Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Air Conditioning Contractors

Rite Way Heating, Cooling & Plumbing

Reviews

Customer Review Ratings

4.56/5 stars

Average of 73 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromSandra E

    Date: 03/02/2023

    5 stars

    Sandra E

    Date: 03/02/2023

    We recently had plumbing repairs completed by Rite Way Heating, Cooling and Plumbing, *********************** was the plumber. We were exceptionally pleased with his performance. He called each time before coming to the house and was very polite and professional. He was very thorough with his evaluation of the issue and performed an expert repair. In addition, he performed a complete clean-up of the site.We will definitely use Rite Way in the future, requesting *********************** as ***********.

    Rite Way Heating, Cooling & Plumbing

    Date: 03/08/2023

    Thank you ******, for review! We are truly blessed to have some of the best employees in the industry. We are very happy that he took such good care of you. Thank you for choosing Rite Way, we are always on stand by to take care of any your plumbing, electrical, heating or cooling needs. Have a wonderful day!
  • Review fromLydia B

    Date: 02/27/2023

    5 stars
    Our visit from Riteway included a gentleman by the name of ***************************. He was polite, clean, and on time. We are very happy with this company. I hope this technician stays with this company for a long time. And we hope we see him again. Thank you
  • Review fromKeith S

    Date: 02/15/2023

    5 stars

    Keith S

    Date: 02/15/2023

    Our HVAC technician, ***************************, hit all the right notes: * On-time * Thorough system evaluation * Detailed and documented explanation of test results * Corrective action performed, as needed * Left work areas cleaner than when he arrived Thank you,*************************

    Rite Way Heating, Cooling & Plumbing

    Date: 02/17/2023

    Thank you *****, hitting all the right notes is why we call it a 'tune up.'We appreciated you being a customer, and I'll share your comments with ****'s manager. Please let us know if you need any further assistance!
  • Review fromPepe A.

    Date: 01/24/2023

    5 stars

    Pepe A.

    Date: 01/24/2023

    I'd like to express my sincere appreciation to *******************, ********** technician, for a job well done. *** reprogrammed the **** system, so that it operate more efficiently. He was thorough by doing an overall system check to ensure the **** system operated to my satisfaction.*** was courteous and professional and left me with a sense of trustworthiness. Thank you,****

    Rite Way Heating, Cooling & Plumbing

    Date: 01/25/2023

    Thank you so much ****. Very happy to hear that *** delivered a great experience. Please let us know if we can do anything else to assist.
  • Review fromMike Z

    Date: 01/18/2023

    5 stars

    Mike Z

    Date: 01/18/2023

    I purchased a Trane A/C from Riteway a year ago. The salesman, ******, was very professional, knowledgeable, and understanding of my needs. The installation crew was also professional, clean, and knowledgeable. The best part was the follow up care. After about a year, I had some issues with the thermostat and ****** was right there to assist. He came over the same day I mentioned it and took care of the issue.Bottom line: Riteway can be trusted to give professional service and follow up care.

    Rite Way Heating, Cooling & Plumbing

    Date: 01/19/2023

    Thank you ***************. Were happy that our team took good care of you. We know that things dont go perfectly on every job and thats why we are committed to continuing to work with customers until they are 100% satisfied. Please let us know if we can do anything else to assist.
  • Review fromDebbie A

    Date: 11/24/2022

    5 stars

    Debbie A

    Date: 11/24/2022

    *************************** came out and spent 4 hours cleaning my heatpump. And boy it was a job. He was friendly and professional and made sure he double checked everything. I give **** an A+********************* and his supervisor *********************** came out to check my duct work. Again they were both friendly and professional. They took the time to explain everything to me and made sure I understood. I give them both an A+ also. I would choose Riteway for your heating and cooling needs.

    Rite Way Heating, Cooling & Plumbing

    Date: 11/28/2022

    Thank you ******, we really appreciate you letting us know.
  • Review fromAshley B

    Date: 11/16/2022

    5 stars

    Ashley B

    Date: 11/16/2022

    Had the pleasure of meeting *********************** and *********************** today while they came out to help with an electrical issue on a water heater at my workplace and they were the most professional and courteous techs I have ever met! They explained what they were doing through the process and answered all of my questions I had. They were punctual and knew what they were doing. They didnt waste time and found the issue quickly. Thank you so much ***** and **** for making this the easiest process and for bringing our hot water back on line so quickly! Best team ever!!

    Rite Way Heating, Cooling & Plumbing

    Date: 11/20/2022

    Thank you for letting us know *********!
  • Review fromDenise J

    Date: 11/15/2022

    5 stars

    Denise J

    Date: 11/15/2022

    I want to give a 5 Star Review for *************************** . He started up my furnace for the winter after the company put in a New Swamp cooler, earlier in the summer. He took his time explaining things, and went above and beyond making sure everything was safe and clean. On my furnace . I recommend him to all . Excellent and very nice ????????

    Rite Way Heating, Cooling & Plumbing

    Date: 11/20/2022

    Excellent, thank you for letting us know!
  • Review fromDave L

    Date: 11/02/2022

    5 stars

    Dave L

    Date: 11/02/2022

    Had ************ out for our semi-annual system inspection. **** was professional and friendly. He set to work and serviced my HVAC unit straight away. Afterwards **** explained in detail everything he inspected and serviced, recommending certain issues that should be addressed. It was a pleasure working with **** and I look forward to his addressing my recommended issues. Thanks ************

    Rite Way Heating, Cooling & Plumbing

    Date: 11/04/2022

    Thank you very much for this kind review ****! We genuinely appreciate it!We'll pass this on to ****'s manager.
  • Review fromTina S

    Date: 10/28/2022

    5 stars

    Tina S

    Date: 10/28/2022

    this is a review for:*********************************** *************** *************************** ******************* ******************* I am very, very happy with the work these guys have done at my house. They were right on time, very courteous, positive, and let me know everything they were doing as they were doing it. Please give them credit for this review because they deserve 5 stars!!! *************************** on Seneca St and Mountain

    Rite Way Heating, Cooling & Plumbing

    Date: 11/04/2022

    Thank you ********. We're very happy that our teams were able to serve you and take care of your home. Please let us know how else we can assist.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.