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Average of 472 Customer Reviews
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Review fromAndy D
Date: 20/06/2023
1 starBe careful before signing the contract with this company. They tell you that the waiting time is a maximum of 34 weeks and it is not true at all. I have been waiting for a year and there are still three windows that were installed with issues so I have to deal with warranty now. They stained my carpet and very poorly done caulking in several places. If you can, look for another company for your doors and windows.
Verdun Windows and Doors
Date: 21/06/2023
**** we are fully committed to working with you to resolve any outstanding concerns and are already scheduled to return to make the corrections. We hope you will consider re-evaluating your review and consider the finished product and improved home comfort levels and energy savings once we have completed the work.Review frompatrick f
Date: 20/06/2023
5 starswell done install of front door ! clean and very neat new front door !Verdun Windows and Doors
Date: 21/06/2023
Thank you for choosing Verdun, we're very pleased to know you are satisfied.Review fromPauline M
Date: 16/06/2023
4 starsExcellent pre-service information, both written and verbal. Patience was required by ***** but he definitely answered all my questions, politely and efficiently. If the installation goes as well as the contract to purchase the new doors, we will be very satisfied.Having a computer and printer with the salesperson, proved to be very effective as you could view the product you were purchasing and the quotation was instantaneous.We would definitely highly recommend the salesperson *****.Verdun Windows and Doors
Date: 19/06/2023
Thank you for choosing Verdun and for your kind words! We're delighted that ***** provided excellent service and assistance and addressed all your questions. We always strive to simplify the process for our customers each step of the way and are glad you found the visualizes and instant quote helpful.Review fromLinda P
Date: 15/06/2023
4 starsOn June 14th we were scheduled for a replacement window to be installed and two front windows to be fitted with flashing. The window did not appear and is again scheduled for the 23rd of June. **** and **** did finish the flashing job with professionalism, and in good time. We were impressed with them both and look forward to them returning on the 23rd for the window replacement. Let us hope that this contract will finally come to an end after 14 months since the date of order.Verdun Windows and Doors
Date: 16/06/2023
We wanted to express our gratitude for your kind feedback for the installers who worked at your home this week. Your comments mean a lot to us and are most welcomed. We're eagerly looking forward to completing the remaining tasks and installing your finished product next week. Your satisfaction is our utmost priority, and we're excited for you to see the end results!Review fromFrancis V
Date: 13/06/2023
5 starsVery happy with **** and his crew, the installed our new Patio Door in about 2hrs and it looks great. Thank you so muchVerdun Windows and Doors
Date: 14/06/2023
Thank you very much for sharing your satisfaction with the new door and installation work. We appreciate hearing from you!Review fromDenis Y. C
Date: 13/06/2023
4 starsBons produits. Trs bon service d'installation; les ouvriers taient trs gentils et attentionns pour remettre les leiux dans le meilleur tat.Deux suggestions pour Verdun:1. R***** dans la livraison: l'automne 2022, lorsque la commande avait t donne, j'avaiis demand que l'installation se fasse au mois de mai. Il y avait amplement de temps pour organiser cela. Lorsque j'tais prt (dbut mai 2023), on m'a dit qu'il fallait fabriquer et attendre encore plus d'un mois avant la livraison. Pourtant, j'avais dj pay une partie de la commande. SVP faire confiance au client sur son engagement vous recevoir selon son agenda, surtout lorsqu'il a dj pay une partie de la commande.2. Langue de communication: SVP communiquer en franais avec les clients francophones. Il est plutt incroyable de faire cette demande une entreprise de Vars (Ont.) situe au coeur de la fancophonie **********...Merci de tenir compte de ces suggestions.Verdun Windows and Doors
Date: 14/06/2023
Bonjour *****, merci pour vos suggestions utiles et merci d'avoir choisi Verdun. Nous apprcions tous vos commentaires et nous nous excusons pour tout inconvnient. Nous esprons que vous tes satisfait de vos nouvelles fentres.Review fromFlavio P
Date: 12/06/2023
5 starsWe had French doors installed today. The installers, led by ********* were prompt, professional, friendly, courteous and tidied up after the installation. **** also took the the time to explain the process as the installation was proceeding. **** and ****** were outstanding. It is the third time we use Verdun Windows and Doors and are, to date, always very satisfied. We will continue to use Verdun.Verdun Windows and Doors
Date: 15/06/2023
We're proud to have **** and ****** as part of our team, and we'll be sure to pass along your kind words to them. Your continued satisfaction means the world to us, and we're grateful for your loyalty. We strive to deliver the best products and service to our customers, and it's wonderful to hear that we've been successful in meeting your expectations.Review fromGabrielle W
Date: 08/06/2023
2 starsWould not recommend.It took 14 months from the point of giving our deposit to installation. Given the pandemic, we were willing to look past that. They installed three windows today and I am so disappointed with their service. Most of the screens were not installed properly, the windows are absolutely filthy, they got caulking on the walls and the floor, and they left big black marks on our hardwood floors. There are also windows where the seal is bulging and coming away from the window, so they are obviously not well manufactured. Considering the price we paid (almost $4,000 for three windows) I was expecting more pride in their work. Will not be purchasing from them in the future and would not recommend.Verdun Windows and Doors
Date: 09/06/2023
We apologize for the issues you encountered during the installation of your windows. We take your feedback seriously and are sorry for any inconvenience caused. We appreciate your feedback and will address the concerns you raised with our installation team. We strive to provide quality service and will work to ensure a better experience for our customers in the future. Thank you for bringing these matters to our attention.Review fromRoger L
Date: 08/06/2023
4 starsThe technician send in response to a request for service was prompt, professional, efficient and polite. He explained what he was doing and ensured that we were satisfied.Review fromMichelle F
Date: 05/06/2023
4 starsWe had four patio doors installed. The installers ***** and ***** were very polite and professional. Very happy with the new doors and their work.Verdun Windows and Doors
Date: 06/06/2023
Thank you for the nice review for ***** and *****!
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