Reviews
This profile includes reviews for OneAZ Credit Union's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 458 Customer Reviews
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Review fromCreed W
Date: 10/19/2022
5 starsCreed W
Date: 10/19/2022
I had a somewhat unique situation of needing to deposit a check that I had received as a refund. The check was made out to my father who passed away last year. This wouldnt be as big of a challenge if I was able to go to a local branch, but I recently moved out of state where there are no local branches for me to go to. I called the member services number and spoke with *******. ******* was a great help and went above and beyond to try to help me with my situation and through her efforts and conversations with her supervisor, she was able to help me get my situation resolved. ******* was very insistent on getting me the help I needed and was very friendly and professional throughout the entire call. I am very grateful for her help to get this done because otherwise I may have had to go jump through a lot of other hoops to try to get it accomplished. Thank you to ******* and your team.
OneAZ Credit Union
Date: 10/20/2022
Thanks for sharing your experience with OneAZ, Creed! We are thrilled to hear that ******* was able to provide helpful service for you. We value your membership and look forward to serving you again soon.Review fromBarbara Z
Date: 10/18/2022
5 starsBarbara Z
Date: 10/18/2022
***************************** was very helpful and patient with me. We decided I needed to do a wire transfer to accomplish my goal and she set up a Zoom appointment for me and told me what to have ready. Thanks ********!OneAZ Credit Union
Date: 10/19/2022
Thanks for sharing your experience with OneAZ, *******! We are thrilled to hear that ****** was able to provide helpful service for you. We value your membership and look forward to serving you again soon.Review fromArt G
Date: 10/18/2022
5 starsArt G
Date: 10/18/2022
Aces!Had an issue with purchasing iBonds from our Fed Gov. ** usual it got screwed up on the Fed end. ****** from OneAZ was great about looking up my info and helped find the mistake. She was personable and professional. Love this credit union!! Thank You ******!OneAZ Credit Union
Date: 10/19/2022
Thanks for sharing your experience with OneAZ, Art! We are thrilled to hear that ****** was able to provide helpful resolution for you. We value your membership and look forward to serving you again soon.Review fromKristophor H
Date: 10/17/2022
5 starsKristophor H
Date: 10/17/2022
I banked with OneAZ for almost 8 years and loved every moment of it. Recently, with a heavy heart, I had to close the account because I moved out of state (WA). Every interaction I had with customer service was top notch. From online and over the phone services to in-person banking, 5 stars all around. I came to OneAZ with no credit/bad history with financial institutions and they took a chance on me. Now I have almost a 700 credit score. OneAZ save my financial life ****%! I highly recommend this credit union to anyone especially folks looking for a second chance. Thank you.In addition, ***************************** (from the Phoenix branch by way of the **** was super helpful with closing the account.OneAZ Credit Union
Date: 10/18/2022
Thank you for sharing your experience with OneAZ, **********! We are thrilled to hear you enjoyed banking with us for so long. We would be honored to call you a member again and wish you well in **********.Review fromBekki H
Date: 10/13/2022
5 starsBekki H
Date: 10/13/2022
I needed a copy of some old statements that were not on the website. I was truly expecting a ***** day wait to receive them. They were in my inbox the same afternoon. I'm quite impressed. No national bank would have that kind of turnaround. I definitely give 5 stars for that!In addition they always have very friendly staff and my interactions with them are always pleasant. thank you!!OneAZ Credit Union
Date: 10/14/2022
Thank you for sharing your experience with OneAZ, *****! We are thrilled to hear you received helpful service. We value your membership and look forward to serving you again soon.Review fromCynthia S
Date: 10/12/2022
5 starsCynthia S
Date: 10/12/2022
*************************** was a great help with a problem I had. She was not only helpful but friendly and didn't make me feel like an idiot even though I made a dumb mistake. Thank you ******* for your kindness!OneAZ Credit Union
Date: 10/14/2022
Thank you for sharing your experience with OneAZ, *******! We are thrilled to hear you received helpful service from *******. We value your membership and look forward to serving you again soon.Review from[email protected] M
Date: 10/07/2022
5 stars[email protected] M
Date: 10/07/2022
************************************* was professional and helpful, she helped me to set up automatic payment! Thank youOneAZ Credit Union
Date: 10/11/2022
Thank you for sharing your experience with OneAZ! We are thrilled to hear you received helpful service from *********. We value your membership and look forward to serving you again soon.Review fromDaphne C
Date: 10/06/2022
5 starsDaphne C
Date: 10/06/2022
I am a new customer to ********************** and wanted to setup my online business banking account, but ran into difficulties which required my calling their customer service number. The service representative, *****************************, was amazing. The service she provided me was stellar, and I greatly appreciated my first customer service encounter with **********************. ******* was professional, friendly and tenacious. At each road block I experienced, she tenaciously took me to another way to avoid those road blocks, and I successfully registered my account online and gained access. I want to thank ******* for the ***** she extended to me today. What a lovely person!Carry the Light MinistriesOneAZ Credit Union
Date: 10/07/2022
Thank you for sharing your experience with OneAZ, ****** ! We are thrilled to hear you received helpful service from *******. We value your membership and look forward to serving you again soon.Review fromKevin V
Date: 10/04/2022
5 starsKevin V
Date: 10/04/2022
Great **************** from **************** 10 out of 10OneAZ Credit Union
Date: 10/05/2022
Thank you for sharing your experience with OneAZ, ***** ! We are thrilled to hear you received helpful service from *******. We value your membership and look forward to serving you again soon.OneAZ Credit Union
Date: 10/05/2022
Thank you for sharing your experience with OneAZ, ***** ! We are thrilled to hear you received helpful service from *****. We value your membership and look forward to serving you again soon.Review fromChristopher C
Date: 10/04/2022
5 starsChristopher C
Date: 10/04/2022
I called for a relatively simple issue that needed to be resolved. I spoke with *************************** and she, not only handled my issue, but went above and beyond my expectations to verify that all the details were input correctly into the system so as to avoid future similar issues. ******* was very upbeat, happy and genuinely concerned with helping me and I was pleased to have the opportunity to speak with her. She addressed my issue/concern quickly, professionally and effectively! Thank youOneAZ Credit Union
Date: 10/05/2022
Thank you for sharing your experience with OneAZ, *********** ! We are thrilled to hear you received helpful service from *******. We value your membership and look forward to serving you again soon.
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