Complaints

This profile includes complaints for Wajda Law Group, APC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Wajda Law Group, APC

  6167 Bristol Pkwy #200 Culver City, CA 90230-6649

• 

  Wajda Law Group

  3838 Camino Del Rio North Ste. 225 San Diego, CA 92108

• 

  Wajda Law Group, APC

  11801 Pierce St STE 200 Riverside, CA 92505-4400

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:04/23/2024

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  We paid for a bankruptcy, yes payments were deducted from checking account. We paid this in full as of 02/2024. I emailed all documents to them as requested, and spoke with the documents team. She assured me all documents were uploaded and my file was ready to be sent. I waited 2 weeks, had not heard from them so I contacted them and they sent me to speak with my paralegal. She informed me the documents were not there and to send them to her direct email. I did so, we waited another week, and talk to the office manager, she stated the documents were not there. I read off the email address that I sent them to, she stated it was the correct email, but no documents was there to send them to the documents department. I explained to her that I already had and what I was told by the documents department. My husband was very upset and cursed and she started yelling and hung up the phone. I have emailed the paralegal, my husband had called her all day and no repsonse. We were informed they could close our case, but the only refund we would get was our filing fee. They have not done anything to keep the rest of our money.

  Business Response

  Date: 05/13/2024

  Hi ***** and ****,

  Thank you for continuing to follow up and we are again sorry and saddened by your experience, however, again as we stated previously this is a requirement and the process of the bankruptcy courts and legal system.  All clients MUST submit the proper and adequate documentation in the manner and fashion that is required from the United *********************** and bankruptcy courts.  These are not the "firm's requirements" but rather the requirements of everyone and anyone trying to file bankruptcy in the **************  
  We do help 10's of thousands of consumers and people across ***************** per year and push extremely hard for our staff and firm to provide an amazing experience and what we think is the best legal representation possible to clients, however, we understand that it is a process and does require some work on your end as well in terms of providing the proper and necessary documents and speaking with our staff and attorneys.  I would also like to state that our case managers and your legal team have been regularly reaching out to you in order to get the necessary documents. ************************* reached out to you on teh 3rd of this month requesting the required documents for the courts to file and we still have not heard back from you. 

  Every client must go through the petition and schedules of their case with a licensed attorney prior to filing and must also be accountable and comply with the request and compliance of being truthful and honest about the information provided.  We are at the end of your case and the final step before filing once you get the final documentation requested in and speak with your filing attorney for the final review of the case as requested. 

  In terms of the documents the courts are very particular and we cannot use or accept "poor quality documentation" (meaning illegible or unreadable) and we cannot accept screenshots either.  However, our documents team IS here to assist in any way we can and available Monday - Friday from 9:00 AM - 9:00 PM Eastern.

  Please reach out to the firm as possible and get the necessary documents to move forward wit your case. 

   

  Customer Answer

  Date: 05/14/2024

   
  Complaint: 21611047
  
  I am rejecting this response because: We  have sent all required documents, and was told the first time they were all good, then told to send to different email, then told to send to original email, then told they found the documents that were sent to another email, We are getting the run around and are getting very tired of it. 
  
  Sincerely,
  
  *************************

  Business Response

  Date: 06/24/2024

  We have been in touch with you on your case and continue to follow up with you on the value of your vehicles and other requirements in the case in order to proceed or advise accordingly.  Please contact the firm as soon as you get this correspondence.  We spoke with you on June 20th, 2024 and need a follow up as we have not heard back from you.  We will continue to reach out again today.   

  Please reach out to us with any questions or concerns regarding your case and situation. We love our clients and hearing back from them about their experience with our firm.
  
  We are here to help you achieve financial freedom and success through the bankruptcy court code and system and protect your federal rights!
  
