Reviews

This profile includes reviews for Dixon Commercial Investigators (1982) Inc's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Dixon Commercial Investigators (1982) Inc

  91 Geneva St Box 670 St Catharines, ON L2R 6W8

• 

  Dixon Commercial Investigators

  102-918 Albert Street Regina, SK S4R 2P7

Review Details

• Review fromChris D

  Date: 28/08/2023

  1 star
  I have paid $864.00 to open an account. I have customers that did not pay, which includes a judgment in the amount of $86.000.00 + interest which would be around $97,000.00, to make a very long story short... a while later they informed me that it is useless and that they went after the guy and had no chance of collecting the entire amount, after a back and forth for 2 weeks, I offered a settlement at $25,000.00 lump sum, in the end, Dixon Commercial convinced me to accept $22,500.00, to which I finally said yes, thinking that $22,500.00 minus they advertised fee of 10% would come to approximately $20,000.00 in my pocket, better than nothing but not even close to $97,000.00. At that point they received my payment from the person that owed me, ... They kept my payment in their office for almost 2 and half months, from Dec 31 2021 till March 04 2022, 20 phone calls later and a lot of runaround on my behalf from every single one of their employees (let's not forget that these people are supposed to be looking for my best interests, because I already paid them to set up an account and become their client), telling me all kinds of stories they finally sent my cheque, *** ******** ********, I have received a cheque from Dixon Commercial in the amount of just over 12,000.00 **** ******** ****, these ******** people not only convinced me to accept a minimal amount as settlement, they also took from me almost 50% of the recovered funds, that on top of basically selling me off as their customer * ***** **** ** *** ** ******* **** *** *** *** ******* ******** ** **** ******** ******** ****** ******* ***** * ***** **** ** **** * ***** ****** ******* ******* ***** ********** *************

• Review fromDan M

  Date: 31/07/2023

  1 star
  This is a company which at best sells services it cannot back up *** ** ****** ********** ** ***** ****** ** **** *********. A simple web search shows nothing but complaints including an Alberta case by where Dixon Commercial for violations of the Consumer Protection Act and the Collection and Debt Repayment Practices Regulation.
  Avoid this company.

• Review fromConnie O

  Date: 19/06/2023

  1 star
  Dixon commercial keeps calling my number and has for the last 5 years trying to collect on a debt that I was no part of. I separated from my husband 4 years ago and moved out of our rental place and took my name off the lease, whatever happened after I left was not on me. I have blocked numerous numbers from them and have told them many times to not call me but they have not stopped ***** **********. Phone calls and voice-mail all throughout the day and they call from all new numbers. They are **** and when provided with physical evidence that I am not responsible they do not listen or care *** ******** ** ****** **. I am so sick of it.

• Review fromCAL D

  Date: 16/06/2023

  1 star
  **** *** **** *****
  I’ve sent paperwork showing I owe nothing and they accused me of forging paperwork and lying. They also call 3 times in a row from various numbers. Crazy. * **** * ***** **** **** ***** **** ** *** ***** ** *** **** *** *** * ***** ****** 

• Review fromDoug H

  Date: 18/05/2023

  1 star
  ***** **** *** **** ******* *** **** ***** *** ***** ** ***** ****** the company they said I owed money (I had paid this invoice when due in 2018) had already fired them, and threatened to escalate if I didn't "settle" with them. Their Rep, Wylie quoted collection and statute rules that were totally false and when I called them back, his VM box was full. ***** ***** ********** ************* ** *** ***** *** ** **** ******* *** ****** ** ******* ********** **** **** ** ***** **** 

• Review fromDean S

  Date: 13/05/2023

  1 star
  We hired dixon to collect almost $20 000.00 in bad debts for our company, we paid the initial over $1000.00 fee for 2 nd stage collections, nothing was really done for us, we then paid the posted 25 to 40% for 3rd stage collections( ended up being the full 40%) .
  We have only recieved 1 payment even though dixon has collected several accounts for us, they say the " cheque is in the mail".
  We have now had to contact our corporate lawyer to go after dixon for our money.
  Beware of this company, good luck getting any answers or assistance when you call their office, you only get the run around.

• Review fromjohn r

  Date: 14/03/2023

  1 star
  I am a small business owner who hired them in good faith once the membership fee was paid they virtually disappeared . When I enquired as what was being done to follow up on the delinquent accounts. and who was I charge of my portfolio, I was bounced from one employee to the next. With no resolution to any of my accounts , no updates or progress reports from them. When I started getting upset due to lack of progress ( 1 year working on multiple accounts with no results ) I was ****** told to tell it to their complaints department. * ****** ****** ****** ** *** ****** **** ********* *********

• Review fromSherri L

  Date: 24/09/2022

  1 star
  An employee there phoned a wrong number and yelled at a 14 year old without properly explaining who she was. My daughter was intimidated and scared by what this Emma said to her and told her she was a liar. When I tried to contact her, Emma told me who they were looking for and admitted that she had the wrong number and when I asked her to phone and apologize she refused and hung up on me.