Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Credit Union

OneAZ Credit Union

Reviews

This profile includes reviews for OneAZ Credit Union's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

OneAZ Credit Union has 20 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.88/5 stars

    Average of 457 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromJana R

      Date: 03/04/2025

      5 stars

      Jana R

      Date: 03/04/2025

      ******* ******* was very knowledgeable and friendly when I contacted the ** over the phone. She was personable, professional, and efficient. I appreciate her effort to fully understand my questions and get me comprehensive answers. Ms. ******* exemplifies a great employee who truly cares about members. Thank you for your excellent service.

      OneAZ Credit Union

      Date: 03/07/2025

      Thank you for sharing your experience with OneAZ, ****! We are thrilled that ******* and our Virtual team provided you with helpful service. We look forward to serving you again.
    • Review fromNancy G

      Date: 03/03/2025

      5 stars

      Nancy G

      Date: 03/03/2025

      We are very pleased with the treatment and respect we get from **** ****. We have been clients of Theos for years. We have used him to open our banking and savings accounts also our ********************** card. Recently we needed help setting up Zelle for them and our other bank so we can transfer money between accounts. He worked with us for an hour and never got frustrated. We never feel rushed with ****, hes the best.The Gordons (Brambie and *****)

      OneAZ Credit Union

      Date: 03/05/2025

      Thank you for sharing your experience with OneAZ, *****! We are thrilled to hear that **** and our Glendale team provided you with helpful and respectful service. We value your membership and look forward to serving you again.
    • Review fromFeliz M

      Date: 03/03/2025

      5 stars

      Feliz M

      Date: 03/03/2025

      ****** ***** helped me get my card isstaken care if 8n mins!OneAz protects their customers from fraud, unauthorized purchases. This is why is have been a member for over 25 yrs!Thanks to all the team members at OneAz! Keep up the fantastic job ??

      OneAZ Credit Union

      Date: 03/05/2025

      Thank you for sharing your experience with OneAZ, Feliz! We are thrilled to hear that ****** and our Virtual team provided you with helpful service. We value your membership and look forward to serving you again.
    • Review fromByron F

      Date: 03/02/2025

      5 stars

      Byron F

      Date: 03/02/2025

      Super fast auto refinance saving me nearly $200/month. **** ****** was on top of things and we finished the transaction in a matter of a few days. On site notary had me in and out before my appointment was even to begin. Thorough and quick = OneAzCU! Thanks, guys.

      OneAZ Credit Union

      Date: 03/05/2025

      Thank you for sharing your experience with OneAZ, *****! We are thrilled to hear that **** and our Virtual team provided you with helpful and thorough service. We value your membership and look forward to serving you again.
    • Review fromBenjamin H

      Date: 02/27/2025

      5 stars

      Benjamin H

      Date: 02/27/2025

      ****** *****, was amazing and professional. Answered all of my questions

      OneAZ Credit Union

      Date: 03/03/2025

      Thank you for sharing your experience with OneAZ, ********! We are thrilled that you received helpful and professional service from ****** and our Virtual Team. We value your relationship and look forward to serving you again.
    • Review fromSteven F

      Date: 02/20/2025

      5 stars

      Steven F

      Date: 02/20/2025

      Karen was awesome, prompt and knowledgeable, very polite and quick response

      OneAZ Credit Union

      Date: 02/26/2025

      Thank you for sharing your experience with OneAZ, ******! We are thrilled to hear that ***** and our Virtual team provided you with helpful service. We value your membership and look forward to serving you again.
    • Review fromLance D

      Date: 02/18/2025

      5 stars

      Lance D

      Date: 02/18/2025

      My experience was five-star-stellar, today at your Cottonwood AZ location.The banker who helped me was professional, friendly, and thorough.I came away with exactly the investment plan I needed.I love OneAZ Credit Union :)

      OneAZ Credit Union

      Date: 02/24/2025

      Thank you for sharing your experience with OneAZ, *****! We are thrilled to hear that our ********** team provided you with helpful service. We value your membership and look forward to serving you again.
    • Review fromBrianne S

      Date: 02/15/2025

      5 stars

      Brianne S

      Date: 02/15/2025

      Great customer service! I have banked with them for several years and have never been disappointed in their service. I just opened an refinance auto loan today. My Virtual banker, ***** Gardea *****, made the process extremely simple and straightforward.

      OneAZ Credit Union

      Date: 02/19/2025

      Thank you for sharing your experience with OneAZ, *******! We are thrilled to hear that ***** and our Virtual team provided you with seamless service. We value your relationship and look forward to serving you again.
    • Review fromCon F

      Date: 02/04/2025

      5 stars

      Con F

      Date: 02/04/2025

      Excellent customer service, great listening skills, patient and professional. Thanks *******! ??

      OneAZ Credit Union

      Date: 02/10/2025

      Thank you for sharing your experience with OneAZ! We are thrilled to hear that ******* and our Virtual team provided you with patient, professional service. We value your relationship and look forward to serving you throughout your membership.
    • Review fromMichael C

      Date: 02/01/2025

      5 stars

      Michael C

      Date: 02/01/2025

      My OneAz representative ****** ****** was very professional and courteous with me throughout my personal loan process, a true professional and excellent customer service! Sincerely, ******* *******

      OneAZ Credit Union

      Date: 02/03/2025

      Thank you for sharing your experience with OneAZ, *******! We are thrilled to hear that ****** and our Virtual team provided you with helpful and professional service. We value your membership and look forward to serving you again.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.