  Please contact us at ************ anytime Monday - Friday 9:00 AM - 9:00 PM Eastern or contact us at **************************************** / ***************************************************

   

• Initial Complaint

  Date:04/23/2024

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I ******** paid $1850 to Wajdita law group for a chapter 7 bankruptcy .They ask me for six months bank statement 9 months ago then a week ago . Then a month ago they asked for two months from a paralegal,why she didn't ask for six months statements then. They were ready to file me then here they go asking for six months bank statement again. I believe they nothing but scammers. They are only refunding me out of $1850 $300.

  Business Response

  Date: 05/15/2024

  Hi ********,

  The reason we ask for the bank statements is that the courts require the most up to date bank statements up to the date your case is filed with the courts.  Meaning that if we file today you would need to submit the prior 6 months of bank statements for any and all financial institutions that you may have which must be submitted to the courts.  You refused to submit the required statements in order to calculate the means test which is another requirement of the courts and requested to end representation at that time.  You were in the final stage prior to being filed and work performed is billed per the rates in the retainer agreement.  Also, you were refunded $338 dollars.  We understand the bankruptcy process and requirements aren't always the easiest but they are reasonable.  

  Every client must go through the petition and schedules of their case with a licensed attorney prior to filing and must also be accountable and comply with the request and compliance of being truthful and honest about the information provided.  We are at the end of your case and the final step before filing once you get the final documentation requested in and speak with your filing attorney for the final review of the case as requested.  We wish you the best with your future endeavors. 

  Customer Answer

  Date: 05/16/2024

   
  Complaint: 21609127
  
  I am rejecting this response because:
  
  Sincerely,
  
  ***************************

• Initial Complaint

  Date:04/23/2024

  Type:Customer Service Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I decided to file for Bankruptcy in 2022. I had heard about this company and read reviews so they sounded legit. I called them and told me how the process would and what I needed to mail in. I did everything they said to do. They told me to mail in certain documents, I did that, they told me to complete a credit counseling course. I did that. I paid them in full which they charge me $1850.00. Needless to say its ****************************** documents and my case is still not filed. I am disappointed. They never got ahold of my creditors and all my stuff went into collections. They never let me know that they changed Lawers. My original lawyer was *********************** which I only spoke to about two times. Majority of the time I could not get ahold of him or my paralegal. They change my lawyer to Nick *********************** They changed my paralegal to someone else without my knowledge. A few of the collection agencies called me and I explained to them I was in the process of filing bankruptcy. That was when they first started to reach out to me. I was advised not to speak to anyone and that supposed lawyer was to do that. Well its been two years and my case is not filed. I keep calling wondering why. They kept telling me I had to mail in this document. They would also tell me they never got any documents or had some missing. I was doing everything they said to do. Well one collection agency called me and I finally answered because my case has not been filed. They proceed to tell me that they sent my lawyer a letter and typically give them 30 days to respond. Well my lawyer never responded to them. So they assumed that I was no longer filing. Its just been a nightmare and I am really angry. Apparently, I am not they only one they have done this to. They only refunded me $338.00 because of the retaining fee and they said they would not refund my my full amount because they did the work. But really they just scammed me and put me in a bigger financial situation.

  Business Response

  Date: 05/13/2024

  ********, 

  We understand the process is not as easy as flipping a light switch and that the courts require Thank you for continuing to follow up and we are again sorry and saddened by your experience, however, again as we stated previously this is a requirement and the process of the bankruptcy courts and legal system.  All clients MUST submit the proper and adequate documentation in the manner and fashion that is required from the United *********************** and bankruptcy courts.  These are not the "firm's requirements" but rather the requirements of everyone and anyone trying to file bankruptcy in the **************  

  We do help 10's of thousands of consumers and people across ***************** per year and push extremely hard for our staff and firm to provide an amazing experience and what we think is the best legal representation possible to clients, however, we understand that it is a process and does require some work on your end as well in terms of providing the proper and necessary documents and speaking with our staff and attorneys.  

  Every client must go through the petition and schedules of their case with a licensed attorney prior to filing and must also be accountable and comply with the request and compliance of being truthful and honest about the information provided.  We are at the end of your case and the final step before filing once you get the final documentation requested in and speak with your filing attorney for the final review of the case as requested. 

