Reviews
This profile includes reviews for A1 Garage Door Service's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 266 Customer Reviews
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Review fromJenny G
Date: 03/02/2023
5 starsJenny G
Date: 03/02/2023
Jeff was great. He came out and fixed my garage door quickly. I truly appreciate his efficiency.
A1 Garage Door Service
Date: 03/07/2023
Thank you Jenny. Armstrong Garage Door appreciates your business.Review fromPaul H
Date: 03/01/2023
5 starsPaul H
Date: 03/01/2023
Armstrong Garage Door has a great team working for them. They're professional and knowledgeable, and they always do a great job. I highly recommend them for any garage door work.A1 Garage Door Service
Date: 03/07/2023
Armstrong Garage Door would like to thank you. We truly do appreciate your business and always stride to provide the best service from our office staff to our technicians in the field.Review fromEric B
Date: 02/27/2023
5 starsEric B
Date: 02/27/2023
I have been using Armstrong Garage Door since 2011. Each time “Jeff” has arrived on time ready to work on the issue at hand. All work has been completed in a professional and timely manner! I highly recommend this business for your service needs!A1 Garage Door Service
Date: 03/01/2023
Thank you so much Eric. We appreciate your long term commitment to Armstrong Garage Door and we appreciate your business.Review fromCarole C
Date: 02/21/2023
5 starsCarole C
Date: 02/21/2023
Rocky did a great job maintaining our large garage door. It's working well and is quieter. Appreciated his explanations and recommendations.A1 Garage Door Service
Date: 02/22/2023
Thank you for your business Carole. We appreciate you and are happy with our service.Review fromGerry S
Date: 02/18/2023
1 starI hired A1 Garage Door to replace 2 springs. It was over $900 for 2 mid range 5 yr springs which is crazy high. I complained to their manager and he agreed to refund $100 to me. That was the end of November. They lied and said it was sent but it wasn't. Literally 25 calls later still nothing. Today I was told their system to cut checks is down....for 2 months? Simply a bad company to do business with. Find another garage door repair company.Review fromNatalie A
Date: 02/17/2023
5 starsNatalie A
Date: 02/17/2023
Fantastic! Came that same day! Shocking! My tech ****** was amazing! He even replaced my sticker for the next time something happens and fix issues that the company put my door in never did! He also showed me how to keep my door maintained! After he was done fixing it so I can do it myself! Great price too!A1 Garage Door Service
Date: 02/21/2023
Thanks for the great review!Review fromLuke C
Date: 02/17/2023
5 starsHad issues for the past four months with my garage door not opening up by remote upon returning back home. Had to get out of the car and open it up by the garage keypad. Called Ideal Garage Doors, they came out in the afternoon of the same day. **** was very friendly, professional and detailed. He was very patient with our questions. Mission accomplished. No more issues. **** cleaned up after himself and blew out the garage. I will use Ideal Garage services again. **** drove away leaving nothing but an A+ impression.Review fromJohn M
Date: 02/14/2023
1 starI asked them to do a service which they advertise for $129 which included replacing the rubber at the base or new rollers. They ended up replacing the motor and did no servicing. but had numerous extra charges. Their interest is to do as much upselling as possible and as little work. The one thing they did point out was that the springs were showing signs that they may break sometime, which they did yesterday so I could not open the door and go out.I called them and told them the springs needed to be replaced.The technician arrived in the afternoon without springs but gave me the prices of the 3 different prices (average life 3, 5, or at least 15 years).I decided to make a few calls and found a reliable door repair service that could come out and do the job as well as replacing the rollers and service the door and put grease on the rail which A1 did not bother to do even though they replaced the motor and rail! Do not use A1 Garage!Review fromNat S
Date: 02/10/2023
5 starsNat S
Date: 02/10/2023
Jeff did a great job working on our garage door. Satisfied customer for years now.A1 Garage Door Service
Date: 02/14/2023
Thank you so much Nat. We appreciate your business.Review fromTyler S
Date: 02/08/2023
1 starTyler S
Date: 02/08/2023
This review is in no way a reflection of the technician that performed the labor. He was extremely knowledgeable and courteous. The one star review is attributed to the fact that changing 2 torsion springs on a standard two car garage door along with changing two 7 foot cables totaled $1039.00. In a free market economy companies can charge what they wish for goods and services. I was not in a position to ask the technician to leave as work was already beginning and the door needed to be fixed.My hope is that you may be researching local companies and by reading this review you are well informed and equipped to make the right choice, which is not to hire A1 Garage Door Service for any reason. Do your due diligence and research as to not fall victim to price gouging as perpetrated by this company. For comparison's sake (after the fact) I phoned another local (5 star) reviewed company and was quoted $380 for parts and labor for torsion springs that are guaranteed for 5 years. Another local company quoted $425 for the same service. This is nothing short of criminal.A1 Garage Door Service
Date: 05/17/2023
We want to apologize for the subpar experience you had with us here at A1. We would be happy to discuss with you where we went wrong so we can try to correct it for you as we believe everyone deserves 5 star service. An email to contact is listed below. Thank you for your feedback.
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