Reviews

This profile includes reviews for Walmart Claims Services, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Walmart Claims Services, Inc.

  Bentonville, AR 72712-6207

• 

  Walmart Claims Services, Inc.

  PO Box 6115 Temple, TX 76503-6115

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  Walmart Claims Services, Inc.

  310 29th St NE Ste 101 Puyallup, WA 98372

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  Walmart Claims Services, Inc.

  4747 Mclane Pkwy Temple, TX 76504-4854

Review Details

• Review fromElaine K

  Date: 12/12/2023

  1 star
  I heard that Walmart Auto Care allows people with little or no auto mechanics knowledge or experience work there (this from someone who worked for one of their auto care centers). I am currently in a claims process myself with them regarding a tire installation and product issue. Contact the CEO at doug dot mcmillon at wal-mart dot com, or mail their legal dept. in Bentonville, AR a certified letter regardng your issue or you will endlessly go around a mulberry bush with them.

• Review fromVolkan A

  Date: 11/29/2023

  1 star
  They scratch my car while changing oil it happen front of my eyes. Manager open claim and received e-mail about getting estimate after sending the estimate no answer no text or e-mail really huge scam imagine how many people in trouble and they ignore them such a shame for big companies like this

• Review fromKerry K

  Date: 11/23/2023

  1 star
  Do not shop online with Walmart, they do not stand behind advertised prices. I was scammed with a purchase. False advertising, they did not stand behind advertised price and sent me the wrong item twice and refused to send correct item for advertised price.

• Review frommegan d

  Date: 11/13/2023

  1 star
  if i could give 0 or less i would… tyler from claims was supposed to help me get reimbursed after walmart totaled my car and stranded me in another state. no answer on my end. my mechanic tried getting in contact (phone AND e-mail) still nothing. at this point we have to take legal action! do better. it’s bad enough there’s an entire department that has to focus on paying people back that you screwed over.

• Review fromsteve e

  Date: 11/13/2023

  1 star
  well i am not sure if this is the right place to voice my disgust with walmart but we are senior citizens who have spent hundreds if not thousands of dollars shopping with walmart. my wife writes in the instructions every order to pls have the delivery person knock to let us know our order has arrived on our porch they never comply and nothing is done about it when my wife complains.ON the last order we made which was cookies they arrived all crushed and broken up.in the past if we had a problem walmart told us they do not want food back just donate it and gave us a refund.on 11/12/23 we received yet again another broken up packages of cookies.she went online and spoke to a couple of people and in the end was told the only way she gets a refund is if she sends back the cookies.??all of a sudden they are treating us this way?the first girl she spoke to(laura)i believe her name was told her she could not find our info and cut the chat off!!. AND NOT FOR NOTHING AGAIN I SAY WE HAVE SPENT A LOT OF MONEY WITH THEM IN THE PAST FEW YEARS.this is not the treatment we expect to receive by any means.i am sure they will not miss our little monies we spend with them but there are plenty of competitors looking for the business.

• Review fromShaun C

  Date: 11/11/2023

  1 star
  Walmart scammed me and then wont let me speak to a supervisor!!!!! They run a sale on the coffee maker. Multiple stores and their warehouse show it in stock. I purchase online with 3 other items to be picked up at my store. I get an email an hour before pickup saying no coffee maker. It says they can ship it to me in 3 days. Not what I wanted, but okay. I try that, then it says they don't ship to my address. Keep in mind they have shipped to my address before. I do not live in the country, I live in a large city. I call customer service and they will ship it to me at full price .They claim they have bunchs during the sale, then magically nobody has them and they dont ship to my area any longer, unless I pay full price. SCAM SCAM SCAM. i ask for supervisor and wait on hold. This was over 30 minutes on the phone at this point. Supervisor blows smoke up my butt for 2 minutes and then tells me the same load of crap. I ask for her supervisor. Supervisor-"he's not in till monday." Me- "I need him to call me." Supervisor- "no, and that I couldn't speak to anyone else." I asked her to cancel my entire order and she tries to close my entire account. 3 times!!! Finally she says she canceled the order and we hang up. Only to find that she canceled the three items that were in stock and did not cancel the coffee maker!!!! I cant be alone in this. I would love a class action lawsuit against these ridiculous scam artists.

• Review fromEmir K

  Date: 11/07/2023

  1 star
  Sams club damaged my vehicle while it was in there shop. Walmart claim services asked for a estimate which was sent in. Since then I’ve called every week and never received a call back and sent emails. Never responded to anything.

• Review fromAndrea H

  Date: 11/03/2023

  1 star
  My kitty passed away last week. I spent an hour uploading photos that I wanted to have printed for his memorial. Your company canceled my order without reason, right before I was getting ready to go and pick them up. I tried to get on chat and ask why, and was told I would need to call. I called, and was told I needed to wait five minutes to be transferred to another department. As soon as I got to that deparment, the lackluster representative told me it was 'probably because I used a different payment method', although I used my checking account debit card. Then she hung up on me before I could ask any further questions. I spent all morning crying, uploading these photos, only to be treated with utter and callous disregard not only by your customer service representatives but by whoever randomly canceled my order, when there was nothing at all unusual about it. After being a decades long loyal customer, I am disgusted by Walmart right now and am already identifying alternative stores I will be using for all my needs.

• Review fromBrittany H

  Date: 10/16/2023

  1 star
  Heidi from Walmart claim center never respond back Everytime I call her ext voicemail I wait for week no answer

• Review fromOlivia H

  Date: 08/30/2023

  1 star
  I order a Gotham pot and pan 20 pc set and it was deliver to another address in another state