  In terms of the documents the courts are very particular and we cannot use or accept "poor quality documentation" (meaning illegible or unreadable) and we cannot accept screenshots either. Your paralegal and our team reached out multiple times to collect the required documents to file in the courts.  Our office Monday - Friday from 9:00 AM - 9:00 PM Eastern.  Our team is always available to assist our clients and answer questions for clients. 

  We wish you the best in future endeavors. 

   

• Initial Complaint

  Date:04/23/2024

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  WAS NOTIFIED BACK IN NOVEMBER 2023 THAT THE SETTLEMENT HAD BEEN RECEIVED AND I'D SOON RECEIVE MY CHECK. I'VE CONTACTED THE RECOVERY LAW GROUP MULTIPLE TIMES VIA EMAIL AND HAD A COUPLE RSPONSED - ONE WAS MY CONCERNS WOULD BE DIRECTED TO THE PROPER PERSON. ANOTHER WAS THE CHECK HAD BEEN PROCESSED APRIL 7TH AND I'D RECEIVE IT BY THE 16TH. ITS NOW THE 19TH AND I HAVE GET TP RECEIVE IT. *** SINCE SENT AROUND 3 MAILS ABOUT THIS SEEING IF THEY COULD CONFIRM MY ADDRESS AND NO RESPONSE BACK FORM ANYONE AND I KNOW THE EMAILS HAVE BEEN RECEIVED AND READ. I FEEL LIKE THE ***** HAS NOT BEEN WRITTEN AND THEY'RE AVOIDING ME . I'D LIKE TO GET THIS RESOLVED AS SOON AS POSSIBLE. ALL I WANT IS WHATS OWED TO ME. AND WHY THEY WOULD BE HOLDING THIS FROM ME IS BEYONG ME BECAUSE I RECEIVED A 1099 MISC ON THIS SETTLEMENT AND HAVE RECEIVED NO MONIES.

  Business Response

  Date: 05/13/2024

  ******** we have sent the check for your portion of the proceeds.  You should have received the money and check by this point.  If you still have not received your portion of the funds please reach out to the firm.  However, our records indicate the check should have arrived now. 

  XXXXXXX payment from BUSINESS ADV ************ *0899 has been submitted.View DetailsOpens a dialogof the payment to **************************** for $100.00 on 4-16-2024 ****************** ConfirmationW24G8-CW7FBPAPER CHECK DELIVER BY April April 16 (Estimated)press enter to open tooltip Your check may be cashed, and the money withdrawn, before, on, or after April 16, 2024.

  Please confirm receipt and if you need to reach the firm anytime the phone number is ************. 

   

   

  Customer Answer

  Date: 05/15/2024

   
  Complaint: 21601234
  
  I am rejecting this response because:, this has not been received as of yet,  and the amount is unexceptionable., the settlement was for $1300, why is my portion only $100 I'm the one who received the * 9 and will have to claim the full amount on my taxes .  Please explain the breakdown.  Please see prior attachment on the settlement documents.
  
  Sincerely,
  
  *****************************

  Business Response

  Date: 06/24/2024

  ******** we have sent the check for your portion of the proceeds. You should have received the money and check by this point. If you still have not received your portion of the funds please reach out to the firm. However, our records indicate the check should have arrived now.XXXXXXX payment from BUSINESS ADV ************ *0899 has been submitted. View  the payment to **************************** for $100.00 on 4-16-2024 ******************* ConfirmationW24G8-CW7FBPAPER CHECK DELIVER BY April April 16 (Estimated)press enter to open tooltip Your check may be cashed, and the money withdrawn, before, on, or after April 16, 2024.Please confirm receipt and if you need to reach the firm anytime the phone number is ************.  

