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Searchers of Records

DD214 Direct

Reviews

This profile includes reviews for DD214 Direct's headquarters and its corporate-owned locations. To view all corporate locations, see

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DD214 Direct has 2 locations, listed below.

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    Customer Review Ratings

    4.4/5 stars

    Average of 644 Customer Reviews

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    Review Details

    • Review fromJames V

      Date: 02/04/2025

      5 stars

      James V

      Date: 02/04/2025

      Received requested document in less than one day. Highly recommend to anyone needing a copy of DD-214

      DD214 Direct

      Date: 02/06/2025

      Thank you so much for your glowing 5-star review! We're delighted to hear that you received your requested document in less than one day. It's our goal to provide our customers with excellent service and a seamless experience, and we're thrilled we could fulfill your request quickly and efficiently. We truly appreciate your high recommendation to anyone needing a copy of their DD-214. If you ever need further assistance or have any questions, please don't hesitate to reach out. Thank you for choosing DD214 Directwe look forward to serving you again in the future!
    • Review fromZach S

      Date: 01/31/2025

      1 star

      Zach S

      Date: 01/31/2025

      2 years later, no help, no phone calls answered, no refund, one email saying were trying. Its a scam.

      DD214 Direct

      Date: 02/06/2025

      Thank you for your feedback. Were truly sorry for your frustration and understand how disappointing this has been. We followed up on your request recently and received a response from the the branch of government we submitted your documents confirming that its still pending processing. Unfortunately, they are still experiencing significant backlogs due to short staffing, which has caused delays beyond our control. Not to worry, we will get the documents to you immediately as soon as we hear back from them. Were proud to have helped over ******* veterans and their families get their documents and access the benefits theyve earned. That trust means the world to us, and were glad we could help you, too! We genuinely appreciate your patience, and please reach out if youd like to discuss your order furtherwere here to support you.
    • Review fromDouglas T

      Date: 01/30/2025

      5 stars

      Douglas T

      Date: 01/30/2025

      Could not find a better or faster way to get my dd214. Nicely done , I'm grateful for the quick service.

      DD214 Direct

      Date: 02/03/2025

      Thank you so much for your glowing 5-star review! We're delighted to hear that we were able to help you out. It's our goal to provide our customers with excellent service and a seamless experience. We're thrilled that we could fulfill your request quickly and efficiently. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help in any way we can. Thank you for choosing DD214 Direct, and we look forward to serving you again in the future!
    • Review fromWilliam B

      Date: 01/28/2025

      5 stars

      William B

      Date: 01/28/2025

      Fast , quick easy to apply thoroughly satisfied, recommend service to anyone needing a copy of thier DD214.

      DD214 Direct

      Date: 02/03/2025

      Thank you so much for your glowing 5-star review! We're delighted to hear that we were able to help you out. It's our goal to provide our customers with excellent service and a seamless experience. We're thrilled that we could fulfill your request quickly and efficiently. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help in any way we can. Thank you for choosing DD214 Direct, and we look forward to serving you again in the future!
    • Review fromNick M

      Date: 01/28/2025

      5 stars

      Nick M

      Date: 01/28/2025

      I have tried other places like the VA and national archives, it has been over six weeks and I have received nothing, I decided to try dd214 direct with low expectations. I ordered on Friday and had my dd214 on Monday, very happy and satisfied with the prompt service! Thank you !

      DD214 Direct

      Date: 02/03/2025

      Thank you so much for your glowing 5-star review! We're delighted to hear that we were able to help you out very quickly. It's our goal to provide our customers with excellent service and a seamless experience. We're thrilled that we could fulfill your request quickly and efficiently. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help in any way we can. Thank you for choosing DD214 Direct, and we look forward to serving you again in the future!
    • Review fromGina R

      Date: 01/27/2025

      5 stars

      Gina R

      Date: 01/27/2025

      Amazing. Trying to get my records through the military was a nightmare. You can't speak to anyone. Press this, press that. It's a shame veterans have to go through such an ordeal. DD214 Direct took all the stress and frustration out of the process. I received my documents in record time. I so appreciate their speed and accuracy. I recommend this service especially if you need your documents in a timely fashion.

      DD214 Direct

      Date: 02/03/2025

      Thank you so much for your glowing 5-star review! We're delighted to hear that we were able to help you out. It's our goal to provide our customers with excellent service and a seamless experience. We're thrilled that we could fulfill your request quickly and efficiently. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help in any way we can. Thank you for choosing DD214 Direct, and we look forward to serving you again in the future!
    • Review fromShannon K

      Date: 01/24/2025

      5 stars

      Shannon K

      Date: 01/24/2025

      I am extremely pleased with the service I received from DD214 Direct. I was in a pinch, needing my DD214 quickly, and initially expected a 2-3 business day turnaround, which I thought was already fast. To my surprise, they had it to me within 24 hours! I was beyond amazed by their efficiency. It was definitely worth every *****, and I highly recommend their services to anyone in need.

      DD214 Direct

      Date: 02/03/2025

      Thank you so much for your glowing 5-star review! We're delighted to hear that we were able to help you out. It's our goal to provide our customers with excellent service and a seamless experience. We're thrilled that we could fulfill your request quickly and efficiently. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help in any way we can. Thank you for choosing DD214 Direct, and we look forward to serving you again in the future!
    • Review fromTravis B

      Date: 01/21/2025

      3 stars

      Travis B

      Date: 01/21/2025

      Time was average for private company 36 hours struggled opening document on my phone but everything was as they said it would be

      DD214 Direct

      Date: 01/22/2025

      Thanks for taking the time to leave us a reviewwere glad everything went as expected and that we delivered on our promises. Getting your documents to you quickly is our thing, so were happy to have shaved a few days (or weeks) off the usual wait time.Sorry to hear your phone decided to play hard-to-get with the document, but were glad it finally cooperated!Based on your exit year and branch of service, most requests like yours take about 10 business days when going through the government agency. We managed to pull it off in just 36 hours!Were proud to have helped over ******* veterans and their families get their documents and access the benefits theyve earned. That trust means the world to us, and were glad we could help you, too!
    • Review fromChris K

      Date: 01/18/2025

      5 stars

      Chris K

      Date: 01/18/2025

      I was very pleased with their service. They found the document I needed and in rapid time.

      DD214 Direct

      Date: 02/03/2025

      our service. Our goal is to provide fast and efficient document retrieval, and were thrilled that we could assist you in a timely manner.If you ever need anything else, please dont hesitate to reach out. We appreciate your trust in DD214 Direct and look forward to serving you again in the future!
    • Review fromTony W

      Date: 01/18/2025

      5 stars

      Tony W

      Date: 01/18/2025

      I really see this type of service is very necessary, a stress reliever for me. Although I needed my DD-214 instantaneous, ************ got me faster results than I could have done on my own.

      DD214 Direct

      Date: 02/03/2025

      Thank you for your thoughtful review! We're so glad to hear that our service helped relieve some of the stress of obtaining your DD214. We understand how important these documents are, and were committed to providing the fastest and most efficient service possible.If you ever need assistance again in the future, please dont hesitate to reach out. We appreciate your trust in DD214 Direct and are honored to have been able to help.

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