Reviews
This profile includes reviews for A1 Garage Door Service's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 267 Customer Reviews
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Review fromMark F
Date: 05/03/2023
5 starsMark F
Date: 05/03/2023
Phenomenal service! Our main spring broke and Armstrong worked to get a technician (Rocky) out by the next morning. Great communication, friendly & knowledgeable staff and fair prices. They are our go-to company now. Best care anywhere.
A1 Garage Door Service
Date: 05/08/2023
Thank you so much Mark for your business and your review. Armstrong Garage Door appreciates your business and we are happy Rocky did a great job for you. Thank You.Review fromGrace P
Date: 05/01/2023
5 starsGrace P
Date: 05/01/2023
John was very personable and he knew what he was doing. Explained everything clearly so that I understood the issue. I would highly recommend Armstrong garage door and ask for John!A1 Garage Door Service
Date: 05/02/2023
Thank you very much Grace for your business and for your review for John. Armstrong Garage Door is happy you are pleased with John's work. Thank you.Review fromGuy W
Date: 04/20/2023
5 starsWe have used Armstrong Garage Doors for over 20 years. They installed the garage door for our home and for my in-laws home.
Jeff does a great job and is always thorough and efficient in his inspections.Review fromChris R
Date: 04/20/2023
1 starA1 is the worst company I have ever dealt with in my lifetime and I am 48. My friend who is 84 and lives next door to me swindled her before I was able to come come & see how they did it. They lie about a $39 estimate & then say no its actually $140 and I need that ********** bring out this imposing big men to intimidate you and threaten you they will put a lien on your house if you dont pay them. Her garage door worked perfectly. It was relatively new. The only issue was the wiring was mishandled when she bought it so when you turn on the light it would open up the garage door. Everything else worked perfectly. ***** is 84 & was intimidated and didnt want any issues. They said she needed an entirely new garage door system. You can buy a best seller at Lowes for $180 & have it installed for $300. They charged her $1000 & said she had to sign up for some maintenance agreement that cost $275. Garage door work for **************************************************************** my life. She *****% did not need a new garage door system which was only 7 years old. These people prey on older people and if you go to their websites you see the same issues with all their upwelling intimidation techniques to oversell people that are already struggling. It made me sick to my stomach what they need and they need to be held accountable asap. These are crooks plain and simple.Review fromWesley M
Date: 04/19/2023
5 starsThey were quick and responsive and had a Technician out in about 3 hours. John was great and diagnosed the problem as a circuit board and gave me my options. I chose to go with a new system since mine was over 20 years old. John installed it same day and even fixed a legacy issue to make it seal better. I will definitely use them again.Review fromDonna N
Date: 04/19/2023
5 starsJeff has been doing maintenance and repair on my 21 year old garage door for years. He is friendly, knowledgeable about what is needed to keep my system running and door working. Annually they call me and set up my maintenance appointment so they keep track of my repairs so I don’t. I,would recommend Jeff and Armstrong.Review fromMichael K
Date: 04/17/2023
5 starsMichael K
Date: 04/17/2023
Max ****** I have been using Armstrong for over 10 years. What I truly appreciate about them is their technicians. Just had Jeff here this morning to do an annual tune up. Jeff is great, always personable, honest and looks out for my door as if it his .
I always recommend Armstrong.A1 Garage Door Service
Date: 04/18/2023
Thank you so much Michael for being a dedicated and loyal customer, Armstrong Garage Door appreciates your business and we are happy you are so pleased with Jeff as your technician. Thank you.Review fromDavid B
Date: 04/13/2023
5 starsPurchased first week of April 2023. My door came with a bad winding unit. I called and immediately got help from their customer service department. They shipped a replacement the next day. Spectacular customer service! Nothing but accolades for them! Thanks ******!!Review fromGail M
Date: 04/07/2023
5 starsGail M
Date: 04/07/2023
John was polite, did a thorough inspection and advised me about a potential future need. John also assisted me in changing the garage door code. Have six stickers on my garage door, so you know I’m very happy with the service provided.A1 Garage Door Service
Date: 04/10/2023
Thank you so much for your business Gail. Armstrong Garage Door is happy you are so pleased with John and his work. Thank you.Review fromCelia K
Date: 04/06/2023
1 star"Extremely disappointed with the lack of transparency and customer ********************** from A1 ********************** Door a service. I cancelled an order for a service I never received over 30 days ago and still haven't received a refund. On top of that, they charged me for service calls without disclosing the fees upfront. This is unacceptable and I would not recommend this company to anyone. I urge others to be cautious before doing business with them."
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