  For a breakdown of costs and legal fees you will need to contact the firm directly at ************

• Initial Complaint

  Date:03/28/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I filed bankruptcy over a year ago and they said they were helping and none of this is helping I have pictures of the documents they wanted not signed and a tracker so I know they got them and a receipt for me mailing them so I have proof of this place just taking your money if enough of us get together I think we could *** them and Im taking my case to court because its messed up how they can say they are a bankruptcy group and they are scamming people out of their money

  Business Response

  Date: 04/02/2024

  As you know and are aware no one on our team has ripped you off and in fact we are still working on your case (we spooke with you on 3/21/24 and went over the required documents again with you). We need the requested documents from you by staff and once we have them we can complete the final steps with you for final review with your filing attorney and legal team.No one has ripped you off and in fact we have performed a significant amount of work on your case to date. Please make sure you call the firm tomorrow to connect as today is Easter Sunday and we are not open but make sure to contact the firm tomorrow at ************ for further discussion.Thank you for continuing to follow up and we are again sorry and saddened by your experience, however, again as we stated previously this is a requirement and the process of the bankruptcy courts and legal system. All clients MUST submit the proper and adequate documentation in the manner and fashion that is required from ***************** **************** and bankruptcy courts. These are not the "firm's requirements" but rather the requirements of everyone and anyone trying to file bankruptcy in *****************.We do help 10's of thousands of consumers and people across ***************** per year and push extremely hard for our staff and firm to provide an amazing experience and what we think is the best legal representation possible to clients, however, we understand that it is a process and does require some work on your end as well in terms of providing the proper and necessary documents and speaking with our staff and attorneys.Every client must go through the petition and schedules of their case with a licensed attorney prior to filing and must also be accountable and comply with the request and compliance of being truthful and honest about the information provided. We are at the end of your case and the final step before filing once you get the final documentation requested in and speak with your filing attorney for the final review of the case as requested.In terms of the documents the courts are very particular and we cannot use or accept "poor quality documentation" (meaning illegible or unreadable) and we cannot accept screenshots either. However, our documents team IS here to assist in any way we can and available Monday - Friday from 9:00 AM - 9:00 PM EST.

• Initial Complaint

  Date:02/29/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  After Covid, I filed for bankruptcy through Wadja Law. That was three years ago every couple months I try to find out why they havent filed. Then they tell me I need to send them this paperwork or that paperwork I do they take forever then I have to do the online credit counseling. Ive done it a couple times now because of their incompetency. I finally fired them and all theyre giving me back out of the $1800 is $360 because they said they did all this work for me even though they never filed anything or did anything except stringing me along for three years.

  Business Response

  Date: 03/04/2024

  Hi ***,

  A few things we would like to clear up about this complaint and review that you seem to be confused on and are not factual. You paid the fee in full to move to the next steps in the filing process with the firm at the end of June in 2022 and we requested all the documentation to file at that time.  We emailed you and spoke with you in November of 2022 requesting the documents again as outlined below:

  11/10/2022 04:26:47  -  *********************************************** 11:26 AM (0 minutes ago)to amyz.1 Hello ***,Could you Scan or Fax these documents and send them immediately so we can move forward with your case?We cannot accept photos/pictures of these documents.thanks.Warning!!! We cannot accept pictures of the following documents:Petition Signature Pages These were sent from ****************************************** along with your Draft Petition and Creditors List. Do not date the signature pages. Scan and email a copy to ********************************************** Remember to keep these where you can find them because you will be mailing them in after your scheduled review.

  You then did NOT contact us for 4 months even though we called, texted and emailed for the documents.  Again, we have been continuing to request the necessary documents and they have not been provided. Also, as the time elapses as we have explained multiple times we ALWAYS need updated bank statements / paystubs, etc. anytime a pay period OR calendar month rolls over for review prior to filing.  

  Thank you for continuing to follow up and we are again sorry and saddened by your experience, however, again as we stated previously this is a requirement and the process of the bankruptcy courts and legal system. All clients MUST submit the proper and adequate documentation in the manner and fashion that is required from ***************** **************** and bankruptcy courts.

