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Business Profile

Floor Materials

FlooringInc.com

Reviews

Customer Review Ratings

3.95/5 stars

Average of 259 Customer Reviews

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Review Details

  • Review fromNoel T

    Date: 03/29/2023

    5 stars

    Noel T

    Date: 03/29/2023

    Great customer service!!! Really appreciate Marquel calling me back to discuss the issue I raised, and I am very happy about the proposed solution. Thank You very much for the time and effort to resolve my concerns!

    FlooringInc.com

    Date: 03/30/2023

    Thank you for this Awesome Review!
  • Review fromAnthony W

    Date: 03/29/2023

    5 stars

    Anthony W

    Date: 03/29/2023

    100% Satisfied. In fact, my customer service exceeded all expectations. My sales associate was *******************************, and she was the key to earning my business, and closing the purchase. From beginning to end, ****** was terrific. I wish all [or at least the majority] of my customer service experiences were as efficient, pleasant, and professional as her. Super thanks ******!!!

    FlooringInc.com

    Date: 03/30/2023

    Thank you for taking the time to write this Awesome 5 Star Review!
  • Review fromDaniel L

    Date: 03/29/2023

    5 stars

    Daniel L

    Date: 03/29/2023

    Appreciate the response and feedback I received.Very courteous and helpful Thank you

    FlooringInc.com

    Date: 03/30/2023

    Thank you for taking the time to write this 5 Star Review!
  • Review fromKarole M

    Date: 03/28/2023

    5 stars

    Karole M

    Date: 03/28/2023

    Super helpful, very knowledgeable and was extremely patient. Those are hard qualities to find in people nowadays. I appreciated him. Thanks for the awesome customer service.

    FlooringInc.com

    Date: 03/29/2023

    Thank you for this 5 Star Review!
  • Review fromJohn P

    Date: 03/28/2023

    5 stars

    John P

    Date: 03/28/2023

    ******* was very professional and answered all my questions. Good experience!

    FlooringInc.com

    Date: 03/29/2023

    Thank you for this 5 Star Review!
  • Review fromLou R

    Date: 03/27/2023

    5 stars
    Wonderful customer service. Very nice, very professional, extremely to understand product details, & seamlessly easy transaction. Thank you for your help
  • Review fromMatthew S

    Date: 03/27/2023

    5 stars

    Matthew S

    Date: 03/27/2023

    Great customer service. She addressed all my needs. Had wrong product delivered and she made it right!!

    FlooringInc.com

    Date: 03/28/2023

    Thank you for taking the time to write this 5 Star Review.
  • Review fromConstance C.

    Date: 03/26/2023

    5 stars

    Constance C.

    Date: 03/26/2023

    Very helpful service. There were a few kinks with my order, but they got it all straightened out. Very friendly and knowledgeable customer service. Thanks!

    FlooringInc.com

    Date: 03/27/2023

    Thank you for taking the time to write this 5 Star Review!

    Constance C.

    Date: 03/27/2023

    Youre welcome.
  • Review fromChris L

    Date: 03/25/2023

    5 stars

    Chris L

    Date: 03/25/2023

    Excellent service. Could not recall the mat thickness from a previous order 11 years ago. Rubber flooring still had records of my Order and I was able to complete a weight room project. Thank you so much Rubber Flooring CST service! Will recommend to everyone!

    FlooringInc.com

    Date: 03/27/2023

    Thank you for taking the time to write this 5 Star Review!
  • Review fromFranco V

    Date: 03/25/2023

    2 stars

    Franco V

    Date: 03/25/2023

    The person helping did not have all the answers. And had to keep putting me on hold. And after spending over $2300 on my flex nitro tiles and them failing me so soon. Ive decide to have them replaced with a permanent epoxy coating floor. The new flooring will go down on the 3rd of April and will cost me another $4000. To get it corrected. Very disappointed and dissatisfied. If you live in an area that has any sunlight hit your flex nitro tiles. DO MOT ISE THESE TILES.

    FlooringInc.com

    Date: 03/27/2023

    We are so sorry to hear of all the trouble with your flooring. Without pictures we are unable to exactly pinpoint the problem. When you do not have enough of a gap around the perimeter it will cause the tiles to buckle because it does not enough room to contract with the heat. We would be happy to send you courtesy double sided tape if the gap was not the issue.

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