Reviews
This profile includes reviews for A1 Garage Door Service's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 267 Customer Reviews
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Review fromKathy S
Date: 06/20/2023
5 starsKathy S
Date: 06/20/2023
I have been using Armstrong Garage Door Inc. for many years. They are always give expert, prompt and friendly service. It is nice to have someone that you feel confident will give good service at a fair price. I highly recommend this company and I always ask for Jeff, he's amazing!
A1 Garage Door Service
Date: 06/22/2023
Thank you so very much Kathy!! Armstrong Garage Door appreciates your loyalty to our business and we appreciate the review for Jeff.Review fromERIC E
Date: 06/20/2023
1 starERIC E
Date: 06/20/2023
A1 GARAGE DOOR SERVICE...I WILL NEVER USE AGAIN VERY DISAPPOINTED THEY WERE NOT HONEST AS THEY SAY THEY ARE.....ON MAY 7 I RECEIVED A COUPON FOR A GARAGE DOOR TUNE UP ...TECH ARRIVED WEIGH MY GARAGE DOOR AND QUOTED ME ALMOST 900.OO FOR SPRINGS ECT....I CALL SOMEONE ELSE 2 WEEKS LATER PAYED AN ADDITIONAL ****** FOR RESETTING THE GARAGE DOOR....FIX EVERYTHING NO PARTS NEEDED....A1 REFUSES TO REFUND MY MONEY....A1 Garage Door Service
Date: 06/21/2023
This is inaccurate. We have refunded the service fee.Review fromChris E
Date: 06/16/2023
1 starGarage wasnt opening, called the company, they came and did a complete inspection, found the springs were shot. Gave us a good, better, best option to fix the issue and that door was in great shape. We went with the best option with what we were told. Come to find out the top door panel was cracked mysteriously. How was this missed, your company supposedly did a thorough inspection? A mysterious part was needed and back ordered, were promised 3 weeks in a row itd be in. And wasnt then mysteriously showed up and lousy customer ********************** practices caused my wife to miss work a few hours by just showing up.Was given a quote to replace the door, for ****k for a new 2 car door, the highest of 5 quotes we got (which was quadruple the cost of what contractors gave ** including the cost to repair the door,) and a itll be a few months to install. Now the top is not sealing, and the bottom has gaps causing hot air which causes higher energy costs, dust, insects, water to get in our garage.Weve battled to refund our money as this is not smart or professional business practices, and they only refund bare minimum. The work isnt done as the door is in worse shape then when they originally came to inspect and see what the problem is. They may look to be a very professional corporation, but at the end of the day, the company is nothing but frauds with wrapped vans.Review fromTom H
Date: 06/16/2023
1 starPrices were very high. Doubled the price it should have been. All the repair guy wanted to do is sell me more product. There was a ***** special and charged me ****** instead. Never received any paid invoice. You should see the remarks on this company.Review fromBarbara H
Date: 06/15/2023
5 starsBarbara H
Date: 06/15/2023
We really like this company. Everyone we dealt with was very polite. The technician (John) was knowledgeable, helpful and efficient. The garage door sounded so much better after he replaced the bearings and oiled the door. He also adjusted the spring so it was safer to use. We would highly recommend this company.A1 Garage Door Service
Date: 06/19/2023
Thank you very much Barbara! Armstrong Garage Door appreciates your business and your review. Call us any time you need us. :)Review fromElaine H
Date: 06/11/2023
5 starsElaine H
Date: 06/11/2023
***** did a fantastic job and was so helpful. Explained everything to me / Would highly recommend!!!!A1 Garage Door Service
Date: 06/12/2023
Thank you so much for the kind words! We are so glad we were able to provide a 5 star experience!Review fromSusan P
Date: 06/09/2023
5 starsSusan P
Date: 06/09/2023
Serviced garage doors today. Jeff arrived on time and completed service quickly. Replaced rollers which were really worn. Happy with work done.A1 Garage Door Service
Date: 06/13/2023
Thank you Susan! Armstrong Garage Door appreciate your business and your review on Jeff. Thank you.Review fromMax L
Date: 06/08/2023
5 starsMax L
Date: 06/08/2023
I'd like to commend Jeff for his excellent work in replacing worn rollers on my two-car garage door as part at the annual service and inspection his company completed this week. Not only did Jeff and his fellow technicians of Armstrong Garage Door installa new, heavy-duly garage door several years ago, they have also consistently done a good job of assuring its is professionally maintained.A1 Garage Door Service
Date: 06/12/2023
Thank you very much Max. Armstrong Garage Door appreciates your business and we are happy you are pleased with Jeff and his work. Thank you for your loyalty.Review fromMike S
Date: 06/07/2023
1 starMike S
Date: 06/07/2023
Non disclosure of $40 trip fee. Shady business practices. They prey on customers who need a quick repair. Pricing is not competitive $800 for spring vs. $500 with a local company. Stay away.A1 Garage Door Service
Date: 06/09/2023
We apologize for this experience and we would have no problem waiving the fee if it was not mentioned. We do not prey on people either. Our prices are based on the convenience, quality of parts, quality of technicians, and warranties. We also try to be more thorough. We would be happy to discuss this issue further if you would like to contact our ************* Dept.Review fromTerri B
Date: 06/03/2023
5 starsTerri B
Date: 06/03/2023
After returning home after vacation and finding that our garage door would not open, we called Armstrong Garage door. I was greeted on the phone by a pleasant woman who said Jeff would be out first thing in the morning. Jeff had replaced 2 door openers the year before after a lightning storm had fried them both. He was very thorough and took the time then to explain the new app and functions of the new door.
This time he arrived promptly and finished replacing the springs in not time. Thank you Jeff for such a prompt & courteous response.
Would definitely use Armstrong Garage Door Service again!A1 Garage Door Service
Date: 06/07/2023
Thank you so much Terri! Armstrong Garage Door appreciates your business and loyalty. Jeff appreciates you review on him.
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