Reviews
Customer Review Ratings
Average of 259 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromWilliam B
Date: 04/27/2023
5 starsWilliam B
Date: 04/27/2023
It was difficult and somewhat frustrating to get in contact with a representative. However, once I did ****** was fantastic! Personable professional and knowledgable.
FlooringInc.com
Date: 05/02/2023
Thank you for taking the time to write this Great Review!Review fromMike S
Date: 04/27/2023
1 starMike S
Date: 04/27/2023
i ordered gym flooring and have had to call back no fewer than 8 times to try to get status of my order (*************.) and still have not received any reliable update.FlooringInc.com
Date: 05/02/2023
We are so sorry for the lack of communication regarding your delivery of your order. I have emailed you tracking information.Review fromMikeW
Date: 04/26/2023
5 starsMikeW
Date: 04/26/2023
order # *******. Wait time for chat was very reasonable. The agent was able to answer my question and was very courteous on the chat. Great service and very friendly. Thank you.FlooringInc.com
Date: 05/02/2023
Thank you for this Great Review!Review fromJim H
Date: 04/26/2023
5 starsJim H
Date: 04/26/2023
Outstanding professional service with online chat answering questions quickly and friendly.FlooringInc.com
Date: 05/02/2023
Thank you for this 5 Star Review!Review fromBrett G
Date: 04/25/2023
5 starsBrett G
Date: 04/25/2023
Excellent product, easy to order, the only issue I had was a billing discrepancy with the shipping company not Rubber Flooring Inc.. Not to worry though, a quick call to Sela (kind, courteous and professional customer service representative) and the problem was solved expeditiously. With no fuss no muss. Thanks again Sela for going above and beyond! Sincerely (a satisfied customer), *************** Please pass this on to Sela, my order number is: *******FlooringInc.com
Date: 05/02/2023
Thank you for taking the time to write this Awesome Review of ****!Review fromRecie R
Date: 04/25/2023
5 starsRecie R
Date: 04/25/2023
*************************** Is clearly the expert in this space. Not only was she courteous, friendly and knowledgeable Shes a human!Five stars five times for her pleaseFlooringInc.com
Date: 05/02/2023
Thank you for this Awesome review of *******!Review fromSteve B
Date: 04/25/2023
5 starsFlooring *** has an amazing selection of materials at a competitive price, often with no shipping charges. I selected the Flex Nitro Tiles in dark gray and light gray. I first ordered several full size tiles of each shade and received them quickly. They allowed me to see the quality of the tile and make a larger order for my business barn concrete floor. Communication has been great via emails. Only challenge I encountered is if you forget your account login password they are very slow to give you a new link. I would refer Flooring *** and will use them again. ***** in ********* **Review fromChris R
Date: 04/25/2023
5 starsChris R
Date: 04/25/2023
Super Friendly (Which is rare these days!)Very plain spoken and easy to communicate with.I would love to have this representative for all of my personal ordering.I will try to do reviews after each order.FlooringInc.com
Date: 05/01/2023
Thank you for taking the time to write this 5 Star Review!Review fromDONALD K
Date: 04/24/2023
5 starsDONALD K
Date: 04/24/2023
Very cordial and helpful and pleasant to deal with herFlooringInc.com
Date: 05/01/2023
Thank you for taking the time to write this Awesome Review!Review fromJerry C
Date: 04/24/2023
1 starJerry C
Date: 04/24/2023
I honestly dont want to waste my time with this company ever again, you guys suck!!!!!! you have no business being in business!!!!! THERE IS NOTHING GOOD ABOUT THIS PLACE!!!!!FlooringInc.com
Date: 05/01/2023
We are sorry to hear about your bad experience. Thank you for this honest review. A full refund has been issued for this order.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.