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Business Profile

Waste Management Services

CARDS Recycling

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Waste Management Services.

Reviews

This profile includes reviews for CARDS Recycling's headquarters and its corporate-owned locations. To view all corporate locations, see

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CARDS Recycling has 15 locations, listed below.

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    Customer Review Ratings

    1.06/5 stars

    Average of 230 Customer Reviews

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    Review Details

    • Review fromDrew J

      Date: 06/26/2025

      5 stars
      Cards took over the contract of the city of Springdale and it has been flawless. Easy transition with the team and fantastic service weekly.
    • Review fromJohnny L

      Date: 06/25/2025

      5 stars
      I have been a customer of CARDS for 2 years. I have a dumpster serviced weekly. Service has been great.
    • Review fromAmy H

      Date: 06/12/2025

      1 star

      Amy H

      Date: 06/12/2025

      If I could leave zero stars I would. This is the absolute worst company with the worst customer service. Had called and scheduled a large bulk pick up and was told it would be collected on the next trash pickup… THAT WAS 3 weeks ago!! Tried calling to see what the hold up is and they either don’t know what I’m talking about or they’re not sure if they can take the items even though I was told they would when I first called to schedule

      CARDS Recycling

      Date: 06/25/2025

       I’d like to take a closer look at your account, but I’m having trouble finding it in our system. Please email [email protected] with the subject line "BBB Review" and include your service address so I can investigate this further and work toward a resolution. Looking forward to helping, thank you Amy!
    • Review fromChristy Q

      Date: 05/16/2025

      1 star
      This company is absolutely the worst. I called over a week in advance to schedule a container. I scheduled delivery for a Wednesday since work was to begin on Friday, just to allow for hiccups. Well no container on Wednesday so I called and was told it would be Thursday then no container again so I called at 8 am, 10 am, Noon, 1 pm 2 pm on Friday to be told it is out for delivery. When I call back at 3 I refuse to hang up till I know exactly where the container is, well come to find out they do not have one to deliver. This is so upsetting considering I have paid people to be at my house for work. ABSOLUTELY do not depend on this company!!!!
    • Review fromAshley S

      Date: 04/17/2025

      1 star
      CARDS has never once picked up our trash or recycling without us calling them to do so, and never on the scheduled pick-up day. We have had service for more than three months. I would strongly advise against using them.
    • Review fromJean R

      Date: 04/14/2025

      1 star
      The absolute worst service ever! We had trash service with another company for over 25 years and they closed and CARDS bought them out….I have had to call them every month for random charges they just decided to tack on….they pick and choose a couple of trash bags to take and then leave the rest….you call and call and half the time you can’t get anyone to even answer the phone! I mean….is this actually how people do business these days? It’s amazing that they are even still operating.
    • Review fromJennifer H

      Date: 04/09/2025

      1 star
      We were never contacted about out pick up date being changed. Then 2 plastic trash bins were delivered that were not asked for. I told them to come get their 2 plastic bins for we did not want them. I was told that we could not use the 3 metal 55 gal barrel trash cans with lids. And I clearly told Cards that we no longer wanted their service. We have used those can for over 20 years and was not going to use their plastic ones. I wa told it would take 24 to 48 hours for the plastic bins to be picked up. Fast forward to the next week and those plastic pins were still here. Called again and told Cards to come pick their bins up. I left to run some errands and when I returned our 3 metal 55 gal drum cans with lids were gone. Those were our cans that we paid for and have never belonged to any of the trash services we have used over the 20 pluse years. Cards was call and told to return our cans with lids. We were also told our check would be mail back to us as soon as Cards received it. Well that was a lye too. They tried to cash it making us having to put a stop payment on it. All we want is our cans with lids returned. There was never any contract or anything on the billing we received stating that we had to use the plastic bins. Their customer service is rude. We'll hang up on you. They recognize a number they will not answer. I would never, ever ever recommend using this company for your trash pickup.They are horrible they are awful. And you are lucky if they even pick your trash up too.
    • Review fromRobin J

      Date: 04/03/2025

      1 star
      My trash cart was stolen the very same day the trash was picked up on April 1, 2025. My bill is automatically deducted from my checking account every 3 mo. They told me my cart would NOT be replaced unless I pay $75 for a new cart. My pmt of $79.14 was deducted from my account on March 13, 2025 for 3 mo. of service. I will NEVER EVER use this company again!!!
    • Review fromBelinda C

      Date: 03/19/2025

      1 star
      The worst service. I’m trying to get a refund for a service I didn’t get. And they still pre-bill me for the next quarter after I’ve canceled. This whole place is a scam. They show up to pick up trash at one time every three weeks on random days. They don’t deserve the one star Truly the worst service I’ve ever had of any company No idea how they stay in business
    • Review fromK-Anna S

      Date: 02/27/2025

      1 star
      I asked for a full refund because they kept skipping my trash, someone put in the system that I paid by check when I paid by card. So I had to have a check mailed. No problem, almost a month later I still haven’t received my check. I don’t have the luxury of swallowing that money or affording a new trash service until I get this refund back. So now I have trash piling up thanks to CARDS. Yall are TERRIBLE. Like bad.

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