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Business Profile

Electronics Recycling

Buyback Boss

Reviews

This profile includes reviews for Buyback Boss's headquarters and its corporate-owned locations. To view all corporate locations, see

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Buyback Boss has 2 locations, listed below.

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    Customer Review Ratings

    4.71/5 stars

    Average of 252 Customer Reviews

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    Review Details

    • Review fromJason W

      Date: 01/15/2025

      5 stars

      Jason W

      Date: 01/15/2025

      This is the 4th iPhone that I've sold to Buyback Box and I've been very pleased with each of my experiences. The payments they gave me were at the higher end of the different online companies that I shopped around at. I was happy with the speed of the evaluation and payment. The couple of times that I had to reach out to them with a question they were very quick to respond. I plan to continue using Buyback Boss in the future. I would definitely recommend!

      Buyback Boss

      Date: 01/17/2025

      Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future. Thank you!
    • Review fromPatricia R

      Date: 01/13/2025

      5 stars

      Patricia R

      Date: 01/13/2025

      Great communication. They answered questions promptly via text and made it easy to get my old phone to them. They performed an honest evaluation and got back to me quickly with an offer. Very professional and courteous.

      Buyback Boss

      Date: 01/14/2025

      Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future. Thank you!
    • Review fromPatricia W

      Date: 01/13/2025

      5 stars

      Patricia W

      Date: 01/13/2025

      I was very pleased with the results from Buyback Boss. They had quoted me a price and when they inspected my IPhone they even increased the buyback price. I would definitely recommend anyone selling their phone to check them out.

      Buyback Boss

      Date: 01/14/2025

      Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future. Thank you!
    • Review fromRon K

      Date: 01/13/2025

      5 stars

      Ron K

      Date: 01/13/2025

      I used Buyback Boss to recycle an old iPad, using the serial number to get a quote. They gave instructions about formatting the iPad and instructions for sending it to them. Which I did, andwhen they received it, they confirmed that it was as I said; and then they sent me a link to get a gift card at any number of businesses, many that included a bonus to the actual amount of the payment. I chose an ****** gift card. Their communication throughout the process was excellent. I'd definitely use them again.

      Buyback Boss

      Date: 01/20/2025

      Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future. Thank you!
    • Review fromCarl R

      Date: 01/13/2025

      5 stars

      Carl R

      Date: 01/13/2025

      Good trade in site with higher pay out then others for my item. The money quoted for the ipad pro I traded in was exactly what they paid out. They didn't try to nickel and dime me and say the condition of the ipad was worse then I listed it as. Quick and Easy process. Will trade in with them again.

      Buyback Boss

      Date: 01/20/2025

      Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future. Thank you!
    • Review fromGabrielle A

      Date: 01/10/2025

      5 stars

      Gabrielle A

      Date: 01/10/2025

      The customer service was phenomenal. They are very responsive and helpful. The Buyback-pricing was reasonable and competitive. Their website was easy to navigate and processing time was quick.

      Buyback Boss

      Date: 01/13/2025

      Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future. Thank you!
    • Review fromMary Jo C

      Date: 01/09/2025

      5 stars

      Mary Jo C

      Date: 01/09/2025

      My husband and I have sold two phones to this company. Communication was very clear and we received more for each phone than originally expected. A big thumbs-up for Buyback Boss!

      Buyback Boss

      Date: 01/13/2025

      Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future. Thank you!
    • Review fromAnthony S

      Date: 01/09/2025

      5 stars

      Anthony S

      Date: 01/09/2025

      Excellent Service! Will definitely use again and recommend to everyone!

      Buyback Boss

      Date: 01/13/2025

      Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future. Thank you!
    • Review fromMike C

      Date: 01/09/2025

      5 stars

      Mike C

      Date: 01/09/2025

      This seems to be a good business to deal with. This is the second time over a few years that *** used their service. I would recommend them to anyone that is looking to buy or selling their devices. Will be back again when myself or family needs to buy or sell.

      Buyback Boss

      Date: 01/13/2025

      Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future. Thank you!
    • Review fromStephanie B

      Date: 01/06/2025

      5 stars

      Stephanie B

      Date: 01/06/2025

      I experienced quick and polite customer service -- I would do business with them again.

      Buyback Boss

      Date: 01/13/2025

      Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future. Thank you!

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