We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Timeshare Cancellation

Centerstone Group Inc

Headquarters

BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Centerstone Group Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Centerstone Group Inc has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    4.78

    Average of 326 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Mark L

      Date: 01/24/2025

      People are really helpful. Pleasant people to work with to help resolve our issue

    • Youseph M

      Date: 01/21/2025

      Youseph M

      Date: 01/21/2025

      Centerstone group Help us out to get out of our timeshare. They are truly professional easy to understand that the process the team explained step-by-step what they need from us and then they give us full confidence. They will resolve this issue with in a short period of time.Thank you, Centerstone group we truly appreciated all your effort.

      Centerstone Group Inc

      Date: 01/25/2025

      Thank you for your review and for reaching out to our team to resolve this timeshare issue.

    • LARRY J

      Date: 01/21/2025

      LARRY J

      Date: 01/21/2025

      I recently erroneously entered into a time share contract in *************** ******. My urgent search of the internet resulted in my contacting Centerstone Group, **** listed in *********, ***The advice and guidance I received from the contacted associate of Centerstone Group Inc., including the cancellation letter content, was 'spot on'. Since I was still in ****** i also sought council from a Mexican lawyer who confirmed the information and direction received was exactly what I needed to do in order the cancel the contract entered in to. I cannot overstate the angst I and my wife experienced about this time share contract fiasco. I can only give the associate and Centerstone Group the highest recommendation possible. They are a reputable and outstanding organization and I thank them from the bottom of my heart for their assistance in cancelling the contract we entered into.***** *****

      Centerstone Group Inc

      Date: 01/22/2025

      Thank you for your review. I am happy to hear you took advantage of our free rescission consultation service and successfully cancelled that timeshare contract and are being refunded your down payment. Thank you for doing your research and choosing the Centerstone Group to assist in this matter.

    • Debi H

      Date: 01/20/2025

      Debi H

      Date: 01/20/2025

      We have signed a service contract with this company and are satisfied with the level of service we have received so far. Their customer service has been thorough, answering questions and gathering pertinent information for the service. Looking forward to working with them to dissolve our timeshare.

      Centerstone Group Inc

      Date: 01/21/2025

      Thank you for your review. Our team is looking forward to working with you to dissolve your timeshare interest!

    • Kim C

      Date: 01/18/2025

      So helpful! I was on vacation in *******************, ****** and got a great deal on an excursion that required going to sales presentation. No problem, I'm strong. I won't get caught up. Wrong! The salespeople basically held me hostage and I ended up buying a timeshare. After buyers remorse set in, I did a little googling and found Centerstone. Gave them a call and they were extremely patient with me because I was in full panic mode. When they found out I was still in ****, they asked me to read parts of the contract to them. Centerstone informed me that I was still within the cancelation period and have two days left. The new hurdle was that I was returning to the States the next day. They explained that it's nearly impossible to use the cancelation clause once you're back in ******. They recommended that I cancel my morning plans and return to exactly where I purchased the timeshare. Not as easy as it sounds as access to the location is highly controlled. Once I got there the lies and deceit compounded. I simply remembered what the Centerstone agent told me which was to not give up. I finally found someone who directed me to main offices. Centerstone told me exactly what to do and say emphasizing not to waiver the least bit. It was like they were there with me. You won't believe it. I was able to cancel my timeshare after about 3 hours of nonsense. I just kept repeating what I was instructed to say which drove the timeshare people crazy. I returned back to my resort for a nice lunch and fully loaded cocktail, got in a quick sunbathing nap, and then headed to the airport. Centerstone saved me about $20,000!!! I am so thankful for their guidance and honesty. I would rate them 10 out of 10. Highly recommend!

    • Bethany

      Date: 01/17/2025

      Bethany

      Date: 01/17/2025

      This group was very professional. I was so nervous about just another scam but I looked up all the reviews and then the time on video calls with the **** helped. There was one small delay from an outside source where I had to email and prompt faster action, but overall this was a dream come true. Thank you!!!!

      Centerstone Group Inc

      Date: 01/18/2025

      Thank you for your review and thank you for doing your research and finding Centerstone Group. We are glad to hear you are happy with our results and you are now rid of that unwanted timeshare.

    • Mal C

      Date: 01/09/2025

      Mal C

      Date: 01/09/2025

      ******* and I had a great experience working with Centerstone Group to get out of our timeshare. The team was professional, friendly and easy to work with, and kept us informed every step of the way. They helped us save a lot of money and heartache, and it feels great to finally be free of that burden. We appreciate everything they did for us and would recommend them to anyone needing help with a timeshare. Thanks again!

      Centerstone Group Inc

      Date: 01/10/2025

      Thank you. We appreciate you placing your trust in our team to get you out of that terrible timeshare contract.

    • Jessica A.

      Date: 01/04/2025

      Jessica A.

      Date: 01/04/2025

      This is a company you can actually trust. Not another vulture looking for the next score. They help you navigate the process and affirm that youre not alone and stand strong.

      Centerstone Group Inc

      Date: 01/05/2025

      Thank you for your review and for trusting the Centerstone Group team to exit you from your unwanted timeshare.

    • Rodney R.

      Date: 01/04/2025

      Rodney R.

      Date: 01/04/2025

      Centerstone provided continuous support and followup with me to ensure the successful resolution of the contract.

      Centerstone Group Inc

      Date: 01/05/2025

      Thank you for your review and for trusting our team to exit you from that unwanted Mexican timeshare.

    • Hope P

      Date: 12/30/2024

      Hope P

      Date: 12/30/2024

      Centerstone Group is a group of wonderful individuals who help me and my husband get out of a timeshare that was not right for us. They were so patient about answering questions we did not understand and was willing to explain as many times as it took. We are so appreciate of this organization.

      Centerstone Group Inc

      Date: 01/05/2025

      Thank you for your review. We are happy to hear you are pleased with our services and results.

    Centerstone Group Inc is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.