We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Online Retailer

AN & Associates

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

This profile includes reviews for AN & Associates's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

AN & Associates has 7 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1.04

    Average of 103 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Ray A

      Date: 08/12/2023

      I bought 3 Hoodies and haven’t gotten a Confirmation yet of when the order is being shipped! These were Christmas gifts! The number i call for the company is discounted or disconnected! I sent a email to them with No Response! I would like my money back for the Hoodies so that I can buy other things for Christmas! The company said that they were a USA company and they keep sending me text messages wanting me to buy more and I can’t find any out about what I have already ordered!

    • Mackenzie M

      Date: 08/12/2023

      I ordered a Himalayan Salt Rock Lamp on 11/26/2023 for $75.84 from the ad advertised by AN & Associates **** ********* **** **** ********. There was no confirmation email and no further contact post-purchase. The order confirmation post-purchase states that most orders process within 3-5 days and if I do not receive information about my shipment after 7 days, to reach out and they would be happy to help. It has been over 11 days since my purchase. I still have not received any confirmation for my purchase. I have reached out 12 times via email, submitted customer support complaints via the website “contact me” query feature, and have tried calling but the phone number listed on the website, but it is out of service. It has been 8 days from my first email, and zero communication. I haven’t received a single response from any of the other 11 emails I have sent either. An automated message comes through once I send a email message that states:
      “Please note that our response time typically ranges from 1 to 3 business days. Rest assured, we are committed to providing you with the best possible service.”
      I can’t get any communication and have lost $75.84 on my purchase. I wanted the lamp as a gift, but now just want a refund, which I cannot get either. ***** *** ******** ********** ***** **** ******* ** *** ****** ******** ****** ***** *** **** ********** ** * *********** *** ***** ** ** *** ** ****** *** ****** *** ****** ******* ** **** ******* ***** ********** ******* **** ******** ** *** *** **** ***** ** *** ******* **** ******** ***** ***** *********** **** ***** ******** The prices keep changing drastically day-to-day for the same products on the website, which is another red flag. ****** ****** ** ********* ** this site, as the lack of communication raises red flags regarding legitimacy. All I want is a refund as soon as possible.

    • Kelly A.

      Date: 25/11/2023

      This company is a ****- they ***** pictures from ******** to use as the shoes they are selling. Quality is terrible, no response to emails to request return (following their process noted on their website). Phone number on website is disconnected. ** *** *** **** ********

    • Diane M.

      Date: 21/11/2023

      As you can see they have a Canadian address. I ordered solar lights and received the wrong item. When I complained they told me that they moved from Canada to China. Really??? They have so many items that it can happen that they ship the wrong item. I was given the option of either a 20% discount or return the item back to China. So on a $30 purchase I received $6. ****** **** * **** ** **. I wouldn't recommend they to anyone. I don't feel they should be able to do business in the US.

    • Laura B

      Date: 19/11/2023

      I spent $192.00 on five sweatshirts and I haven’t received my sweatshirts that I placed an order in October. I bought for Christmas presents and I have emailed them several times and I get no response except we will get back to you in 1-3 business days. I wish I had looked them up before I spent over $200.00 including tax and shipping. I can’t believe how legit this company seems only to be fake! *** **** ******* ***** **** ** ** ***** **** ** ******** ******* **** ****** ** **** **** ************

    • Kim K

      Date: 14/11/2023

      * **** **** ******* I ordered two pair of Comfy Moccasin "Women's Winter Boots" for a total of $98 USD. I have never been so disappointed in a purchase. *** **** * **** ******* * ******** ****** ** * ******** But the quality and presentation of these boots was so poor, I felt compelled to issue a fair warning to anyone purchasing from the Comfy Moccasin company. I was embarrassed to even donate them. I actually threw them away rather than deal with the hassle and cost of returning them.

    • Susan K

      Date: 11/11/2023

      ***** Never received the item, and no reply on phone call or emails.

    • dawn m

      Date: 07/11/2023

      Tried for days to cancel my order emails and calls never answered. Called my CC company to find out that this company is based in China and that I was also charged an international fee on top of the payment for the order sent them all the emails invoice and photos of the products disputing them this company shouldn't be allowed to operate if they cant take care of the customer

    • Thea S

      Date: 06/11/2023

      I ordered what was advertised as **** Blue jeans. When I received the package what I got was a cheap pair of homemade jeans in a size small that were huge. I'm normally a size 8. The crotch was crooked, the waist came up to my breasts, what a joke. $49 for these ******* jeans and no one to call for a refund. * **** ** ****** ***** **** **** ******* *** ********** ** **** **** **** ****** **** ******* **** *** *****

    • Michele E

      Date: 04/11/2023

      I ordered jeans over a month ago. Never got an email receipt or confirmation. I still haven’t received them.

    AN & Associates is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.