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Business Profile

Online Retailer

The Brown Bear

Reviews

Customer Review Ratings

4.59/5 stars

Average of 66 Customer Reviews

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Review Details

  • Review fromGrace H

    Date: 26/03/2024

    5 stars
    Beautiful Moccasins. Top tier quality. Would absolutely purchase another pair!
  • Review fromCynthia B

    Date: 15/03/2024

    5 stars
    Great quality and Care put into these products. They have great service and great communication as well. Appreciate this service.
  • Review fromDee M

    Date: 09/01/2024

    1 star

    Dee M

    Date: 09/01/2024

    I ordered an earthing mat and after thoroughly testing it found it to be defective, the item does not provide a connection to ground. After contacting customer service they told me I was unable to return the unused product as it is a personal use item. I recommend buying from a more honest reputable seller.

    The Brown Bear

    Date: 10/01/2024

    Hi *******,As mentioned before, if you want to discuss the possibility of an exception to return your order, we need you to stop hastily posting bad reviews all over the place based on incorrect information. As mentioned before, our products are not defective and we are not scammers. You simply don't want to set aside what you "know" to be true. This is not an electrical product and cannot be judged as so. We have had this problem with another person in the past, and they, too, had an electrical background. Once they understood that the two are not related, they were able to understand that the product/cord(s) are not defective. Despite our return policy being clear about items that are non-returnable, we do make exceptions from time to time. That being said, exceptions are made for people who ask nicely.
  • Review fromKathy E

    Date: 07/01/2024

    5 stars
    I love the Apache moose hide moccasin boots, such soft and beautiful leather. The fit is perfect and very comfortable.
  • Review fromMark T

    Date: 02/01/2024

    5 stars
    Excellent customer service and amazing quality. My wife is very peticular with her slippers and these did not disappoint. Will definitely be buying from here again.
  • Review fromMaria W

    Date: 23/12/2023

    5 stars
    Bought the glass mugs, one of each design. we and guests love the designs and their functionality.
  • Review fromBob M

    Date: 20/12/2023

    5 stars
    Wow what a great company to deal with, excellent service fast delivery
  • Review fromFB M

    Date: 13/12/2023

    5 stars
    The mocassins and sandals were exactly as advertised and fit well. Although it will take many years for them to wear out, will definitely buy them again.
  • Review fromB F

    Date: 02/12/2023

    4 stars
    Loved the pair this time. Bought previous pairs that were too small.
  • Review fromElizabeth H

    Date: 13/11/2023

    5 stars
    Omg these 2 pairs of slippers I ordered are amazing,I absolutely ?? %love them,they are christmas gifts for my husband and brother so as soon as ?? gives them to them I will add a picture..ty so much for your extordionary service.

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