  These are not the "firm's requirements" but rather the requirements of everyone and anyone trying to file bankruptcy in *****************.We do help 10's of thousands of consumers and people across ***************** per year and push extremely hard for our staff and firm to provide an amazing experience and what we think is the best legal representation possible to clients, however, we understand that it is a process and does require some work on your end as well in terms of providing the proper and necessary documents and speaking with our staff and attorneys.Every client must go through the petition and schedules of their case with a licensed attorney prior to filing and must also be accountable and comply with the request and compliance of being truthful and honest about the information provided.

  We are at the end of your case and the final step before filing once you get the final documentation requested in and speak with your filing attorney for the final review of the case as requested. Please reach out to us with any questions or concerns regarding your case and situation. We love our clients and hearing back from them about their experience with our firm.

  We are here to help you achieve financial freedom and success through the bankruptcy court code and system and protect your federal rights! Please contact us at ************ anytime Monday - Friday 9:00 AM - 9:00 PM Eastern Time or contact us at ****************************************

  
  

• Initial Complaint

  Date:02/22/2024

  Type:Delivery Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  In October 2023 I hired Wajda Law Group to help me prepare for and file bankruptcy. I sent them all of the documents they requested via email. I sent the signed Petition Signature pages to them via **** twice and they say that the mail was not delivered to their office in *******. The second time I mailed the Petition Signature pages, I sent them via certified mail ****. Again the Law Group denied ever having received the mail. I tracked the package and followed up with a call to the **** customer service line and an investigator reported back to me that the certified mail was indeed delivered and also that they have a picture of it being delivered. I am concerned that it is February ************************************************************************************************ the form of a certified mail package that no one from Wajda Law Group can find. Today I will be signing the Petition Signature pages and mailing them again by certified mail and I would like for the Wajda attorney to personally receive and sign for my package and to make this right by finishing the job.

  Business Response

  Date: 03/04/2024

  Hi ******,

  A few things we would like to clear up about this complaint and review that you seem to be confused on and are not factual. You just paid the fee in full to move to the next steps in the filing process with the firm at the end of 2023 in November. Further, your documents are still not in that are required in order to move to final review and filing as of 2/29/24 that we have been trying to work with you on and requesting. 

  You still need to submit the following to the firm ASAP so we can move to the final step which is your Final Review with your filing attorney (this was requested from you on 2/29/24 and we still do not have them from you):

  "As discussed during your appointment, here is the list of documents needed to keep your case moving forward:

  - December Profit and Losses statement.

  - ************* Statements from Idaho ******************** and America First.

  - I have also attached the list of creditors that we currently have.

  Please let me know if we have to modify anything or add any creditor that we are missing."

  As explained this is a complex process with steps that you must go through in order to get filed with the courts and your attorney for representation. Our paralegal stated that your bank refused to send the statements you were requesting.

  Thank you for continuing to follow up and we are again sorry and saddened by your experience, however, again as we stated previously this is a requirement and the process of the bankruptcy courts and legal system. All clients MUST submit the proper and adequate documentation in the manner and fashion that is required from ***************** **************** and bankruptcy courts. These are not the "firm's requirements" but rather the requirements of everyone and anyone trying to file bankruptcy in *****************.

  We do help 10's of thousands of consumers and people across ***************** per year and push extremely hard for our staff and firm to provide an amazing experience and what we think is the best legal representation possible to clients, however, we understand that it is a process and does require some work on your end as well in terms of providing the proper and necessary documents and speaking with our staff and attorneys.Every client must go through the petition and schedules of their case with a licensed attorney prior to filing and must also be accountable and comply with the request and compliance of being truthful and honest about the information provided.

  We are at the end of your case and the final step before filing once you get the final documentation requested in and speak with your filing attorney for the final review of the case as requested. Please reach out to us with any questions or concerns regarding your case and situation. We love our clients and hearing back from them about their experience with our firm.

  We are here to help you achieve financial freedom and success through the bankruptcy court code and system and protect your federal rights! Please contact us at ************ anytime Monday - Friday 9:00 AM - 9:00 PM Eastern Time or contact us at ****************************************

   

  Customer Answer

  Date: 03/06/2024

   
  Complaint: 21330040
  
  I am rejecting this response because:

  I have repeatedly followed up with their requests and been told that I have not followed up. Their best answer is accusing me of lying? I have the email records.

