Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Express Shipping Services

Piggyship Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Express Shipping Services.

Reviews

Customer Review Ratings

1.1/5 stars

Average of 84 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromChristina S

    Date: 08/13/2024

    1 star
    Piggyship would not deliver 10 packages of mine. Ten! They say Out for Delivery, and then Rescheduled for Delivery every other day for weeks. And the packages are here in my city. I believe what other customers have said, which they steal your items and sell them on the internet at a higher price. I phoned and the people can barely speak English and tell you theyll call you back. Nope.I emailed and they sent a programmed letter that ended with, Have a good life!!!.I wrote again. Same letter back.Atrocious business. Total scam.
  • Review fromKelly L

    Date: 07/24/2024

    1 star
    This company is a scam! Initially stating that the address was incorrect, which it was not. Now they just keep saying it will be delivered day after day it's "scheduled" for delivery and then nothing arrives. I would like to leavea zero star review, but the lowest option is 1 star. Why has this scam company not been shut down?
  • Review fromHan O

    Date: 07/07/2024

    1 star
    Ordered off of tiktok shop and they never delivered my package. They said that I was unreachable because i wasnt waiting at my door as the *** crack of ****. They also said my address was incorrect but its literally not? Super incompetent people and a business that needs to be shut down IMMEDIATELY.
  • Review fromClaudia P

    Date: 07/02/2024

    1 star
    Having the worst experience ever with this company, I have ordered packages before from the Tik tok shop and never had an issue with them delivering my package now theyre saying that the driver cant find the address when the address comes up on ****** search and everything its now have been almost a week now and still fighting and arguing with these people about my packages
  • Review fromEman T

    Date: 07/01/2024

    1 star
    They have attempted deliveries twice already outside of normal business hours. It's as if they do not know how business hours deliveries work. And for another recent package, they just randomly left it behind a potted plant nearby the door. Anyone could have taken the package had I not seen the notification almost an hour later. No concern for deliveries - and no sense in delivery patterns too. I am giving bad ratings to product sellers who use PiggyShip too.
  • Review fromMontse N

    Date: 06/12/2024

    1 star
    I've been looking out for a package to be delivered last Sunday, they said my adress does nor exist, they supposedly came 3 times and couldn't find it, at the end the agent in costumer service tells me that the delivery guy does not speak English and he might not know how to find addresses ... I'm now 4 days later and no package yet.
  • Review fromBa N

    Date: 06/08/2024

    1 star
    Would give 0 stars if possible. Marked my packahe as delivered and posted a picture of the package- no background. Went to my cameras to check the time when they say it was delivered. The driver stopped in front of my house, took a picture of my house and left. Never got out of the car. Tried reaching them and provided video showing the above and they kept writing back saying it was delivered. Asked to be able to chat with a manager and I was ignored. The piggyship stole my package and got away with it. Thieves Yes, avoid at all cost
  • Review fromNate J

    Date: 06/04/2024

    1 star
    Piggyship is a scam company and steals packages and does not deliver them as promised. They lie and state your item is undeliverable or damaged and somehow know exactly what your item is without you telling them, which can only be done by them illegally sifting through your packages. DO NOT, I REPEAT, DO NOT USE UNDER ANY CIRCUMSTANCES AND THEY HAVE NO BUSINESS STILL BEING IN BUSINESS. SAVE YOUR TIME AND ****** AND ACTUALLY USE A REPUTABLE BUSINESS. COUNT YOUR DAYS PIGGYSHIP!
  • Review fromRo M

    Date: 05/13/2024

    1 star
    I ordered something from tmu and piggyship in said it was the wrong address. They even took a picture of my package with my name and address.Everything on the package was right. I even tried calling the phone number and it sent me to voice mail that wasn't hooked up.Piggy ship is a scam. Now I want my money back.
  • Review fromKimberly W

    Date: 05/13/2024

    1 star
    If I could leave zero stars I would I have ordered several packages from temu 2 of them being shipped thru piggyship the 1st one the held onto for at least a month I finally got that one I live in a trailer court on both packages they have changed the address to leave off my lot number of 750 now my 2nd package it has been 2 months they again changed the address leaving off the 750 so then they claimed it was undeliverable because they couldn't reach me I have called them at 7x in regards to this package it has been out for delvery on at least 4 different occasions then it doesn't come I check the site and it says ******* has been rescheduled they are rude they don't care abought there customers I'm so sick of the lies they continue to tell abought my package I don't know why temu uses them I get in contact with them they have changed it so my packages will not be sipped with them unless there's something that can only be shipped with them but if I see any of my orders being shipped with them I will be canceling my orders what a horrible company no apologies nothing just rudeness from them and lies

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.