and figured I'd just call back tomorrow during their normal business hours. ***** called me back not 2 minutes after I hung up and was able to help me out right then and there. His communication throughout this has been phenomenal. Super happy.
    • Review fromAirieona Q

      Date: 06/05/2023

      5 stars
      Your awesome great customer services nice to work with ***** is a awesome worker please keep him around
    • Review fromJames N

      Date: 30/04/2023

      5 stars
      Bought a 50cc scooter from them and had a great transaction from start to Finnish. Quick shipping, excellent communication, great customer service. Will definitely purchase scooters/atvs from them again
    • Review fromHilda Q

      Date: 29/04/2023

      5 stars
      I love the customer service. ***** was really helpful and helped me look for the part that I needed. Wasnt even on hold for a long time. The answer was quick and the help was amazing thank you once again ***** give this man a raise.
    • Review fromMATTHEW H

      Date: 27/04/2023

      5 stars
      Great company to work with, prompt response on all questions
    • Review fromLesley S

      Date: 26/04/2023

      5 stars
      I bought a scooter fully assembled...the packaging was amazing! Then....I moved...lost my paperwork! Can not believe it! Called ******** and have been working with *****, professional, courteous and beyond helpful! I was worried about doing business out of the country but this company is awesome..

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