  My account was paid in full in October 2023 and I have been responsive to their directions, which have all been sent via email.

  I am under the impression that the law group was able to find the documents they previously told me had not been received. I have not been asked to furnish these documents a third time since the BBB complaint was filed. The law group has been promptly responding to my emails and at this point, I believe they have everything they need to go forward.

  The Feb 29th meeting was accomplished.

  Thank you for your attention to this matter.
  
  
  Sincerely,
  
  ****************

  Business Response

  Date: 03/18/2024

  ***** - Congratulations on completing the necessary steps and requirements to move forward with your case in order to file with the courts.  As explained, and discussed previously, once we have these requirements and complete the legally required process from the ************* Bankruptcy Courts we can move on to your final review and file.  Our attorney ******************* was able to move the case forward with you as discussed and outlined.  

  Congratulations and we are close to a final outcome with the bankruptcy and case now that we have the necessary checks and documents per the courts.  That said, please keep in mind the Trustee, your attorney, staff and the courts can AND WILL continue to ask for additional documentation until their is an outcome in your case.  Please make sure that the required trustee documents and requests from the firm are met so your case does not get dismissed. 

  Please reach out to us with any questions or concerns regarding your case and situation. We love our clients and hearing back from them about their experience with our firm.
  
  We are here to help you achieve financial freedom and success through the bankruptcy court code and system and protect your federal rights!
  
  Please contact us at ************ anytime Monday - Friday 9:00 AM - 9:00 PM Eastern Time or contact us at ****************************************

• Initial Complaint

  Date:02/22/2024

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I paid the bankruptcy lawyers to file last year. They are not filing like they said they would and now I have a garnishment and warrant thanks to them.

  Business Response

  Date: 03/04/2024

  Hi ******,

  A few things we would like to clear up about this complaint and review that you seem to be confused on and are not factual. You just paid the fee in full to move to the next steps in the filing process with the firm at the end of 2023 in November.  Further, your Garnishment comes from the creditor or plaintiff in the lawsuit filed against you for the debt you did not pay them for the money you borrowed from the them and has nothing to do with our firm and representing you in filing bankruptcy.  Also, any WARRANT would come from a criminal action and again not be associated with our firm and us helping you file bankruptcy.

  As explained this is a complex process with steps that you must go through in order to get filed with the courts and your attorney for representation.  Our paralegal stated that your bank refused to send the statements you were requesting.  That said, our team went above and beyond and contacted the bank and worked to get the bank statements and pulled them for you from y our bank in order to move to the final steps before filing.

  You are scheduled for your final review with the filing attorney ***************************** this month on Wednesday March 6th, 2023.

  Filing Review ***************************** 10:30 - 12:30, Wednesday, March 6, 2024 Eastern Time - ** & ******

  Thank you for continuing to follow up and we are again sorry and saddened by your experience, however, again as we stated previously this is a requirement and the process of the bankruptcy courts and legal system. All clients MUST submit the proper and adequate documentation in the manner and fashion that is required from ***************** **************** and bankruptcy courts. These are not the "firm's requirements" but rather the requirements of everyone and anyone trying to file bankruptcy in *****************.

  We do help 10's of thousands of consumers and people across ***************** per year and push extremely hard for our staff and firm to provide an amazing experience and what we think is the best legal representation possible to clients, however, we understand that it is a process and does require some work on your end as well in terms of providing the proper and necessary documents and speaking with our staff and attorneys.

  Every client must go through the petition and schedules of their case with a licensed attorney prior to filing and must also be accountable and comply with the request and compliance of being truthful and honest about the information provided. We are at the end of your case and the final step before filing once you get the final documentation requested in and speak with your filing attorney for the final review of the case as requested.Please reach out to us with any questions or concerns regarding your case and situation. We love our clients and hearing back from them about their experience with our firm.

