Reviews
This profile includes reviews for A1 Garage Door Service's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 266 Customer Reviews
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Review fromKarl P
Date: 09/21/2022
2 starsIf you like to spend a lot of extra money A1 is who you should call. There people are well trained sales people.2 new gararge door springs almost $800 with 5 year warranty, catch is after 30 days you pay $165 labor and a $39 trip charge.. if I wasn't in a bind I would not have hired them.Tried to sell me new bearings even tho threw my past experience with bearing I new they were absolutely fine.Review fromCatherine B
Date: 09/21/2022
5 starsHe was so awesome and understanding. I would recommend him to anyone!!Review fromThomas K
Date: 09/10/2022
5 starsI was very highly satisfied with my experience with Armstrong garage door, and especially Jeff, the technician who replaced my garage door spring. Extremely professional, courteous, excellent in communication on the timing, and highly reliable. I have used Armstrong in previous homes and always had a great experience.Review fromPam B
Date: 09/07/2022
5 starsPam B
Date: 09/07/2022
Jeff was great, very prompt and efficient. Good service, courteous.
A1 Garage Door Service
Date: 09/12/2022
Thank You!! We appreciate the business and trust.Review fromShelly N
Date: 09/06/2022
5 starsThey were on time and gave me a quote with no pressure.Review fromDenise M
Date: 09/02/2022
1 starDenise M
Date: 09/02/2022
Simply needed a spring replaced. $1500 later, and the door is bowing out and due to the tech over spraying of silicone spray. The paint is now damaged. The tech was supposed to have met me at 7pm this evening. (09/01/22) No call no show. I left a voicemail with the tech and company in ***. I have a feeling I will need to get a lawyer involved. Time will tell!A1 Garage Door Service
Date: 09/08/2022
Hello, I am sorry for the unpleasant experience and would like to get this corrected. However I am not able to find the account in our system with the information provided.Review fromGerald L
Date: 09/01/2022
5 starsJeff was out to service our garage door this morning and he did a great job. He replaced the rollers and tightened all the bolts. The door is working very nicely now. Thank you Jeff!Review fromPatrick R
Date: 09/01/2022
5 starsThey explained everything up front. No surprises. And they were able to repair it the same day.Review fromBrian C
Date: 08/27/2022
5 starsRocky is the best. Ever since he has been taking care of my garage door I have had 0 issues. The door operates quietly and smoothly. Better keep this guy happy, he's worth it. Thanks.
Brian ******** Clermont Fl.Review fromEric R
Date: 08/26/2022
5 starsMy original, contractor grade garage door spring and cables broke on a Thursday evening in May of 2022, rendering it completely useless. I called Ideal Garage Doors on Friday morning and within 2 hours, **** my sales rep was at my home discussing options. We discussed options and I found the door I wanted and color and they had it in stock. I asked him how long it would take to get techs out to install and he replied with today. In a couple of hours, today. ******* and ***** were dispatched to my home and had the new door installed by the afternoons end. Both were extremely knowledgeable, professional, polite and personable and could not have been any happier with the service I received that day. When my door was initially installed, there was a small ding on one of the panels at no fault of ******* or *****. Damage can and does occur during shipment. They said that they would note it, and order a new panel and get it installed *********** forward to August of 2022 when again, I received outstanding customer service by techs CJ, ************************************ They came to my home to install the new door panel replacing the damaged one. They showed up within the time frame they were expected and all were extremely knowledgeable, professional, polite and personable!!! Ideal Garage Doors in my book get two VERY big thumbs up for their quality product and their quality techs and I will highly recommend to friends and family!!!
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