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Business Profile

Motorcycle Dealers

Venom Motorsports Canada/ USA
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Venom Motorsports Canada/ USA's headquarters and its corporate-owned locations. To view all corporate locations, see

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Venom Motorsports Canada/ USA has 2 locations, listed below.

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    Customer Review Ratings

    4.75

    Average of 228 Customer Reviews

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    Review Details

    • Santiago R

      Date: 20/05/2023

      Amazing costumers service, very fast and understandable, thank you for helping me out.

    • Jean Felix C

      Date: 18/05/2023

      Best online service I ever had!!***** is your man!!! Dont hesitate!!

    • Michael B

      Date: 18/05/2023

      Needed a couple replacement parts for my sons atv and ***** helped me out. Always top notch customer service.

    • Ca C

      Date: 15/05/2023

      X20 was delivered with the box broken. Upon taking apart the box and the metal, I immediately noticed many scratches and chips in the fairings. I took photos and videos and send them to their customer support only for them to ask for more photos over and over again. I cant get the bike to idle, it turns off after 10 seconds and in order to keep it on, I have to roll on the throttle. The shift lever is a joke and doesnt catch gear at all. The brakes work fine which is surprising. There are three holes in my exhaust and they said they wont replace it but to go get it welded and then they would give me $30? Engine sputters. I changed the oil first thing and saw a lot of metal flakes. I bought this bike as a means of transportation and its been a week of me trying to fix it and get some type of refund or replacement parts. I was not wise enough to read reviews prior to purchase but based on what Ive found, I wouldve just saved up a little more for a well known branded bike, not this. Despite it being cheap, its also very unsafe to drive and I dont trust it will get me very far without issues. Dont do what I did and be impatient. Save up and buy a better bike and go from there.PS: apparently the company is still trying to work on getting me in touch with a specialist (waiting). Until then, its back to asking for rides and public transit.

    • Adam m.

      Date: 12/05/2023

      This company took the return back that was placed in writing from ******. They sell these cheap motorcycles from ******, but claim they have a "warehouse" here in **********. Their website does state all sales final, but in ********** there are lemon laws as well as deceptive and false advertising laws that supersede. Not to mention the email I received from their Manager stating they will accept the return with full refund. I took the bike back to the location they instructed me to and I received no refund and they took the bike with the full refund in writing and now they are not returning my calls. Avoid this company at all costs. I am not surprised they are not BBB accredited, as they are a deceptive shady company. I have all the documents and I will get my money back

    • Jonathan B

      Date: 11/05/2023

      Lost the paperwork needed to register the bike, called them up to see about getting a replacement not realizing it was after hours for them. Hung up after about 5 rings realizing what time it was and figured I'd just call back tomorrow during their normal business hours. ***** called me back not 2 minutes after I hung up and was able to help me out right then and there. His communication throughout this has been phenomenal. Super happy.

    • Airieona Q

      Date: 06/05/2023

      Your awesome great customer services nice to work with ***** is a awesome worker please keep him around

    • James N

      Date: 30/04/2023

      Bought a 50cc scooter from them and had a great transaction from start to Finnish. Quick shipping, excellent communication, great customer service. Will definitely purchase scooters/atvs from them again

    • Hilda Q

      Date: 29/04/2023

      I love the customer service. ***** was really helpful and helped me look for the part that I needed. Wasnt even on hold for a long time. The answer was quick and the help was amazing thank you once again ***** give this man a raise.

    • MATTHEW H

      Date: 27/04/2023

      Great company to work with, prompt response on all questions

    Venom Motorsports Canada/ USA is BBB Accredited.

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