  We are here to help you achieve financial freedom and success through the bankruptcy court code and system and protect your federal rights!Please contact us at ************ anytime Monday - Friday 9:00 AM - 9:00 PM Eastern Time or contact us at ****************************************

   

  
  

  Customer Answer

  Date: 03/05/2024

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  ***************************

• Initial Complaint

  Date:02/15/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have paid them to file my bankruptcy. Ive submitted all documents and still continue to submit pay stubs as I get them. I can no get a response from anyone. I did get a response from ***** and he stated that he would draft my petition and then I checked on it a week later and was of course no response. I was working with ********************************* and he just stopped responding all together. I have reached out to ********************* himself and I got an automatic response saying he wont be back until the 12th. I emailed him after the 12th and again no response. Im at a loss. I am not someone who can afford to go pay another attorney but this has been almost a two year process already. I feel I have no other option that to just get another attorney. One who will actually do the work and ACTUALLY file my bankruptcy. Im not sure if they just dont have enough people to help, or there are too many hands in the pot and stuff gets lost or just not done. Its frustrating that I have to start the process over with a whole new attorney but I can not wait any longer.

  Business Response

  Date: 02/25/2024

  HI ******,

  We see your file is closed out now and wish you the best with everything in the future and financial success with a fresh start accessing your federal rights. 

  Thank you for continuing to follow up and we are again sorry and saddened by your experience, however, again as we stated previously this is a requirement and the process of the bankruptcy courts and legal system.  All clients MUST submit the proper and adequate documentation in the manner and fashion that is required from ***************** **************** and bankruptcy courts.  These are not the "firm's requirements" but rather the requirements of everyone and anyone trying to file bankruptcy in *****************.  

  We do help 10's of thousands of consumers and people across ***************** per year and push extremely hard for our staff and firm to provide an amazing experience and what we think is the best legal representation possible to clients, however, we understand that it is a process and does require some work on your end as well in terms of providing the proper and necessary documents and speaking with our staff and attorneys.  

  Every client must go through the petition and schedules of their case with a licensed attorney prior to filing and must also be accountable and comply with the request and compliance of being truthful and honest about the information provided.  We are at the end of your case and the final step before filing once you get the final documentation requested in and speak with your filing attorney for the final review of the case as requested. 

  In terms of the documents the courts are very particular and we cannot use or accept "poor quality documentation" (meaning illegible or unreadable) and we cannot accept screenshots either.

  Please reach out and contact us if you need anything in the future.  Recovery Law Group :) 

   

  Customer Answer

  Date: 02/27/2024

   
  Complaint: 21293576
  
  I am rejecting this response because: I submitted everything. Everything was pdf documents. My paystubs and bank statements were sent as soon as I got them. All in all, it was very hard to get a response. Regardless it was money wasted and for people like me that can be detrimental. The ball was ************************************************************************ do. Thank you for atleast giving me the filing fee refund. 
  
  Sincerely,
  
  ***************************

  Business Response

  Date: 03/04/2024

  Hi ******, 

  I left you a voicemail with my personal cell phone today to again follow up with you.  You were in the final stages of your case and ready to be sent to your filing attorney for final review when you called and cancelled.  We understand the process and situation is not as easy as flipping ga light switch and "poof" everything is done.  This is a very complex legal process with strict guidelines and rules that we as a firm and our licensed attorneys must follow for EVERY client. 

  Thank you for continuing to follow up and we are again sorry and saddened by your experience, however, again as we stated previously this is a requirement and the process of the bankruptcy courts and legal system.  All clients MUST submit the proper and adequate documentation in the manner and fashion that is required from ***************** **************** and bankruptcy courts.  These are not the "firm's requirements" but rather the requirements of everyone and anyone trying to file bankruptcy in *****************.  

  We do help 10's of thousands of consumers and people across ***************** per year and push extremely hard for our staff and firm to provide an amazing experience and what we think is the best legal representation possible to clients, however, we understand that it is a process and does require some work on your end as well in terms of providing the proper and necessary documents and speaking with our staff and attorneys.  

