Reviews
This profile includes reviews for A1 Garage Door Service's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 266 Customer Reviews
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Review fromMatt C
Date: 03/16/2023
5 starsCalled on a Wednesday night with a broken spring and had service the very next morning. John was my technician and was very knowledgeable and efficient. He answered all my questions and made me feel confident in what needed to be done.Review fromJutta G
Date: 03/16/2023
5 starsJutta G
Date: 03/16/2023
It was a pleasure working with Armstrong Garage Door, Inc. From making an appointment to get the job done, everything was a great experience. John came to repair our Garage Door and he was on time, knowledgable and explained everything he needed to to. He did an outstanding job. I will recommend him to family, friends and neighbors. We are looking forward to work with him in the future.
A1 Garage Door Service
Date: 03/16/2023
Thank you so much Jutta. Armstrong Garage Door appreciates your business and appreciates the referrals. We are glad you are happy with the work John did.Review fromJim W
Date: 03/13/2023
5 starsRocky did a first-rate job. He explained everything clearly. He did a very efficient and prompt job. He deserves a raise.Review fromJordan B
Date: 03/11/2023
1 starThey tried to force us into buying a full new garage door system despite only 1 piece being broken. They were at our house for 3 hours and charged us $300 only to leave the door broken because we did not buy a new door. A1 gave us a quote of $3100 to replace the 1 piece that was broken. A local company charged us $250 to replace the same part. Very dissatisfied with the attempt to force us into a purchase that was unnecessary and significantly more expensive than the competition. If you use A1 you need to get other opinions and quotes, itll save you thousands of dollars. This is price gauging and it is ridiculous.Review fromCyndi M
Date: 03/07/2023
2 starsWayyyyy overpriced Price shouldve included a door!Would not recommend Over priced!Review fromJoseph W
Date: 03/07/2023
1 starAbsolutely horrible been allmost 3 months since they started still not complete they have sent the same tec to my house twice who has done the work incorrectly and they have had to have someone fix it then today the tec just never showed up todo the job at the scheduled time. ??????Review fromJill W
Date: 03/06/2023
1 starThe door installation was started in September of 2022, it is now March 2023, and the project has yet to be completed. The installations should have taken a couple of days to complete (4 garage doors), but it turned out they did not have the correct materials or parts to complete the job...plus 2 of the panels were damaged. In subequent reschedules, it turn out they continued to not know what was needed to completed the job, and thus did not have the material or parts necessary...this occurred several times. Each time different technician, so lack of any continuity for the project, and lack of complete information given to the next technician or technicians not having the necessary skills. Also, each visit there was a discussion of having to still order the parts. In addition, we keep getting this automatic messages to pay the outstanding amount. We have had to keep telling A1 the project is not complete and to update their system information, but either they ignore this or their system lacks sophiscation to track the project status properly. I would not recommend this company to anyone as this project clearly seems to be beyond their skill sets.Review fromMichelle J
Date: 03/04/2023
5 starsMichelle J
Date: 03/04/2023
Highly recommend Armstrong. They were on time and quick with repairs. Cost is comparable. Technician, John, was professional and helpful in explaining repairs needed.A1 Garage Door Service
Date: 03/09/2023
Thank you so much Michelle. Armstrong Garage Door appreciates your business.Review fromBiagio C
Date: 03/03/2023
1 starWell, not only we were unhappy a year ago (we also filed a complaint about this) when the service tech came and scam ** into a "0% interest finance": after the approval, we just realized that the interest was 22%, so we decided to payoff right away instead. Anyway, a year later this company is now demanding a remaining balance of the same amount we actual paid. According to all the invoices and receipts we kept, we paid off all the balance due back in March 2022! It is unbelievable that all of sudden a year later this company (or any company) is asking to a customer to pay a balance due, even if it's not the case. That shows absolutely how this company has been managed. WHAT A SCAM!!Review fromMegan R
Date: 03/02/2023
5 starsMegan R
Date: 03/02/2023
Rocky came to my house on time. He explained everything he would need to do. He was fast, careful, and thorough. He was also very friendly. I will absolutely use them again!A1 Garage Door Service
Date: 03/07/2023
Thank you Megan for your business! Armstrong Garage Door is very happy you are pleased with the work Rocky did.
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