  Every client must go through the petition and schedules of their case with a licensed attorney prior to filing and must also be accountable and comply with the request and compliance of being truthful and honest about the information provided.  We are at the end of your case and the final step before filing once you get the final documentation requested in and speak with your filing attorney for the final review of the case as requested. 

  Please reach out to us with any questions or concerns regarding your case and situation. We love our clients and hearing back from them about their experience with our firm.
  
  We are here to help you achieve financial freedom and success through the bankruptcy court code and system and protect your federal rights!
  
  Please contact us at ************ anytime Monday - Friday 9:00 AM - 9:00 PM Eastern Time or contact us at ****************************************
  
  

• Initial Complaint

  Date:02/09/2024

  Type:Order Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am writing to formally express my deep concern regarding the services provided by Wajda Law Group, APC, located at ********************************************************************************. On October 21, 2022, I engaged their services to file for bankruptcy on my behalf. Regrettably, as of February 9, 2024, they have failed to fulfill this obligation, despite repeated assurances and payments totaling $1850 made through a structured payment plan, with the final installment processed on July 24, 2023.Throughout this period, I have diligently complied with all requests for documentation. However, I have been met with an ongoing cycle of delays and excuses. Despite providing the necessary documents multiple times, I have been informed that the previously submitted materials have become outdated, necessitating a fresh submission. This repetitive process has resulted in significant frustration and has left me in a state of limbo regarding the status of my case.As a client, I find this situation to be wholly unacceptable and deeply concerning, particularly given the gravity of the legal matter at hand. It is my belief that such behavior not only reflects poorly on the professionalism and integrity of Wajda Law Group but also raises serious ethical questions regarding their conduct as legal practitioners.Moreover, it has come to my attention that similar grievances have been voiced by other individuals regarding the practices of this company. This pattern of behavior is indicative of a systemic issue that warrants immediate attention and corrective action.In light of the aforementioned circumstances, I respectfully urge you to investigate this matter promptly and take appropriate measures to ensure that Wajda Law Group adheres to the highest standards of professionalism and accountability in its dealings with clients. Additionally, I would appreciate your guidance on how best to proceed in seeking a resolution to this matter, as well as any avenues available for recourse.

  Business Response

  Date: 02/18/2024

  HI ****. 

  Thank you for taking the time to reach out to the firm regarding your case.  Unfortunately as you know paying the fee in full is not what triggers the filing of the case.  There are very strict guidelines and rules put in place which require documents and your credit counseling course (which is one of the few remaining items we are waiting on you to complete as we mentioned in our conversation on 2/15/24 with the staff and team.  Please make sure the Credit Counseling course is completed so we can upload to your file with the courts and get this file. 

  Thank you for continuing to follow up and we are again sorry and saddened by your experience, however, again as we stated previously this is a requirement and the process of the bankruptcy courts and legal system.  All clients MUST submit the proper and adequate documentation in the manner and fashion that is required from ***************** **************** and bankruptcy courts.  These are not the "firm's requirements" but rather the requirements of everyone and anyone trying to file bankruptcy in *****************. 

  We do help 10's of thousands of consumers and people across ***************** per year and push extremely hard for our staff and firm to provide an amazing experience and what we think is the best legal representation possible to clients, however, we understand that it is a process and does require some work on your end as well in terms of providing the proper and necessary documents and speaking with our staff and attorneys.  

  Every client must go through the petition and schedules of their case with a licensed attorney prior to filing and must also be accountable and comply with the request and compliance of being truthful and honest about the information provided.  We are at the end of your case and the final step before filing once you get the final documentation requested in and speak with your filing attorney for the final review of the case as requested. 

  In terms of the documents the courts are very particular and we cannot use or accept "poor quality documentation" (meaning illegible or unreadable) and we cannot accept screenshots either.  However, our documents team IS here to assist in any way we can and available Monday - Friday from 9:00 AM - 9:00 PM Eastern.  We can be reached using any one of the numbers in the signature of every email sent out to you as a client and the customer care team is ************.